I love my gorgeous pot-grown Nordmann Fir, is absolutely perfect. I've left a review on Goog!e with pictures, so, so, so worth it! Important tips: Needs re-potting, get a bag of soil, a pot and... See more
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Review summary
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Reviews shaping this summary
The Christmas tree is always delivered with a smile and it never disapoints . Ordered a slightly smaller tree this year which is glorious, even before decorating. The whole process from ordering... See more
The pot that we had pre-ordered was ready to collect on time, but, more than that, all the staff were so helpful and the selection of plants is outstanding. So we came away with a lot more than we had... See more
Company replied
Ovi, who delivered for us, went above and beyond taking the heavy bags down to the basement level. Really kind and appreciated. Always very happy with deliveries from Boma. Maybe it’s being a local co... See more
Company details
Written by the company
Over the years, Boma has evolved into one of London's most enjoyable and attractive independent garden centres. The place is like a paradisal oasis in the heart of its Kentish Town urban locale. Boma specialises in a massive and diverse range of houseplants and outdoor plants. It is also renowned for its fabulous range of handmade plant pots, planters, plant care products and gardening essentials. What sets Boma apart is the team of obsessive horticulturists running the place. But it's much more than the team and products. It's also about the community, which plays an integral part in the Boma's daily life. Since the launch of Boma's new webshop in 2021, demand for plants has taken off nationwide throughout the UK. Even more so since orders over £50 are shipping free of charge. Customers most enjoy the warm reception from the team and practical advice and tips that make gardening and plant care much more fun.
Contact info
51-53 Islip Street, Kentish Town, NW5 2DL, London, United Kingdom
- 02072844999
- boma@bomagardencentre.co.uk
- bomagardencentre.co.uk
4.8
Excellent
169 reviews
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Replied to 100% of negative reviews
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Great range of beautiful plants.
Good on-line service which allows me to select some plants from Boma's huge range and then collect them the following day. Staff generally helpful and informed. Always worth checking contents of an on-line order so as to ensure the best of what's there has been chosen or, as my PA did yesterday making a substitution! The plants were in first class condition although often needing a good watering when first bought. I'd like to have sent a pic of the planting, but can't see any way to do it. An email from Boma prompted the review - words my own!
2 November 2025
Unprompted review
A lovely helpful company who will…
A lovely helpful company who will always take time to advise you and have a good choice of plants and pots. A pleasure to visit.
14 October 2025
Unprompted review
Reply from Boma Garden Centre
Thank you Sarah. Your feedback is much appreciated.
Always a great experience with Boma
Always a great experience with Boma. Great selection with helpful staff.
13 October 2025
Very nice flowers and the colours best…
Very nice flowers and the best communication
2 September 2025
Great local garden centre
This my local garden centre, and it has always been a pleasure to visit; great environment, plants and service!
Ordering online recently was equally smooth.
13 August 2025
Reply from Boma Garden Centre
Oh stop it; you'll make us blush. Thank you so much; your feedback is very kind.
Beautiful plants delivered on time
Beautiful plants delivered on time - lovely and well recommended!
8 August 2025
Reply from Boma Garden Centre
Thank you Robert for the feedback it is much appreciated. Enjoy. Have a lovely weekend and we look forward to seeing you again.
Excellent choice of garden products eg composts, gravel
Very good selection of products eg compost, gravel, horticultural grit and more. Clear images and explanation for online shopping.
Only criticism, hardly worth noting, order delivered two weeks before date requested. Fortunately we were at home.
Thank you for replying - better delivered early than late. Happy to recommend and order again in future.
7 August 2025
Reply from Boma Garden Centre
Thank you for your lovely review and for highlighting our product range and website.
Apologies for the early delivery — our team were in your area and mistakenly added your order ahead of schedule. We’re glad you were home, and really appreciate your understanding.
Thanks again for your support!
— The Boma Team
Very good demonstration of customer service
This was a pick-up from an online purchase. The lady who dealt with me demonstrated a very high level of customer service in her communication and demeanor. She was very informative about the centre, and most importantly when one of my mini succulents was damaged, she offered a replacement. I bought 2 more items.
28 July 2025
Reply from Boma Garden Centre
Hi Ramond
Thank you so much for your kind review! We’re delighted to hear that our team member made your visit such a positive experience. We truly appreciate your support and look forward to welcoming you back to Boma soon.
— The Boma Garden Centre Team
Truly thoughtful service & fast delivery
We don’t have a car, so having the plants delivered quickly was a huge help. I placed the order online, and they proactively reached out to talk through which plants were in the best condition so I wouldn’t be disappointed when they arrived. The team was really thoughtful, helpful, and clearly cared about getting it right. Excellent service all around!
26 July 2025
Reply from Boma Garden Centre
Hi Hollie
Thank you for your lovely review! We’re so pleased our team could help you choose the best plants and arrange a smooth, speedy delivery. Your kind words mean a lot, and we look forward to serving you again soon.
What a brilliant experience
What a brilliant experience, the garden centre is beautiful and they have the most wonderful range of plants. The standout factor is the staff, friendly courteous, attentive and no question is big enough. They all stopped what they were doing and guided me and my partner to the answer of our questions. I can’t wait to go back again.
21 July 2025
A great range of garden pots, delivered really quickly
They have a great range of garden flower pots and at reasonable prices. Placed an order on line and within a few hours were offered a Saturday morning delivery slot - perfect.
7 July 2025
Reply from Boma Garden Centre
Thank you so much for the feedback, Gordon. Pots, planters and the delivery service are essential products and services in which we try to excel. It's good to know we are getting it right. Have a wonderful summer and we hope to see you again soon.
The team at Boma were wonderful and…
The team at Boma were wonderful and friendly, and Kaylee especially was incredibly generous with her time and expertise. We are newcomers to gardening and she helped us with all our questions, spending hours with us as we figured out what we needed and how to start. The whole experience was a delight - we're very grateful and will be coming back for more.
28 June 2025
Unprompted review
Reply from Boma Garden Centre
Hi Tareq
Thank you so much for your wonderful review! We’re absolutely delighted to hear that your experience at Boma was such a positive one. Kaylee will be thrilled to know her time and expertise made such a difference — she truly loves helping new gardeners get started. We’re so pleased you felt supported and welcomed, and we look forward to seeing you again soon. Happy gardening! 🌿
Lovely plants and friendly delivery
25 June 2025
Reply from Boma Garden Centre
Thank you, Joanna, most appreciated. Have a nice day. We hope to see you again soon
I live in Ireland and ordered a planter…
I live in Ireland and ordered a planter and plants for delivery to my daughter in-law in London. Sean was extremely helpful in selecting plants, sending me photos and changing anything I didn't like. Was delighted with the service and the end product.
18 June 2025
Unprompted review
Reply from Boma Garden Centre
Thank you, Carmel, for your review. We are glad to be of service. We hope your daughter-in-law is happy with the plants.
Have a lovely summer.
Happy with the plants . . .
I am giving a review in response to Boma's 3 emails asking me to do so for their on-line & collection service.
It was pretty straight forward until I tried to order 2 plants and although the availability of 3 was indicated, it wouldn't allow me to buy any more. I am severely disabled and use a wheelchair user, so I printed out the receipt for my PA to collect on my behalf to ensure that the the correct plants were collected and to indicate 'paid for'. It was pointed out at Boma that they have the details of the order and so np need for a paper print out - better for the planet. I agree and won't do this again. What I will do in future is send the receipt email to my PA so she knows the details and can thus avoid any hiccups in the system which is sadly so common nowadays. Re the planet: I think that Boma could reduce the numbers of emails sent in a transaction - 6 or more! Happy with the plants.
17 June 2025
Unprompted review
Reply from Boma Garden Centre
Thank you for your review and for taking the time to share your experience.
We’re glad to hear you were happy with the plants, and we appreciate your feedback about the online ordering process and the number of emails. We’re reviewing both to help make things smoother in future.
We hope to hear from you again. Have a lovely day and enjoy the plants.
Reply from Boma Garden Centre
Thank Liz, it is most appreciated. We look forward to seeing you again soon.
The most amazing selection of plants
The most amazing selection of plants. I would buy everything if I could!
12 June 2025
Reply from Boma Garden Centre
Hi Petra
That's funny and thank you. You can always do it in stages. We all feel the same way. You are not alone. Looking forward to seeing you again.
Very good service for an online order
Very good service for an online order.
Prompt delivery and good quality plants.
I’m a happy customer.
31 May 2025
Unprompted review
Reply from Boma Garden Centre
Holly
That is good to hear. We are so pleased. Enjoy. We hope to hear from you again soon. Have a lovely day.
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