Since being on MJ for just over a year I moved over from Curate - I can’t express how impressed I am with Bolt, Jesse has been amazing with the check-ins making sure I’m staying accountable and just... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Prescription treatments available by simply filling in our online consultation form and having medication delivered discreetly to your doorstep. We provide treatments for weight loss, erectile dysfunction, men's health, women's health, travel health, and a variety of other conditions. Our company mission is to make prescription treatments accessible in a way that is quick and easy whilst prioritising safety above all else. Bolt Pharmacy is a GPHC registered pharmacy in the UK and all medication is checked and dispensed by our team of experts including qualified clinicians and pharmacists.
Contact info
Unit 3C Frontier Park, Frontier Avenue, BB1 3AL, Blackburn, United Kingdom
- hello@boltpharmacy.co.uk
- boltpharmacy.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service excellent
Customer service excellent, all questions I've asked have been answered promptly and thoroughly, delivered on time when stated,glad it used them.
Very helpful and clinicians supportive
Very helpful and clinicians supportive
Efficient delivery service and open to any queries or concerns
Really great company to provide this…
Really great company to provide this service. I feel well supported by bolt
It's helped me to lose weight excellent…
It's helped me to lose weight excellent service and fast delivery
John went out of his way and fixed all…
John went out of his way and fixed all problems on sight for me please thank John very much and it’s all appreciated 💥💥💥💥💥💥💥💥💥💥🎁
Honest Opinion
Have found the service and quality second to none. I do like the fact medical and safety issues are of the uppermost importance, Medication is not just issued out without checks been made. Communication is fast and very professional but also friendly, price of medication is very good compared to most companies, obviously i would like to pay less if possible.
This is why I choose Bolt Pharmacy
Simply and easily accessible, safe and secure delivery . Help always available.
Easy to do and great communication
Easy to do and great communication
Also great rewards for recommendations
Always on time delivery
Always on time delivery, excellent customer service, and any problems or questions are resolved immediately. I highly recommend them.
It’s fine but this time it’s a big jump…
It’s fine but this time it’s a big jump in money for the 7.5 pen I don’t really know why
Was sent a broken Mounjaro pen ,No…
Was sent a broken Mounjaro pen ,No refund or replacement poor customer service was left to deal with the supplier myself absolutely shocking wouldn’t use again

Reply from Bolt Pharmacy
Very pleased with the results
Very pleased with the results! Bolt seems to be a very efficient company, people always helpful 🤗
Great service & quick order processing…
Great service & quick order processing and delivery
Had great experience with bolt always…
Had great experience with bolt always someone to talk to if I don’t understand things.
Poor awful service!
If I could score this pharmacy less then I would. Cheap prices means awful service quite clearly to them. I joined their 3 month subscription plan for GLP1 medication and first order no issues straight forward as can be. Come to the second month of ordering they took my money and I had to contact them 10 days later querying my delivery, they was quick to respond via WhatsApp and resolve and had my medication with 2 days of this query. Not great but resolved all the same. Come to this month my friend had used my referral code, we both received the discounts as stated and when I ordered my next jab the discount was available for me to use and so I processed my order accordingly. I’ve checked my bank this morning they’ve took full amount and when I’ve queried have said they’ll defer until next month, not really acceptable considering this is the 2nd time I’ve had issues and what is the point in referral codes if they won’t be used at the time of sale?! They come back saying actually the referral code wasn’t ready for use as it takes 7 days after my friends delivery to come into use. My friend had her delivery 2 weeks ago and has started her medication so that’s a load of lies too. If the discount code wasn’t available then why was it waiting on my account to use without any small print stating otherwise. I am still in the process of sorting this and have forewarned them of this post but please be advised to look elsewhere as I’m sorry I joined these.

Reply from Bolt Pharmacy
The service from Bolt is simple
The service from Bolt is simple, fast delivery and they don't over-do the mailings. Very happy with the product and would certainly recommend and use again myself.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







