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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, most reviewers were let down by their experience overall. Many people found the AI's behavior unpredictable and erratic, often generating illogical or fictional outputs, and failing to understand specific instructions. Customers reported that the platform frequently broke down, with issues like corrupted edits, project size errors, and difficulty in restoring previous versions. The customer service was widely criticized for being unhelpful, slow, and often relying on automated responses, making it hard to reach a human agent. Some people were dissatisfied with the user experience, noting that while the initial interface might seem good, the tool quickly becomes unusable for production-quality applications due to its inaccuracies and bugs. However, some reviewers found the tool useful for smaller tasks or if they knew exactly how to prompt the AI. A few users also praised the tool's ability to create aesthetically pleasing apps and websites, and appreciated its integration capabilities.

What people talk about most

User experience

Users describe ambiguous interactions with the user experience. While some reviewers found the tool great... See more

Website

Customers consistently note negative experiences with website functionality. Many reviewers report that their... See more

Customer service

Reviewers highlight negative aspects of customer service, with many experiencing issues like unhelpful bot... See more

Application

Customers had negative experiences with the app. Many reviewers report that the app is unstable and... See more

Artificial intelligence

Consumers express significant dissatisfaction with the artificial intelligence. Many reviewers report that... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The tool itself has a great UI. The only thing it can do well is convince people to upgrade to their paid plan. Then you realize it cannot be used to build real-world value. Regardless of the prompt i... See more

Rated 1 out of 5 stars

Absolutely unacceptable. I canceled my subscription, got confirmation, and still got charged again. Then again. And again. Some of those charges were even linked to an account I never logged into... See more

Rated 1 out of 5 stars

I purchased a 1-year subscription through AppSumo with a valid redeem code. During activation, I was asked to enter my credit card “as a guarantee only”. Despite the subscription already being paid, m... See more

Rated 1 out of 5 stars

The AI works well for projects of roughly 1,000 lines of code or less. Beyond that point it tends to hallucinate or even tell lies: it claims to have made changes it hasn’t while it chews through... See more


Company details


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1.4

Bad

TrustScore 1.5 out of 5

172 reviews

5-star
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Rated 2 out of 5 stars

Experienced heavy user, giving up

As an experienced heavy user, using this for months from many small components to attempting to build larger form interfaces. I can say you cant build anything of use purely with bolt. It's about as useful as a gimmicky toy or small code generator. I got stuck in a sunk cos fallacy, I spent around 200 million tokens to get more and more AI slop on a simple 5 step form. Upgrading the subscription to "almost save the project" digs the hole deeper until every prompt got a hallucination or lost work, revert stopped working so i was paying to "fix" bugs and create more, or silently lose huge chunks of work that took hours. Exporting to hand fix the code is like like opening a suitcase full of dogsh**t spaghetti mess that will take hours to unpick.

24 August 2025
Unprompted review
Rated 1 out of 5 stars

Worst AI APP Ever

They AI builds website fast but than the nightmare begins. Tokens go fast, for every minor change they eliminate a lot of tokens. IT takes tyou around 500k-1milion tokens to do a simple change such as create a new tab and ad some text and sometimes is still not doing it. You cannot connect your website to an admin or visual editor for you or your customer to do simple changes. It is possible but you need really strong knowledge about coding, if you are a beginner you have no chance. Customer support does not exist or is not helpfull. i will not go with this app at all

12 August 2025
Unprompted review
Rated 1 out of 5 stars

What a waste of time and money!

What a waste of time and money. Simple requests cannot be accomplished. Keeps playing dumb and burns your tokens. You cannot event find your projects form the main page. It is saved as a chat history on the left hand pane :) like in ChatGPT
I just spent $25 for nothing.

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Bought bolt.new

Bought bolt.new, worked on website for 2 days

All tokens and even subscription vanished along with my website.

Has been 1-2 weeks and have yet to hear back from customer service except from there AI bot telling me "there's no evidence of you ever having a subscription"

19 August 2025
Unprompted review
Rated 3 out of 5 stars

I wasn’t impressed with the software…

I wasn’t impressed with the software but the customer service was FANTASTIC. I requested a refund on a Sunday and a REAL person responded within 3min. My refund was given in less than 24 hrs w such a friendly person.
Once they get the bugs worked out, I will definitely come back to them again.

17 August 2025
Unprompted review
Rated 2 out of 5 stars

Potentialy good app, bad costumer support and features

The good- nice interface, most of the the time easy changes can be applied. best suited for engineers or simple creations.
The bad- token usage and costumer support. I have a problem with connecting to GitHub and therfore tracking chnages of the project. tried to reach them about a month now, nothing happened. Really frustrating since the agent makes changes it doesnt explain beforehand and now i'm in a neverending loop of trying to fix things with him. On the other hand, my credit card expired- I got 3 emails from them whithin a day.

18 August 2025
Unprompted review
Rated 3 out of 5 stars

Helpful but Unreliable

I was working on a dashboard using the paid plan, and after making just one change the entire interface broke, leaving only scattered icons. I spent hours trying to restore the original design but could not. The experience was very frustrating. The flashy YouTube videos make it look perfect, but in reality it can be disappointing.

I first rated it one star, but later updated my rating to three. Despite its issues, it still helped me once I stopped relying on it fully and instead used it for smaller tasks step by step.

16 August 2025
Unprompted review
Rated 1 out of 5 stars

worst AI tool ever used in 2025

worst AI ever used in 2025

I used the bolt.new last month, ran out of tokens, and then switch to $50 month plan, found the AI experience was not that well. I wanted to cancel the subscription, but the website told that once the subscription was cancelled, i would lost all tokens, unfair, right?

then I downgraded to $20 monthly plan and I now it is Aug , I found the website did not allow me to cancel, either error or not help at all. I sent mail to the ask for cancellation, only got AI response, not helpful at all.

so if you guys are still in business, please help to cancel my subscription. it is not big money, but your way of deal with clients won't make you successfully or rich.

reached support in discort, the feedback is I have to pay $20 for another month.

I have to pay $70 for one day usage.

here is their reply
"Right now the system can’t cancel an active plan mid-billing cycle so the $20 plan will continue until the end of this month THEN after that you can cancel completely and you would need to delete your own account as they have no responsibility to do so"

I belive it is robbery.

15 August 2025
Unprompted review
Rated 1 out of 5 stars

Bolt has stolen 10M tokens

I got a bug when Bolt was changing LLM model and because of their update - 10M tokens vanished from my account (it was simply zeroed) in 1 second. Support is ignoring for 4th day. Very bad experience comparing to Lovable.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Great code Vibing tool

Great code Vibing tool, works great with a lot of intergrations. Especially when you follow the documentation and there is great help on discord if you're stuck. They also do a lot with feedback you deliver and it's been improving tremendously over the last half year.

7 August 2025
Unprompted review
Rated 1 out of 5 stars

Lying AI

The AI works well for projects of roughly 1,000 lines of code or less. Beyond that point it tends to hallucinate or even tell lies: it claims to have made changes it hasn’t while it chews through tokens fast, and even rewrites or deletes stable functions when you only ask it to change something minor—like a logo or icon. Even when enabling the 'dynamic reasoning'.

In its current form it’s really unusable for building production-quality apps.

The team behind it is friendly (they once refunded my tokens), but that doesn’t fix the AI’s inaccuracies and erratic behavior.

6 August 2025
Unprompted review
Rated 1 out of 5 stars

BOLT.NEW was the worst experience!!!!

I cannot tell you just how truly disappointing and frustrating this whole experience has been. I got ALL THE WAY done with the app build 3 times, just needing to add monetization for deployment, and mysteriously it (the code) disappeared EVERY TIME! I caught this AI (in its own words) 'red handed' lying to me, sabotaging the build, only to get caught up in a never-ending loop of time-wasting chats that never led to any different positive outcome. If you really are serious about building an app that is stable, and capable of making a buck, PLEASE do yourself a favor and look elsewhere. If you don't, and you read this, don't say you weren't warned!

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience with Bolt.new Professional Plan

Summary
Bolt.new's free trial creates false expectations that don't translate to the paid experience. Significant technical issues and poor token efficiency make the professional plan a questionable investment.

My Experience
I upgraded to Bolt.new's Professional plan today, expecting the same smooth performance I experienced during the free trial. Unfortunately, the paid experience has been drastically different.
Key Issues Encountered:
Token Consumption Problems:

Burned through 5,000+ tokens (50% of my monthly allocation) in a single day
Most tokens were consumed fixing platform-generated errors rather than building features
Poor token efficiency compared to other AI development platforms

Technical Reliability:

Preview page consistently fails to load
System errors require multiple correction attempts
Platform instability disrupts development workflow
Error resolution consumes valuable tokens without producing usable code

Free vs. Paid Discrepancy:

Free trial worked seamlessly with minimal issues
Paid plan introduces numerous technical problems
Significant performance degradation after payment processing

Concerns About Business Model
The dramatic difference between free trial performance and paid plan reliability raises questions about intentional token consumption strategies. When platform errors force users to repeatedly prompt for corrections, it artificially inflates token usage while delivering minimal value.
Recommendation
For developers considering Bolt.new:

Test extensively during the free trial period
Monitor token consumption patterns carefully
Have backup development solutions ready
Consider alternatives like Cursor AI, V0, or traditional development environments

Bottom Line: While the concept is promising, execution issues and poor token efficiency make it difficult to recommend the professional plan at this time. The platform needs significant reliability improvements before justifying the subscription cost.

27 July 2025
Unprompted review
Rated 1 out of 5 stars

The bolt.new platform is the worst I…

The bolt.new platform is the worst I ever experienced. They draw you with a free trial where everything works normally but once you registered, be rest assured that you aren't going to get nothing from the subscription.

My story, I upgraded to the professional plan just today and before you know it, I've used over 5,000 out of 10,000 token on professional plan. The token were used basically to correct errors from their system. The preview page never loads. I should think, the algorithm is built such that once they collect your money, you'll be having issues to be resolved on the same page while you continue prompting which affects your token usage ultimately. If anyone is planning to use them, be ready to loose your money for no reason.

23 July 2025
Unprompted review
Rated 1 out of 5 stars

started out well but when I tried to actually make it functional it presented a 1980s version of the site and wouldnt do anything. The live test links only provided white screens....

HORRIBLE PRODUCT... dont waste your money like I did... it started out well... the design wasnt great but it worked... when I tried to update the back end (using ChatGPT to help) it cut off half the home page and turned it into a 1980s display... then I wouldnt revert back to the version needed. I have GitHub connected but this has wasted days of work. when I tried to get it back on track it couldn't do it... and the test links provided just went to white screens... HORRIBLE PRODUCT

why does making the back end work remove COPY from the homepage... behind frustrating and a complete waste of time and money

20 July 2025
Unprompted review
Rated 1 out of 5 stars

Bolt new is the worst time wasting…

Bolt new is the worst time wasting piece of crap .It will act on its own remove your work multiple times and still your tokens on nonsense's away from bolt. Nothing else but headache.I contacted them several times but no response to email to message.No phone number to call. Had 4 projects there HATE THEM.

19 July 2025
Unprompted review

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