Bolliger Moving Group Reviews 490

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, friendly, and helpful, readily answering questions and assisting with paperwork. Many highlight the exceptional service, noting its efficiency, speed, and the care taken with their belongings. The delivery service is frequently described as fast, well-packaged, and ensuring items arrive undamaged and on schedule. People also appreciate the proactive and professional customer service, which keeps them informed throughout the process. However, some customers were dissatisfied with the pricing, reporting unexpected increases after initial quotes and feeling that the final cost was not transparent. A few other people also felt that the unpacking service was incomplete or that the company did not adequately assess furniture fit, leading to additional issues.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service, often describing it as exceptional, professional, and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers report that their deliveries arrived on... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the... See more

Price

Users describe ambiguous interactions with price. While some customers found the pricing clear, transparent,... See more

Based on these reviews

Rated 5 out of 5 stars

Great service, super fast packaging. Delivery arrived well packaged and nothing missing. Faster than expected. Only issue I had was that the communication between the people who pick up the boxes and... See more

Rated 5 out of 5 stars

We used Bolliger for moving all of our stuff from London to Northern Italy. Everything went smoothly and efficiently as possible. We had also fragile objects, such as TVs, computer parts, speakers, as... See more

Rated 5 out of 5 stars

Here’s a polished version that keeps your message strong and clear: ⸻ Review for Bolliger I recently moved from London to Sardinia, and dealing with all the customs documentation was hone... See more

Rated 5 out of 5 stars

We recently moved back from London to Italy and decided to use Bolliger, which we happened to see on some Instagram ads years ago (so I decided to save the name of the company back then). The staff i... See more

Rated 1 out of 5 stars

They should definitely speak with each other cause I think there is a problem on comunication or I have to think they do that on purpose. We got quoted for 3.900, for all of our stuff including f... See more

Rated 1 out of 5 stars

I was recommended this company as the "Ferrari" of relocation services by a friend. "It's expensive," he said, "but they are perfect." A friend of his had moved home, and whe... See more

Rated 5 out of 5 stars

The overall experience was excellent. All the people involved from the office workers to the movers were extremely professional and competent. I was guided and informed through all the stages... See more

Rated 5 out of 5 stars

The Bolliger team has been very patient and understanding Second time booking, I do highly recommend Friendly and professional staff, the shipment arrived safe and sound in a little over a week fro... See more

Rated 5 out of 5 stars

Extremely professional, helpful, prompt replies. I felt they listened to my needs and found the best solution for my removal. Went the extra mile and gave me peace of mind re border checks and papers.... See more

Rated 5 out of 5 stars

Amazing service from UK to ITALY. Super kind staff and handled our boxes with care. From beginning (asking about the cost and arranging), Bolliger has been clear and easy to communicate with. All of... See more

Rated 5 out of 5 stars

The experience was very positive. I needed to move just a limited number of boxes from my late mothers home in england to my home in italy. Within 10 days it was all done, with no hazzle at all and I... See more

Rated 5 out of 5 stars

Excellent service! Strongly recommended Bolliger Team across the whole pipeline chain ( customer service, transportation and delivery) was great, and thoughtful The team kept me informed about the... See more

Rated 5 out of 5 stars

Top experience. Everithing was perfect, from the pre-sales stage - with very kind, helpful and cooperative staff who worked with me to find the solution that best suited my needs - all the way throug... See more

Rated 5 out of 5 stars

I have contacted Bollinger for a quote, the whole process has been simply great, the care, the professionalism and the amazing customer service I had talking with Anita has been simply fabulous. I wil... See more

Rated 5 out of 5 stars

Great service at both locations in England and Italy. People working at Bolliger make the difference, and the customer doesn't need to worry about anything as they really care about your furniture.

Rated 5 out of 5 stars

Perfect move from London to North Italy , every deteil was spot on! The team was friendly , punctual and super efficient. Everything arrived on time and in perfetto condition. Professional and st... See more

Rated 5 out of 5 stars

Great experience for me to deliver my boxes from London to Italy. I used the single pallet option and everything went super smoothy from my first email to the final delivery.

Rated 5 out of 5 stars

Boliger people are very friendly, and they work fast. They came, packed and transported, and everything arrived fine. They also help me with documents, so I didn’t have to worry about anything. If I... See more

Rated 5 out of 5 stars

My experience with Bolliger for my move from London to Sardinia was nothing short of phenomenal. The entire team, across every department and at every stage of the process, was incredibly helpful an... See more

Rated 5 out of 5 stars

We moved from our previous home into our new house with Bolliger about a month ago, and the experience was exceptional from start to finish. The move couldn’t have gone more smoothly. Calling their... See more

Rated 5 out of 5 stars

I never moved to another country before, and I was very scared. So many things to do – pack, documents, new house, everything. I don’t know where to start! But Bolliger help me a lot. They came to my... See more

Rated 5 out of 5 stars

I contacted Bolliger to request a quote and received it almost immediately. Not only was the process quick and smooth, but the quote was also much more competitive than others I had received. F... See more

Rated 5 out of 5 stars

It’s the second move I do through Bolliger and they confirm their professional and great communication even when something unexpected happened with my cargo. Definitely trusted and to be trusted.

Rated 5 out of 5 stars

Amazing service from the first call to the end when everything arrived safely Really happy Thank you so much for the support and service offered

Rated 5 out of 5 stars

A reliable and highly professional service that made my moving from the UK smooth and stress-free.

Rated 5 out of 5 stars

I had an amazing experience, everything went so smooth, the team was very professional! Highly recommended.

Rated 5 out of 5 stars

We had a great experience with Bolliger. The movers were really nice and helpful, and our things were monitored all the way from London to Northern Italy. The pricing was clear from the start and... See more

Rated 5 out of 5 stars

Amazing experience, extremely professional crew - our moving was nice and smooth. Highly recommend!


Company details

  1. Home Services

Information provided by various external sources

Whether You're Looking To Move House or You're Moving Overseas, Bolliger International Movers London Will Help. Call Us For A Free Quotation Today...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

490 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Impeccable service and really helpful staff

We recently moved back from London to Italy and decided to use Bolliger, which we happened to see on some Instagram ads years ago (so I decided to save the name of the company back then).
The staff is really friendly and helpful throughout the whole process (packing fragile items, shipping updates). They also made sure that our good would arrive on a specific week we requested. Overall amazing experience and couldn't recommend more!

16 September 2025
Rated 5 out of 5 stars

They're the best

Great service at both locations in England and Italy.
People working at Bolliger make the difference, and the customer doesn't need to worry about anything as they really care about your furniture.

5 April 2025
Rated 5 out of 5 stars

All good!

Great experience for me to deliver my boxes from London to Italy. I used the single pallet option and everything went super smoothy from my first email to the final delivery.

20 June 2025
Rated 5 out of 5 stars

Amazing experience

My experience with Bolliger for my move from London to Sardinia was nothing short of phenomenal. The entire team, across every department and at every stage of the process, was incredibly helpful and professional from start to finish.
The pricing was transparent, and I ended up paying exactly what was quoted—actually even less! After deciding to remove some items from the initial estimate, they adjusted the cost accordingly, and I paid for one pallet less, just as I had requested.
Exceptional service, outstanding support, and a seamless moving experience. I highly recommend them!

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience, everything went smoothly and the team both in London and Milan were incredibly professional and responsive. Highly recommend

27 June 2024
Unprompted review
Rated 5 out of 5 stars

Great service, perfect job, communication could be better

Great service, super fast packaging. Delivery arrived well packaged and nothing missing. Faster than expected. Only issue I had was that the communication between the people who pick up the boxes and the company office was not great. For example, they told me the inventory would have been made during pickup but they didn’t tell me that I should have noted what’s inside each box before their pickup. Other than that, I recommend them completely.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

The overall experience was excellent.

The overall experience was excellent.
All the people involved from the office workers to the movers were extremely professional and competent.

I was guided and informed through all the stages of the process, and whenever I had a question the support personnel quickly answered me.

All went as planned. The shipment arrived as scheduled and in perfect condition

I will use Bollinger again if I have to do another shipment in the future

20 June 2025
Rated 5 out of 5 stars

Well earned 5 stars !

Extremely professional, helpful, prompt replies. I felt they listened to my needs and found the best solution for my removal. Went the extra mile and gave me peace of mind re border checks and papers. I was so scared at the idea of moving abroad while Bolliger made it an easy ride for me and my stuff. Really pleased with service received, good value for money too. Would highly recommend. Thanks to the whole team for making my move easier!

12 August 2024
Rated 5 out of 5 stars

Amazing service from UK to ITALY

Amazing service from UK to ITALY. Super kind staff and handled our boxes with care. From beginning (asking about the cost and arranging), Bolliger has been clear and easy to communicate with. All of our boxes arrived safely and on time. I highly recommend this company! Thank you so much!

3 July 2024
Rated 5 out of 5 stars

Great

We used Bolliger for moving all of our stuff from London to Northern Italy. Everything went smoothly and efficiently as possible. We had also fragile objects, such as TVs, computer parts, speakers, as well as big objects like bicycles. Everything arrived undamaged at the destination in exactly 7 days. The staff is always super polite and ready to answer all kind of questions, they also take care of all sorts of paperwork. Also the price was extremely good compared to the size of our shipment. So glad to have found them!

15 July 2024
Rated 5 out of 5 stars

They are very professional

They are very professional, very kind, always answered my emails on time, they were always available. Communication was always there at every moment of the move from the UK to Italy.
I am going to call them again for my next move 100%
Thanks a lot
Alessandro Gigli (Formia)

19 June 2025
Rated 5 out of 5 stars

Impeccable as always

The Bolliger team has been very patient and understanding
Second time booking, I do highly recommend
Friendly and professional staff, the shipment arrived safe and sound in a little over a week from the collection day.
Thank you so much to Peter !

12 June 2025
Unprompted review
Rated 5 out of 5 stars

A Relocation Without Headache

Boliger people are very friendly, and they work fast. They came, packed and transported, and everything arrived fine. They also help me with documents, so I didn’t have to worry about anything. If I move again ever again in my life, I’ll call them for sure.

1 June 2025

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