Today Inzamam from the Bokun support Team helped me perfectly to solve my problem, support case 00383063. He could handle all steps guiding me through 2 platforms fluently and finally we solved the pr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Today Inzamam from the Bokun support Team helped me perfectly to solve my problem, support case 00383063. He could handle all steps guiding me through 2 platforms fluently and finally we solved the pr... See more
Company replied
Working with Aryan at Bokun was an absolute pleasure .He went above and beyond to help me get everything set up .Aryan is highly professional ,quick to respond ,and possesses deep technical expertise... See more
Company replied
Navin was extremely helpful and professional. He not only helped me configure everything correctly, but also took the time to explain each step clearly, so that I could understand how to do it... See more
Company replied
Imagine if you had the most entitled people with the worst possible software and the highest limitations, paired with terrible support. Everything broke all the time, you lost money, and then they w... See more
Company replied
Bókun powers the world’s experiences - helping operators and resellers to manage the ‘how’ behind their ‘wow.’ Book, manage, and grow in one place, so you can deliver unforgettable moments while Bókun handles the details. Connect instantly to thousands of OTAs, resellers, and suppliers, automate admin, and put bookings on autopilot. No drama, just results. One solution, global reach. Built in Iceland, trusted worldwide, part of Tripadvisor.
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Livechat was very helpful, and the telephonic communication also. Contact with support was very quick. As a tiny note, I would like a slightly better quality of the call, I could not hear very clear sometimes.

Reply from Bókun, a Tripadvisor company
At Iriza Tours (Rwanda)
We’ve been using Bokun for over three months now, and it has been a game-changer for managing our bookings. The platform is efficient, user-friendly, and has significantly improved our booking process. I can already see a positive difference in our business. I highly recommend Bokun to anyone looking for a reliable and effective booking management solution!
Bokun makes the tourism business hassle free and connects professionals from all over the world securely.
Absolutely awesome tools to have.
The staff was friendly and very informative, and there was excellent communication.
Tanmay is helped us a lot.
We connected our products to Google Things to do because of him. Thanks for everything again.

Reply from Bókun, a Tripadvisor company
Bokun made everything easy for me to manage my bookings and to create my own website. Support from the staff is always great. Very professional
Very powerful tool. The UI can be complex and overwhelming, but they make up for it with incredible customer service, where customer service agents spend time to create personalized instructions for you to solve your issue. Great service!

Reply from Bókun, a Tripadvisor company
Rizwan and Harsh were very helpful and patient with my many questions whether on writing or by call, all was clear and helpful, thank you guys

Reply from Bókun, a Tripadvisor company
The support was great despite being on a sunday, helpful, patient, problem fixing
Just top notch

Reply from Bókun, a Tripadvisor company
The help service of Bokun is just extraordinary.
Great professionals and they really look forward to help you with any querie you have. Very happy , thank you

Reply from Bókun, a Tripadvisor company
I am always happy to leave a review for anything better than a good experience, but none more than this time. I entered into the (Aman S.) chat with confusion and stress, and within an efficient period of time closed the conversation with solutions to every question, plus recommendations for things I didn't know to ask about. Grateful for excellence.

Reply from Bókun, a Tripadvisor company
Bókun is helping me with my business, and I feel that they are not only always ready to assist but also thinking alongside me

Reply from Bókun, a Tripadvisor company
Their website designer tool is so bad, that I ask myself, how they can survive with it.
Sincerely, I think I go back to Wordpress and make widgets in case that crap works. The support is slow and even after 25 years of experience in IT, I can't understand why simple things like database replication can't work.
Take care of your investment. This company is not delivering

Reply from Bókun, a Tripadvisor company
Mangesh was a huge help today and do I now have peace of mind that my site is functioning properly.

Reply from Bókun, a Tripadvisor company

Reply from Bókun, a Tripadvisor company

Reply from Bókun, a Tripadvisor company
great help center shadab is the best

Reply from Bókun, a Tripadvisor company
I had a number of relatively complex questions regarding amends I'd made to a site using their website builder and the agent was actually able resolve them all. I wanted to leave a review as customer service on other sites is usually not actually helpful so this was both a pleasant surprise and a genuinely useful service.

Reply from Bókun, a Tripadvisor company
Bokun is a complete and easy-to-use management platform and marketplace. I recently set up the Bokun website and received lots of help at no extra charge.

Reply from Bókun, a Tripadvisor company
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.