Heatco Scotland Ltd Reviews 

526
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its professional and accommodating service from start to finish. Reviewers frequently highlight the staff's helpfulness, professionalism, and friendly approach, making interactions pleasant. People appreciate the efficient process, from initial contact and quick quotes to timely installations. Consumers consistently note the high quality of work, with installers ensuring clean and tidy results, often leaving no mess behind. Many also found the pricing to be very competitive and fair compared to other companies. Overall, people are extremely satisfied and highly recommend the company for its excellent service and reliable installations.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the accommodating and helpful teams... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Price

Customers had positive experiences with price, finding that quotes were competitive and fair. Reviewers... See more

Customer communications

Consumers find contact to be positive, with many reviewers highlighting the quick and efficient initial... See more

Quality

Reviewers consistently mention positive feedback about quality, highlighting the outstanding work with clean... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Online enquiry dealt with by Grant the next day. House visit made by Kevin next day to survey existing system and my requirements from a new boiler. Very professional with no hard sales. Two days late... See more

Company replied

Rated 5 out of 5 stars

Grant came and checked our faulty boiler the next day after we contacted Heat Co. Before he left we had a printed quote for the supply and fitting of a replacement. We were offered a date for fitt... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from Heatco. Turned up on time. Worked throughout in a less than comfortable space. Installed my new boiler with great quality despite it being in an outhouse and left everything n... See more

Company replied

Rated 5 out of 5 stars

From first visit from Grant to my installation today everything was spot on. Installer was quick, efficient and tidied up everything when he was finished. Gave me a full explanation of our new Worcest... See more

Company replied


Company details

  1. Gas Installation Service
  2. Heating Contractor
  3. Solar Energy Contractor

Written by the company

Heatco Scotland Ltd specialise in boiler replacement and renewable installations throughout Scotland


Contact info

4.9

Excellent

TrustScore 5 out of 5

526 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(526)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good!

Very professional, knowledgeable, trustworthy, helpful throughout. And the competitive price, 0% interests and good products were the foundation of giving them attention to start with. Thanks.

16 August 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you for your 5 star review

Rated 5 out of 5 stars

A top notch service.

I just want to say a big thank you to Heatco Scotland Ltd, they really did do a great job. The quote was reasonable and the summary of what work would be carried out was very clear.

When an issue or something that needed an alternative resolution did present itself, it was handled really well, "we can't do A, but how about option B, C or D?". You can't ask for any more than that.

I met a couple of the guys throughout the day and they were all cracking characters, really friendly and polite.

We are really happy with our new boiler and the installation and highly recommend Kevin and his team.

Thanks guys.

11 August 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Jay, we appreciate your 5 star review

Rated 5 out of 5 stars

A1 Customer Service Experience.

Called on Monday. Visited on Tuesday. Delivered and installed on Thursday.

Took care of everything from start to finish. Cleaned up as they went. No rubbish. Called the call centre to fix a problem. Left only when I was happy and everything was working correctly. Money was secondary to Kevin throughout. No hard sale. No pressure. Answered my call when I called. Registered all my warranties. Will be using yearly for service. Won’t touch another company again. 10 years parts and Labour warranty. Excellent service and Employees.

11 August 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Asif

Rated 5 out of 5 stars

Best quote by 15%

Best quote by 15%. Prompt estimate and installed when requested. Polite, clean and tidy installation in a matter of hours. Hope I don't have to, but would use again. 12 guarantee what else to say.

2 August 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thanks Bill

Rated 5 out of 5 stars

Boiler system change

New boiler.
Excellent service from quote to installation, Kevin & Adam both very professional who completed a high standard of work, explained everything very well,
And removed all rubbish.
1 quote is all you need (with heatco)
Would highly recommend 100%.
Alex.

1 August 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thanks Alex

Rated 5 out of 5 stars

We found Heatco to be extremely reliable

We found Kevin Allan to be very prompt, friendly and informative on his initial visit, and Heatco was extremely reliable, honest and efficient at installing our new boiler. I would definitely recommend Kevin and his team to anyone who is looking for boiler replacement or one of the other services they provide.

23 July 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Allan

Rated 5 out of 5 stars

Boiler and radiators replaced

Boiler and radiators replaced. Did an excellent job, really pleased.

4 July 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Sam, we appreciate your 5 star review

Rated 5 out of 5 stars

Very happy with the work done by…

Very happy with the work done by Kevin's team.Old boiler taken away,everything left clean and tidy.Would recommend Heatco Scotland Ltd. 1st Class Service.

4 July 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Cathie, we appreciate your feedback

Rated 5 out of 5 stars

A Great Recommendation

Had Kevin and his team recommended by some friends at work and could not be happier with the work done. Quick and thorough installation, excellent value on high spec boilers, overall extremely pleased!

21 June 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you for your 5 star review Elliot

Rated 5 out of 5 stars

The service I got was first class

The service I got was first class, was booked in for installation and work was carried out on appointment date and engineer arrive on time am well please guys

Am happy with the services I got and I will definitely recommend to others, thanks guys much appreciated

12 May 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Victor , we appreciate your 5 star review

Rated 5 out of 5 stars

Excellent boiler replacement company

The quote and the service we received was excellent. They turned up exactly on time for both the initial visit for a quote and for the installation. The installation was done quickly, professionally and the engineer left everything clean and tidy. They also were able to offer interest free credit on the boiler we chose. Would not hesitate to recommend Heatco Scotland to anyone else

13 April 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Steve

Rated 5 out of 5 stars

Excellent Service - Highly recommended

First rate service from Kevin and his team. I work in the property industry and it is often difficult to find reliable, efficient and cost effective trades people. I would have no hesitation to recommend Heatco to family, friends and business associates. Clear communication and advice from start to finish and courtesy follow up to check all well. Great service at a great price.

13 April 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Barry. We appreciate your 5 star review

Rated 5 out of 5 stars

Fantastic service

Fantastic service from Kevin and his team last week following leakge from previous bolier. Our new boiler was fitted in 4 days. Without question would use them again.

4 April 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Colin

Rated 5 out of 5 stars

Great service

Great service, would highly recommend Heatco Scotland Ltd. Old boiler was still working but hot water tank was leaking so, after going over my options with Kevin, decided to opt for a new combi boiler. Adam, and Kevin, fitted the new boiler and pipework in a day with no mess taking away the tank and old pipes. Best decision, and I now have pressure in my taps!

28 March 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Rhona

Rated 5 out of 5 stars

5 star experience from beginning to…

5 star experience from beginning to end. Sound advice and very competitive pricing with none of the add-ons peddled by other companies. Fitted in less than a day with no fuss and no mess. It was a pleasure dealing with Kevin and Adam.

16 March 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Graeme, we appreciate your feedback

Rated 5 out of 5 stars

Very impressed

Very impressed with Kevin and his team, excellent customer service and a great price considering I was having the boiler moved. The team were professional, efficient and very tidy. I would definately recommend this company.

11 March 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Angela

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