Really pleased with the service. Josh scoped the job via video call and provided a clear quote at a reasonable price. The initial installation date was a bit further out, but as I had no hot water it... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We pride ourselves on quality work and customer service on all jobs, for all customers throughout the South-East.
London, Kent & Essex, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Carlos was so helpful from the start, he and the team were friendly, informative and super efficient. They really made the whole process super simple, after months of researching and failed attempts from previous companies, finding these guys was incredible, sorted everything out perfectly. Would highly recommend.
Quick assessment of replacement boiler, and then on time delivery and install, with all paperwork completed for me,
I would like to thank Harrison Boiler Installations. I found Harrison Boiler & Install on Trustpilot and their reviews sounded great. Fiona was friendly and professional and advised me on the best boilers available and the payments. She booked me a WhatsApp video chat with one of Harrison's engineers called Danny who took pictures of my old boiler and flue and also gave me a lot of sound advice.
Sam the boiler installer came to my house in Croydon early on 26.10.23. What a guy, he is not only knowledgeable and professional at his job but quite a friendly person. Before I knew it the boiler was installed. Sam showed me and my relatives how to download and use the Hive thermostat which I've always wanted. (You need to use Sam on a Hive instruction and a boiler promotional video) I would recommend Harrison's to anyone. They did everything it said on the tin and are very professional and flexible.
Kind regards. Worrall.
On time lovely bloke showed how it all works very pleased also fitted a towel rail in the bathroom it looks amazing
Carlos was very professional and always quick to respond to calls.The job itself was done well and I would use them again anytime
Excellent customer service
Excellent service from the onset. Dale & Chris were brilliant is securing me my boiler price & booking it in for me on the job 6 months later on my half term school break. John installed the boiler, piper work etc & did a magnificent job. Very polite, helpful & knowledgeable on the boiler system. He talked me through what was needed to be done without hesitation. Joshua came on the last day to fit the condenser pipe, he was also very polite & helpful. I can not fault Harrison at all. I will definitely recommend to my friends & family. Great 👍
Straightforward and speedy, they moved things around to accommodate me and get my new boiler installed within a couple days of the old one breaking. Danny was really helpful explaining the process and making sure i got the right product. I checked the quote they gave me with a couple of other providers, and was told it was a great deal
Harrison Boiler + Install were great. They installed a new Vaillant boiler on 12/10/23. Sami in the sales team was very helpful. Jonathan installed the boiler, he arrived on time and finished the work to a very high level. We are very happy with our experience and would happily recommend Harrison Boiler + Install
Professional company, good communication before, during and after.
Tidy workmen, would recommend for similar boiler installs
Spoke with Danny who looked at my boiler and sent quotes. Danny and josh arranged delivery and installation and the gentleman who fitted the boiler was excellent, clean and polite. Great job and would definately recommend this company
The boiler boys arrived as arranged, got straight to work. The boys worked as a team, polite, helpful throughout the installation.unfortunately I had a FaceTime survey and they couldn’t fit the boiler in the airing cupboard but installed it in the loft even installing me a switch in the airing cupboard just in case I need to switch it off in an emergency. The whole process was seamless from start to finish I would recommend this company for an installation to anyone.
The engineer was very professional and they carried out a excellent job
I am very happy
Many thanks
Miryam
The heating surveyor, Carlos, had been very helpful throughout the entire process of providing a competitive quote to explaining the whole process of installing a new boiler for my property. Unfortunately the engineer's clutch in the van had broken down on the day of installation (Friday), but given that I had travelled over 60miles to arrive at the property for the appointment that day, I was also compensated by the surveyor that they would be willing to give one year's service free of charge as compensation for not being able to install the boiler on the day. I can tell that this was re-arranged with priority as it was rearranged to Monday and appreciate this good and professional customer service that was offered. I would be willing to use them again for next year.
I wanted to use a mate to replace a water heater in my property and save money. My wife made me use Harrison and wow, she was right. Carlos was a very good, professional salesman who set up the deal very quickly. Josh and Sam turned up on site, on time and put us at ease with their pleasant manner. The job hit a major snag with a gas leak from my meter. They stayed with me and sorted it all out with the main gas company, talking technical with them to get a rapid response. I was very happy with the job but don’t tell the wife. Will use them again.
After contacting Boiler guide, I received 3 quotes .I was then contacted by Joshua who helped a lot in my decision to choose Harrison Boilers+Install as the supplier of my new Boiler.
On the day of the install ,the new boiler was delivered early in the morning quickly followed by Paul who with no fuss or bother removed the old Boiler and installed the new one .
I must say it was a quick and effortless purchase and install procedure and my thanks go to all involved at Harrison Boilers...
Great service from Harrison boiler & installations from start to finish. Carlos helped us decide which model boiler would meet our requirements. Danny viewed our old boiler via mobile video to ensure all would go smoothly on installation. We only had a very short wait to have the boiler installed. Our boiler fitter was extremely helpful and very professional. Brilliant service from Harrison boiler installations. Thank you guys.
Amazing experience from start to finish! Customer care was flawless, prices were very competitive and beat iHeat, Heatable and others, and Sam who installed the boiler was just lovely and very professional and diligent! Thank you, would definitely recommend!
Top firm. I went through 5 quotes with other major energy firms and settled for Harrison's who I stumbled onto on a search to have a new boiler installed.
After diligently going through all boiler options and and quotes gathered, indeed the choice to go with Harrisons was very calculated and correct.
I'm pleased with the service and product.
From start to finish, Amazing. Customer Service put my mind at rest, was so understanding and helpful and as a stressed person made me feel very confident. Online inspection was so thorough and everything was explained in detail. Day of installation was better than I could have hoped for. Sam was very professional, worked so hard with no breaks and was extremely friendly and helpful, the job was completed with no fuss or mess, I was so impressed and felt confident and relaxed. Everything was explained with patience. I checked out a lot of companies prior but would highly recommend this one, ticked all the boxes. Advise, save time and look no further. Thank you so much to all of you.
They were very proffesional, great communication and straightforward process. We are very pleased with our new boiler. The only bad thing was that they made a mistake on writing our address on the finance application and it was too late for us to qualify for fincance when they came around to install it so we had to pay the cost upfront which we weren't counting on. But anyone can make a mistake and our address is very confusing since the house next door is 43A and it always gets mixed up annoyingly. That's why I still give them 5 stars :)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.