I’ve had an awesome experience working with Bobtail. Their team is super professional and really stays on top of communication. The reps consistently check in, follow up on loads, and make sure eve... See more
Company replied
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See what reviewers are saying
Good team of professional staff members Ready to help and guide you 24x7 Very cooperative and positive attitude Fast and hassle free transactions App is easy to use simple steps to download... See more
Company replied
The amount that was originally allocated to the company on the fuel card has been lowered although it was paid on time every Monday. We have shown proof that we can pay so I didn't understand the rati... See more
Company replied
Being a new business owner and a one man operation can be challenging most times. Bobtail Factoring really eases the majority of burdens by making sure you have your funds when you need them most, imm... See more
Company details
Written by the company
Bobtail provides freight factoring and fleet cards built on transparency and fairness to help carriers grow their businesses.
Contact info
United States
- hello@bobtail.com
- bobtail.com
4.5
Excellent
245 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Great factoring company
This is a great factoring company! No long-term contracts and ZERO extra fees
13 May 2024
Reply from Bobtail
Thank you, Anny!
New MC holder
As a new MC holder, Bobtail has been helping me every step of the way. Bobtail and its employees helped me find brokers who work with new MCs which is much needed when starting out. On top of that, Bobtail pays out invoices with speed so there is little wait time to get access to your pay. Thank you Bobtail!
8 May 2024
Unprompted review
Reply from Bobtail
Thank you, Andre! We love working with new carriers -- you bring fresh, new thinking and ways of doing business to the industry. Thank YOU for trusting us with your business!
This was my first experience to get a…
This was my first experience to get a factoring company for my Business, i bought this company from my friend and it had a financial lien on it. It was a long process by Salman Hassan from Bobtail Capital helped me to took care of that lien, we successfully removed it in couple of days. He is the guy if you want to signup with Bobtail. Best and fast service, and they are always responsive to my inquiries.
29 April 2024
Unprompted review
Reply from Bobtail
Thank you, TSD Trucking! We're so glad you came over to Bobtail. Salman is a great professional, we're lucky to have him!
Best factorying company
I was with RTS first they use hold my every single invoice then went apex it was good the only reason i left apex bcz of the rate nd i got best deal with bobtail nd since im with bobtail had never no issues at all nd there portal nd app is so easy to use special thanks to Iqbal singh who helped me with all the process
21 April 2024
Unprompted review
Reply from Bobtail
We're glad to hear you've had a positive experience with Bobtail and that our team member Iqbal Singh was able to assist you efficiently. Thank you for choosing us, and we're here to support you with any further needs!
Great experience!
Switching to Bobtail was very easy. Maria took care of everything during the process. And we have been having a great experience.
18 April 2024
Unprompted review
Reply from Bobtail
Thank you for sharing your positive experience with us! We're delighted to hear that switching to Bobtail was easy and that Maria provided exceptional service. We appreciate your feedback and look forward to continuing to provide you with excellent service.
Maria and Henry did a great job to earn…
Maria and Henry did a great job to earn my business and respect, and help me a lot all the way until the process was finished, I will definitely recommend bobtail.
2 April 2024
Unprompted review
Reply from Bobtail
Thank you for your kind words! Maria and Henry are valued members of our team, and we're thrilled to hear about your positive experience with Bobtail. We're committed to providing excellent service and support to all our clients. Don't hesitate to reach out. We appreciate your recommendation and look forward to continuing to serve you!
Portia A is awesome
Portia A. Is awesome and will over and beyond to resolve any issue always a pleasure doing business with Bobtail highly recommended
29 March 2024
Unprompted review
Reply from Bobtail
We're so glad Portia could help you out! We always aim to go above and beyond for our customers. Thanks for recommending us, and we're here whenever you need us!
I am very happy with the service…
I am very happy with the service received from the Bobtail Spanish team, it is honestly a super professional team but I would especially like to congratulate Wuendy for his unconditional help and his warmth in helping us whenever he answers us from Gold Star Transport, congratulations
22 March 2024
Unprompted review
Reply from Bobtail
Thank you for your kind words about our Spanish team! We're glad to hear that you're happy with our service. We'll pass along your congratulations to Wendy for her excellent support. Thanks again for choosing Bobtail!
Great company!
Having worked for Bobtail over the last two years, I can honestly say this is a company that truly cares about and supports the success of their employees and customers. It is a joy to be part of Bobtail!
15 March 2024
Reply from Bobtail
Thank you for your kind words! We are delighted to hear about your positive experience with Bobtail. Our commitment to supporting our employees and customers is at the core of everything we do, we're happy to have you as part of our team!
excelent service!
Wendy is always very proactive and provides solutions to any questions or problems we may have.
7 March 2024
Unprompted review
Reply from Bobtail
We appreciate your feedback Camila! Wendy is indeed a valuable asset to our team, and we're glad to hear that she has been proactive in addressing your questions and concerns. Thank you for highlighting her excellent service!
Wendy G is a do it an exceptional job…
Wendy G is a do it an exceptional job she is very efficient thanks !
7 March 2024
Unprompted review
Reply from Bobtail
Martin, thanks you for your feedback! Wendy G consistently goes above and beyond to provide efficient service. We appreciate your recognition.
Wendy is so nice and she’s help me with…
Wendy is so nice and she’s help me with All the question that I have.
4 March 2024
Unprompted review
Reply from Bobtail
We're delighted to hear that Wendy was able to assist you with all your questions. Thank you for your kind words!
Portia A was a great deal of help for…
Portia A was a great deal of help for me today.
Very professional and great customer service.
23 February 2024
Unprompted review
Reply from Bobtail
Thank you for informing us! We're thrilled to hear about your positive experience. Portia is truly an exceptional professional!
Marge R
Marge R. Is always willing to go beyond the scope of her duties if needed.
15 February 2024
Unprompted review
Reply from Bobtail
Thank you for letting us know! We're so glad you've had a positive experience. Marge is indeed a remarkable professional!
Professional and quick response
Andres is a very professional agent from you guys and he is always trying to get everything going
13 February 2024
Unprompted review
Reply from Bobtail
Thank you, Elieser, for letting us know! Andres is an extremely valuable member of our team. We're glad you agree!
First and foremost the customer service…
First and foremost the customer service is top of the line. I always get the best service and they go above and beyond to help with any questions or concerns. Huge thanks to (Wendy G.) From the bobtail team who has helped me a number of times with any issues and for the excellent customer service .
7 February 2024
Unprompted review
Reply from Bobtail
Hey, Geno's Truck Sales! Thank you so much for your kind words. We pride ourselves on our customer service. Wendy is an extremely valuable part of our team -- we're glad you agree!
Wendy is very kind and efficient thank…
Wendy is very kind and efficient thank you bobtail
13 February 2024
Unprompted review
Reply from Bobtail
Thank you, Adan! We're so pleased you got the kind of service we strive to provide every day. Your happiness is our mission!
Very happy with Bobtail
I want to thank all team members at Bobtail for helping me start my hotshot business. Representative: Joseph Milan gave us great professional advice on how to start working and factoring through the Bobtail App. I also use the fuel card which is very useful.
9 February 2024
Unprompted review
Reply from Bobtail
Thank you, Cesar! We're so glad you had a positive experience with our team. Your happiness is our mission! Joseph is indeed an exceptional professional. We're glad you agree.
Easy Process
Bobtail is prompt & great at answering questions. They follow up with calls & emails if needed. The process is seamless & easy. It's great not having to wait 30 days.
Thank you
5 February 2024
Unprompted review
Reply from Bobtail
Thank you, Flying Fox! We're glad you had a positive experience. Out of curiosity... what would move your review from a 4/5 to a 5/5?
Reply from Bobtail
¡Gracias Héctor! Estamos de acuerdo: Wendy es una profesional excepcional. Nos alegra mucho que haya tenido una experiencia positiva con nuestro servicio de factoring.
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