Absolutely fabulous service, from when I went online speaking to Katie first to sort out my order then I rang land-line abd spoke to Clarence, who was really helpful in placing the order maling... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolute rubbish, very poor quality timber, most pieces warped and bent, full of knots, had to buy additional timber to complete. Instructions next to useless, best to throw them away and build it you... See more
Easy to find what we required, ordered a shed. Great price especially with the extra discount available. Great delivery date available. Confirmation email required within seconds of the order being... See more
I was excited to receive this shed, the Item in question was a 7’ x 7’ Forest 4Life. The delivery was smooth and on time, so no issues there. However, things quickly went wrong when I started assembli... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shed for life honest feedback
I had for a few years wanted a shed/workshop man shed type thing where I could get away from the missus but mostly tinker with my motorbikes. So I had a bit xtra cash and bought a 10x15 "shed for life" around £1300, and as promised purchase & delivery was prompt,I had to store it till such time's for winter to subside.spring sprung and I eagerly started to unravel the the plans and layout materials provided, my immediate concern was how thin and flimsy the wood which was the frame module panels which were 1' 1/4 inch square poorest of the poor quality timber/snapped and split at every opportunity - then the wood panels srips on external covering, so thin that I considerd A4 sheets writing paper as a hardier build,I built this too the book, the wind blows through it,there is not 1 side or corner where daylight doesn't shine through the ill fitting slats of overlapping slithers of wood..I can't attach anything on the wall because any screw splits it a hammerd in nail isn't an option,I can't say im looking forward to the winds & brutal Scottish winter, i fear my £1300+shed for life will be lucky to last a full season, gutted in the fact i was gullible enough to buy on line without a touch test, but more so by the way they think this dolls house is acceptable for purpose. I am easy going and tried working with what i was given. M Bell fife Scotland.
Straightforward and easy to navigate!
Straightforward and easy to navigate!
I paid next day delivery...
I paid next day delivery.... I'm still waiting
Good experience all round
Good experience all round. delivered on time with a helpful driver
Web site easy to navigate and find what…
Web site easy to navigate and find what your looking for .communications very good would use again. Many thanks
Good panel with helpful delivery
Good quality fence panel delivered on time by friendly and helpful driver. Always find B & M garden products to be of good quality.
Overall a good experience...
We bought a summer house & received delivery yesterday, so this review doesn't include the building assembly & completed quality.
The website is clear & easily navigated, the prices are very competitive. With free delivery. The only poor point for me was the communication, I received a text message 3 days prior to delivery saying the delivery would be between 7am & 9am, on the morning of the delivery I received an email stating expected delivery time was between 9am & 11am. At 7.18am I received another email telling me the delivery had been completed, low & behold it had just been left outside our back gate, no call or text to say they were here, no ring of the doorbell. This was disappointing as I'd cleared an area in the garden for them to leave it, the website does state that the delivery team will put where asked.
easy to navigate site and whole buying…
easy to navigate site and whole buying process
The website was very easy to navigate
The website was very easy to navigate. Looked through made my choice and paid all within a couple of minutes. Updated on order and delivery quickly
Delivery Driver Pete D
Delivery Driver Pete D he was so friendly and helpful, excellent service from Pete five stars👍
We haven’t erected the shed yet so cannot comment on that at present.
Purchased a bike shed for my partner…
Purchased a bike shed for my partner for this company, was much cheaper than all others I had looked at.
I was asked to review before it turned up (which I was dubious about) and it took me chasing customer services by email to get my delivery date, which was a week later than expected.
I later read online reviews which gave me little confidence in the quality of product.
When it did turn up, the quality was much better than the poor reviews had prepared me for and all the bits were there.
Build was relatively simple and looks pretty good. My partner is pleased with it.
Overall I’d say it’s cheap, slow, but, fit for purpose. My budget and expectations were low and I was pleasantly surprised by the end result.
You get what you pay for
Not weathered very well in short space of time
Delivered shed on the 28th of May 2025 built beginning of June, stained and looked brilliant all apart from several knot holes so it's not water tight, since the hot weather a lot of gaps have appeared where the wood has dried out, the top of the door has warped and cannot be put back into place, we can only hope that some wet cold weather may help to ply it back into position,
Wooden Pergola
I purchased a premium wooden pergola which arrived with cracks in all posts from top to bottom. The fact that was so obvious and was still delivered just tells you how BAD the service is. I have requested a refund ..
Clear easy to use website for all garden products
Clear easy to use website. Good clear specifications and measurements. No charge for delivery and quick email communication notifying you of time and date of delivery. I only had to wait a few days for delivery too. Very pleased.
Found what I was looking for without…
Found what I was looking for without any issues.
Double sided slatted fence panel
Great quality product and excellent price.
The images of benches in the shed…
The images of benches in the shed confirmed that I needed 2
Very poor quality
Received a corner pergola
Forest Slatted Wooden Corner Pergola 9'7 x 4'9 (2.9m x 1.5m)
Product Code: BAM25584
just before we left for holiday - delivery was good (Mike and Mark) were very helpful.
However on return from holiday and unpacking to erect the quality of what we received was very poor. I would like someone to contact me to discuss - I have photographs.
7' x 5' Forest 4Life Pent Shed. DON'T BUY
7' x 5' Forest 4Life 25yr Guarantee Overlap Pressure Treated Double Door Pent Wooden Shed (2.26m x 1.69m). £389.99
Absolute waste of money. It's like a colander, every knot in the wood has a hole. The frame is very flimsy and the wood is misshapen and bowed so there are large gaps everywhere. Cost nearly as much for installation as to buy it. Spend more and avoid this.
Incomplete delivery and no response from customer service
Ordered a chair, it’s missing pieces. Very difficult to navigate to where to seek help, no response when finally do fill in a contact form. Now struggling to find how to return the item.
Order delivered on different day to selected, and different day to email/text messages received.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








