I can’t praise this company enough , they were extremely helpful , communicative and very , very kind ! I will always contact them and buy from them again . A big thank you all. Best wishes .
Company replied
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See what reviewers are saying
The delivery driver was excellent and dropped our order on its pallet at the top of our drive. Unfortunately we were not expecting the delivery as we were told it would come on the Wed and it arrived... See more
Company replied
Items delivered promptly and carefully packed on a pallet with a piece of insulating board to cushion them! Slight hiccup in the system the day before delivery when got notification that it was packed... See more
Company replied
Good price on Jablite and PIR. Full size sheets delivered on 3 pallets which were well wrapped. Driver coped with busy road and used Moffett forklift to position the stack onto my trailer. Kept u... See more
Company replied
Company details
Written by the company
Builders Merchant Direct is your trusted online source for a vast array of construction materials, catering to both professional trade and DIY enthusiasts seeking quality and affordability. Our extensive product range includes everything from specialised insulation solutions for walls, floors, lofts, and roofs, to plasterboard, drylining, and sheet materials. We're proud to offer specialist building boards like Fermacell, alongside a comprehensive selection of building materials such as render, screed, DPMs, and all the necessary accessories. Featuring top brands like Kingspan, Recticel, Celotex, Knauf, Siniat, Bewi, Fermacell, and Rockwool, we ensure that every product we deliver meets the highest standards of thermal, acoustic, moisture, structural, and fire protection. Whether you're in search of PIR Insulation or the versatility of Fermacell boards, our catalogue is carefully chosen to meet your specification needs. As leading building suppliers, Builders Merchant Direct is committed to providing a seamless, hassle-free experience, supported by our expert team and nationwide delivery service. Discover why we're the builders supply online of choice for countless customers, and let us support your project with our wide range of products. For personalised assistance or to explore our offerings, visit us at www.bmdgroup.co.uk, call 03300 55 32 02, or email Sales@bmdgroup.co.uk. Builders Merchant Direct is a proud member of the BMD Group, renowned for exceptional customer service as reflected in our high TrustPilot ratings across all our specialist sites including InsulationUK, The UFH Group, Renders Direct, and Screeds Direct.
Contact info
Unit 2 Power Park, S63 9BL, Rotherham, United Kingdom
- 0330 055 3202
- sales@bmdgroup.co.uk
- bmdgroup.co.uk
4.6
Excellent
168 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Quick delivery service
30 July 2023
Reply from Builders Merchant Direct
Thanks for your 5-star review, Matt.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Reply from Builders Merchant Direct
Thanks for your 5-star review.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
The product I ordered and paid for was…
The product I ordered and paid for was not supplied although I was assured it was available the day I paid for it. Some of the replacement product was in poor condition and took far longer to deliver than I was told.
3 May 2023
Reply from Builders Merchant Direct
Thanks for your review, Michael.
We appreciate your feedback and the time taken to do this review.
on investigating your order, I see we are awaiting photos regarding the condition of these products. I can only apologize for the condition and any inconvenience caused resulting from this.
hopefully, once we get these images we can get this resolved so everyone is happy with the outcome.
and we can hope to see you back again soon!
Excellent service,
Excellent service,
The driver was very helpful.
Highly recommended 5 stars
4 May 2023
Reply from Builders Merchant Direct
Thanks for your 5-star review.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Good price on Jablite and PIR
Good price on Jablite and PIR. Full size sheets delivered on 3 pallets which were well wrapped. Driver coped with busy road and used Moffett forklift to position the stack onto my trailer. Kept up to date with regular e-mail at each stage in the process. Will definitely use again.
20 April 2023
Reply from Builders Merchant Direct
Thanks for your 5-star review, lee.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Reply from Builders Merchant Direct
Thanks for your 5-star review, Artur.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Brilliant service from this company
Brilliant service from this company. The product was as good as from any other top supplier but half the cost. Also I emailed the company on the morning of delivery to see if they could help with delivery time and they responded straight away and gave what turned out to be an exact time of delivery. Driver even waited at my house with delivery as was out on school run. These people are the salt of the earth. Can’t recommend highly enough.
14 April 2023
Reply from Builders Merchant Direct
Thanks for your 5-star review, James.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
products were delivered before time
products were delivered before time, very good service.
31 March 2023
Reply from Builders Merchant Direct
Thanks for your 5-star review, Mark.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Fast delivery and great prices …
Fast delivery and great prices compared to the big 5! Will be bulk ordering constantly to keep our business supplied
25 March 2023
Reply from Builders Merchant Direct
Thanks for your 5-star review, Aaron.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Reply from Builders Merchant Direct
Thanks for your 5-star review.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Reply from Builders Merchant Direct
Thanks for your 5-star review.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Easy to order products
Easy to order products, goods arrived earlier than expected which was good to let me start working with it. Delivery driver was polite and professional when dropping goods off.
14 March 2023
Reply from Builders Merchant Direct
Thanks for your 5-star review, Leo.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Reply from Builders Merchant Direct
Thanks for your 5-star review.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Insulated plasterboard…
I ordered some sheets of insulated plasterboard.
The material was. dispatched quickly and was of great quality and consistency
Delivery was fast and helpful.
3 March 2023
Reply from Builders Merchant Direct
Thanks for your 5-star review, Gareth.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Very good prices
Very good prices, great quality, I would definitely purchase from them again
27 February 2023
Reply from Builders Merchant Direct
Thanks for your 5-star review, Paul.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Reply from Builders Merchant Direct
Thanks for your review, Damon.
We appreciate your feedback and the time taken to do this review.
We are sorry for any inconvenience caused, we pass your comments on to our transport team. so we can improve the systems we have so this doesn't happen again.
We hope to see you back again soon!
Arrived on time
27 February 2023
Reply from Builders Merchant Direct
Thanks for your 5-star review, Ian.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Great place got everything you need and…
Great place got everything you need and nice friendly staff
27 February 2023
Reply from Builders Merchant Direct
Thanks for your review, Jonathan.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon!
Good product
Good product except for a £75 delivery charge and vat nearly doubled the initial cost....oh and no text to confirm arrival date and time,just 3 to 5 working days
10 February 2023
Reply from Builders Merchant Direct
Thanks for your review, Pete.
We appreciate your feedback and the time taken to do this review.
Will pass your comments on to transport/sales team.
We hope to see you back again soon!
Simple ordering process
Simple ordering process, , delivery was on time, delivery driver helped me offload.
17 February 2023
Reply from Builders Merchant Direct
Thanks for your 5-star Review, Spencer.
We appreciate your feedback and the time taken to do this review.
We hope to see you back again soon
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