Luke from Bluestone has been absolutely outstanding. He recently took on a case which had been badly handled by another lender and he bent over backwards to help us get the mortgage offer and the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great experience. They were very quick. We provided everything they asked for the same day they asked for it, and we received our mortgage offer about two week after it was submitted. Being self-emplo... See more
Company replied
My first bluestone application as a broker App to offer in 7 days. Client over the moon. Underwriter who picked up phone to chat over and also called back when I had a question. Excellent service.... See more
Company replied
Bluestone were extremely professional and efficient throughout my mortgage offer. My situation was complex and needed a lot of time and effort but George Griffiths and Zac Bull were amazing! I couldn'... See more
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Company details
Written by the company
Bluestone Mortgages was founded in 2015 and specialises in residential mortgage origination, portfolio servicing and cloud-based technology development in the financial services sector. Working with an extensive network of brokers, Bluestone Mortgages focuses on supporting customers who don’t fit the traditional profile of high street banks.
Contact info
Floor 10, 40 Leadenhall Street, EC3A 2BJ, London, United Kingdom
- bluestonemortgages.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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1st time buyers
As 1st time home buyers we had no idea what it entailed obtaining a mortgage
Our advisor put us in contact with Bluestone mortgages who were excellent at getting us through the mortgage process
Their service was quick and they made the whole process very straight forward
Thank you so much Bluestone
7 October 2025
Reply from Bluestone Mortgages
Hi Victoria, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Very Helpful and understanding
really helpful and understanding took the time to check all details to help me. It is taking a long silence from accepting offer and talking to solicitor case manager
thankyou
4 October 2025
Reply from Bluestone Mortgages
Hi Heather, thank you for giving us a 4* review; we appreciate you taking the time to share your feedback on your experience. This is extremely important to us so we can review and improve our service and processes in the future. Wishing you all the best in your new home.
Many thanks, Bluestone Mortgages
Excellent service!
A pleasure to deal with,very helpful and provided us with exactly what we needed highly recommend.
3 October 2025
Reply from Bluestone Mortgages
Hi Tracy, thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future.Wishing you all the best.
Kind regards, Bluestone Mortgages
Just made so easy thnks
5 October 2025
Reply from Bluestone Mortgages
Thank you for giving us a 5* review Paul! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
The underwriters are responsive and…
The underwriters are responsive and help to get the case to offer
2 October 2025
Reply from Bluestone Mortgages
Hi Umar, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and the service. We look forward to working with you again soon.
Many thanks, Bluestone Mortgages
Excellent service x
4 October 2025
Reply from Bluestone Mortgages
Hi Zoe, thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best.
Many thanks, Bluestone Mortgages
Bluestone considered my case as a…
Bluestone considered my case as a single applicant even though I am married.
3 October 2025
Reply from Bluestone Mortgages
Hi Benjamin, thank you for taking the time to leave a review! We appreciate your positive feedback. Wishing you all the best.
Many thanks, Bluestone Mortgages
Great company
Gave me the opportunity to get a mortgage in my own name when others wouldn’t. Thank you !
28 September 2025
Reply from Bluestone Mortgages
Hi KL,
Thank you for your fantastic 5* review! We're so pleased that we were able to help you achieve your home ownership goals. Wishing you all the best.
Many thanks, Bluestone Mortgages
Bluestone is the best lender
My experience with bluestone is very good they give me a good offer I’m so happy
30 September 2025
Reply from Bluestone Mortgages
Hi Aziza, thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best.
Many thanks, Bluestone Mortgages
All the underwriting and SLA's
All the underwriting and SLA's, constantly being put tho the back of the que. By the time the offer came out, the client had another offer with a different advisor so I lost the case.
2 October 2025
Reply from Bluestone Mortgages
Hi Jorden,
Thank you for your feedback, and we’re sorry that you haven't been satisfied with your experience with Bluestone Mortgages. As a specialist lender, we review each case individually, which may sometimes require us to request additional details and take a little longer. We always aim to keep this to a minimum.
If you’d like us to review your application further, please get in touch at complaints@bluestonemortgages.co.uk
Many thanks, Bluestone Mortgages
Bluestone Mortgages are a very quick, decisive mortgage lender
Bluestone Mortgages have been very quick in processing our application for our first time home. We will definitely be recommending Bluestone to other people. We really appreciate their help and support in providing us with the opportunity of buying our first home, despite the challenges we have faced with regard to our credit rating etc
29 September 2025
Reply from Bluestone Mortgages
Hi Stephen, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best.
Many thanks, Bluestone Mortgages
Reply from Bluestone Mortgages
Hi Sher, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Bluestone mortgage
Bluestone mortgage staff has been great by keeping us up to date on our mortgage application and helpful if we get stuck with anything
28 September 2025
Reply from Bluestone Mortgages
Hi Eileen, thank you for your fantastic 5* review! We greatly appreciate your recognition of our commitment to exceptional service.
Reply from Bluestone Mortgages
Hi David, thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best.
Many thanks, Bluestone Mortgages.
Reply from Bluestone Mortgages
Hi Mr O'Keefee, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
You’ve made what we thought was…
You’ve made what we thought was impossible happen thank you so much we are proud home owners !
28 September 2025
Reply from Bluestone Mortgages
Hi Lisa, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best.
Many thanks, Bluestone Mortgages
Very professiona
19 September 2025
Reply from Bluestone Mortgages
Hi Phil, thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best.
Many thanks, Bluestone Mortgages.
Highly Recommend – Supportive from Start to Finish
My broker recommended Bluestone Mortgages and I’m so glad they did. I didn’t have the best history from over 5 years ago, but I’ve always paid my bills and just needed a lender willing to look past that. Bluestone did exactly that and helped me achieve what I’d been working towards.
I’m very happy with the outcome and grateful for the support. Highly recommended.
30 September 2025
Unprompted review
Reply from Bluestone Mortgages
Hi Sean, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best.
Many thanks, Bluestone Mortgages
Just had my mortgage offer
Just had my mortgage offer, you have made the process straightforward and made my dreams of owning again on my own come true….Thank you 😀
30 September 2025
Reply from Bluestone Mortgages
Hi Jane, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best.
Many thanks, Bluestone Mortgages
truly well recommended!
⭐️⭐️⭐️⭐️⭐️
“Bluestone is a fantastic mortgage lender. Even with a limited credit score, they go the extra mile to help you achieve your goal of becoming a homeowner. The service was excellent from start to finish – truly well recommended!”
26 September 2025
Reply from Bluestone Mortgages
Hi Mayuran, thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best.
Kind regards, Bluestone Mortgages
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