Bluestar AMG Reviews 

276
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The video chat and discussion was a nice introduction and platform to be introduced to Thomas. The business proposal was presented clearly and easier for myself to understand. The transactions too... See more

Company replied

Rated 5 out of 5 stars

Still early days but so far received an efficient and friendly service. Tom Mead always had the time to answer any of the questions I had and offer suggestions. He promptly got in touch with any updat... See more

Company replied

Rated 5 out of 5 stars

My experience with Ian Bell was extremely positive! He has been patient with me and thorough with aspects of my journey! He has always been contactable and went out of his was on many occasions to gi... See more

Company replied

Rated 5 out of 5 stars

I would like to provide some positive feedback for Morgan's support setting up my investment strategy/portfolio and dashboard. He made the process very safe and structured and I feel really taken care... See more

Company replied

Company details

  1. Financial Planner
  2. Financial Consultant

Written by the company

Bluestar AMG is a British-owned financial planning and wealth management company committed to offering financial planning for expats in Asia and other international regions. We focus on assisting expats in managing and growing their wealth and protecting their assets through appropriate financial planning solutions. With our company, we have been in business for more than 15 years and have become a go-to partner for international clients, providing independent and unrestricted access to leading investment houses, insurance companies, and financial planning product providers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

276 reviews

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4.8

All reviews

(276)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jon very helpful and the team seem very…

Jon very helpful and the team seem very efficient, very early in process but all positive thus far.

25 February 2022
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Reply from Bluestar AMG

Dear Donald, Thank you for your kind review and we are very happy to have you on board as a client. We look forward to working with you for many years to come.

Rated 5 out of 5 stars

Ian Bell, Financial advice, Shanghai

known Ian Bell, from the Shanghai office, for nearly 20 years. He is honest, open and easy to deal with. For someone like myself, who is not money minded, Ian provides clear information and helpful advice that has proved valuable over the years. I would recommend Ian to anyone in Shanghai looking for financial advice and support. I left 9 years ago but still use Ian because he is so good at what he does.

18 February 2022
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Reply from Bluestar AMG

Dear James, Thank you for your kind review and recommendation. We want all our clients to experience the same level of professional service and are very happy to hear this is being achieved.

Rated 5 out of 5 stars

Very helpful and efficient.

Very helpful and efficient.
Highly recommended.
Keep up the good work guys.

18 February 2022
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Reply from Bluestar AMG

Dear Andy, Thank you for your kind review and recommendation.

Rated 5 out of 5 stars

Working with Blue Star and James has…

Working with Blue Star and James has been an incredibly valuable experience. They have a high service level, expertise and competence, and offer many options for you to create a strong short and long term financial plan. I also noticed that in no way are they aggressive in pushing products, they are focused on your goals and providing you with solutions to evaluate together. I highly recommend Blue Star.

10 February 2022
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Reply from Bluestar AMG

Dear Derek, Thank you for your kind review and recommendation. We want all our clients to experience the same level of professional service and are very happy to hear this is being achieved.

Rated 4 out of 5 stars

Had an issue with the main payment…

Had an issue with the main payment method.
Representative (broker agent) is quite fast to react though.
A hotline and responses to the email clients send directly on the contact email listed on the website would help.
The platform functionalities are lacking a little too.

30 January 2022
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Reply from Bluestar AMG

Dear Philippe, Thank you for your kind review and for the feedback. We are always striving to improve our service and communications, so we sincerely appreciate your insight because it helps us to improve, and build a better customer experience.

Our website does list all the contact numbers for each office as well as our customer service email address, which is monitored on a daily basis. In addition, your appointed adviser is available via mobile phone, WhatsApp or email.

If you could let us know which functionalities you feel are lacking on the platform, we will be happy to pass this onto our IT department as suggestions for future improvements.

Rated 4 out of 5 stars

John is really helpful and…

John is really helpful and knowledgebale, i enjoy chatting with him even though i dont much enjoy the subject of financial planning

25 January 2022
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Reply from Bluestar AMG

Dear Colin, Thank you for your kind review.

Rated 5 out of 5 stars

impressive performance of bluestar AMG shanghai

hello,
i am very impressed with blustar AMG's service; the best i have ever received from a financial adviser.
the shanghai office, and in particular Ian Bell, have been excellent. Ian's expertise, patience and diligence have been most helpful and reassuring. i opened my ardan account with blustar AMG due to my confidence in him

many thanks
peter

24 January 2022
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Reply from Bluestar AMG

Dear Peter, Thank you for your kind review. We want all our clients to experience the same level of professional service and are very happy to hear this is being achieved.

Rated 5 out of 5 stars

Bluestar AMG Shanghai / Ian Bell

I am working with Ian Bell in Shanghai. I find him to be knowledgeable, attentive and proactive in his management of my investments. We hold regular reviews to understand the markets, adjust portfolios and ensure they continue to meet my family needs. This is incredibly helpful as I need to know I have someone I can trust looking after my investments, as this is not something I generally spend much time on.

24 January 2022
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Reply from Bluestar AMG

Dear Gordan, Thank you for your kind review. We want all our clients to experience the same level of professional service and are very happy to hear this is being achieved.

Rated 5 out of 5 stars

Recommended

David has been my financial advisor for a number of years now and I have confidence that he understands my personal investor profile/risk appetite and investment objectives and is quick to respond to any communications. Last year he managed my transfer from a previous company to Bluestar, with whom my experience so far has been very positive.

23 January 2022
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Reply from Bluestar AMG

Dear Malcolm, Thank you for your kind review and recommendation. We look forward to working with you for many years to come.

Rated 5 out of 5 stars

Highly recommend!

Ray from Bluestar AMG has been continuously helpful, professional and supportive with all my requests and questions! I feel that he understands what I am looking for with my investments, and I trust his experience and expertise.
I can highly recommend Ray and Bluestar AMG to anyone looking for a trustworthy, reliable financial advisor!

21 January 2022
Unprompted review
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Reply from Bluestar AMG

Dear Tytti, Thank you for your kind review and recommendation. Our aim is to give the very best financial advice so it’s great to see that this is being achieved and that you found our service so helpful.

Rated 5 out of 5 stars

i have a good experience with Blue star…

i have a good experience with Blue star ,my financial is great and i am satisfy with their services and product。
recommand to friends

21 January 2022
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Reply from Bluestar AMG

Dear Ikhelif, Thank you for your kind review and recommendation.

Rated 4 out of 5 stars

Early days but so far faultless…

Early days but so far faultless sefvice.
I have been advised by David Biggam for several years now and his service has been impeccable. He has only recently joined Bluestar so it is a little early to write a full review of their performance but so far it has been faultless.

21 January 2022
Unprompted review
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Reply from Bluestar AMG

Dear Richard, Thank you for your kind review. We look forward to working with you in the years ahead.

Rated 5 out of 5 stars

Reliable service

Excellent! Always solve the issue in very short time.

20 January 2022
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Reply from Bluestar AMG

Dear Shi Boon, Thank you for your kind review. We want all our clients to experience the same level of professional service and are very happy to hear this is being achieved.

Rated 5 out of 5 stars

Superb

I’ve always found my Adviser at Bluestar to be helpful over the 5 years I’ve dealt with him, provides an overall decent service in a plain speaking manner.

19 January 2022
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Reply from Bluestar AMG

Dear Mattheus, Thank you for your kind review and we look forward to working with you for many years to come.

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