The video chat and discussion was a nice introduction and platform to be introduced to Thomas. The business proposal was presented clearly and easier for myself to understand. The transactions too... See more
Company replied
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The video chat and discussion was a nice introduction and platform to be introduced to Thomas. The business proposal was presented clearly and easier for myself to understand. The transactions too... See more
Company replied
Still early days but so far received an efficient and friendly service. Tom Mead always had the time to answer any of the questions I had and offer suggestions. He promptly got in touch with any updat... See more
Company replied
My experience with Ian Bell was extremely positive! He has been patient with me and thorough with aspects of my journey! He has always been contactable and went out of his was on many occasions to gi... See more
Company replied
I would like to provide some positive feedback for Morgan's support setting up my investment strategy/portfolio and dashboard. He made the process very safe and structured and I feel really taken care... See more
Company replied
Bluestar AMG is a British-owned financial planning and wealth management company committed to offering financial planning for expats in Asia and other international regions. We focus on assisting expats in managing and growing their wealth and protecting their assets through appropriate financial planning solutions. With our company, we have been in business for more than 15 years and have become a go-to partner for international clients, providing independent and unrestricted access to leading investment houses, insurance companies, and financial planning product providers.
Unit 30-17, Menara Q Sentral, Jalan Stesen Sentral 2, KL Sentral, 50470, KUALA LUMPUR, Malaysia
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Positive experience, specifically with Andrew Craik, who's been a pleasure to work with. Clear, precise advice.

Reply from Bluestar AMG
From the outset, my experience with Blue Star has been excellent. After speaking with several international financial advisers, Jon stood out for his knowledge, professionalism and willingness to explain everything clearly, without any pressure.
What impressed me most was the amount of time he invested in understanding our circumstances before making any recommendations. He was patient, responsive and happy to answer our many questions, explaining the reasoning behind his advice in a clear and straightforward way. I particularly appreciated that he actively encouraged me to carry out my own due diligence and compare Blue Star with other advisers before making a decision. That gave me confidence that the focus was on helping us make the right choice, rather than simply trying to secure our business.
I also appreciated the transparency around fees. Everything was explained clearly, with no hidden charges or complicated fee structures, and the recommendations felt well thought through rather than simply trying to sell a product.
Communication has been prompt and professional throughout, and we've always felt comfortable getting in touch whenever we needed clarification. It's refreshing to deal with someone who genuinely takes the time to ensure you understand your options before making any decisions.
Based on our experience so far, I would have no hesitation in recommending Blue Star and Jon to anyone looking for honest, knowledgeable and client-focused financial advice.

Reply from Bluestar AMG
The video chat and discussion was a nice introduction and platform to be introduced to Thomas.
The business proposal was presented clearly and easier for myself to understand.
The transactions took a little bit of time, but they did eventually go through with time.

Reply from Bluestar AMG
Always provide up to date, concise and personalised advice and service on future planning.

Reply from Bluestar AMG
Really appreciate the guidance provided.
Made investing seem simple and easy for a first-timer like me.

Reply from Bluestar AMG
Good instructions. No problems setting up account. Only took a couple of minutes to do and system seems easy to use. So overall very satisfied.

Reply from Bluestar AMG
I had a really excellent experience with BlueStar AMG, particularly Tom Mead. He was warm and welcoming and made sure I understood all elements of the process. I look forward to continuing this working partnership. Thank you!

Reply from Bluestar AMG
Dealing with Thomas was a throughly pleasant experience. He kept us well informed of our progress through a rather complicated process, and explained our options clearly. He was pleasant and engaging throughout, and gave us confidence in the process.

Reply from Bluestar AMG
Still early days but so far received an efficient and friendly service. Tom Mead always had the time to answer any of the questions I had and offer suggestions. He promptly got in touch with any updates regarding my account. There was an initial security query with some identification details when setting up my account. While this needed a little extra time, it was reassuring to see that the necessary steps were being taken with this sort of situation. Looking forward to this continuing as I continue with my investment.

Reply from Bluestar AMG
My experience with Tom was excellent! He was very personable and professional, and took his time explaining concepts to me to make sure I understand. He was very genuine, not pushy whatsoever, and knowledgeable. I welcome the opportunity to work with Tom further in the future and would recommend his services!

Reply from Bluestar AMG
It was very efficient and very helpful. Clear indication. Quick response

Reply from Bluestar AMG
Mark was Informative and professional in guiding us through financial options with an amazing response rate even when he was on holiday with his family :-)

Reply from Bluestar AMG
I’ve been working with Ray from Bluestar AMG for the past four years, and he has provided both clarity and a sense of security with my finances while I’ve been living abroad. He is consistently communicative, responding promptly to meeting requests and questions. Ray is also genuinely knowledgeable and well connected within the Beijing community, which is a great benefit to anyone working with him, as he can often connect clients with helpful resources or provide guidance on a wide range of topics.
Beyond his professionalism, Ray is genuinely enjoyable to be around and has a way of making people feel at ease—he’s incredibly personable.

Reply from Bluestar AMG
Jon from Bluestar was attentive and very detailed in his planning and also patient during the entire process.

Reply from Bluestar AMG

Reply from Bluestar AMG
Easy interface, and trusted service. I feel safe with bluestar AMG.

Reply from Bluestar AMG
My advisor Tom Mead was very helpful and knowledgable when talking me through my options and answering my questions, explaining in a straightforward way to someone like myself who is not an expert in this field.
He was very available to help whenever I sent a message or requested a call or meet and the whole process of getting set up was very smooth.
The solution provided appears to very favourable at this point in time.

Reply from Bluestar AMG
Easy to update the access password, though it took few weeks to activate my account.

Reply from Bluestar AMG
Excellent service and communication!
Very happy with the smooth process so far. Everything has been clearly communicated and all of my questions have been expertly answered and more!

Reply from Bluestar AMG
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