Excellent service from start to finish. We used their storage container at Treforest while we were moving, and found them to be reliable, friendly, and professional throughout. We have also had our ca... See more
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Formerly Cardiff Self Storage, we have been operating from our flagship Wentloog site since 1988. We offer smart and affordable storage. Our site offers 24/7 365 security controlled access including patrol dogs and hi-tech CCTV. Great value storage units, caravan & motorhome storage, car storage (both domestic and fleet), HGV storage, compound space, whatever your storage requirements we can help. We hold the UK Container Operator site of the year award 2023 and are proud to be the first site in Wales to achieve a Platinum award, the highest possible accreditation from CaSSOA.
Wentloog Avenue, CF3 2ER, Cardiff, United Kingdom
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Very helpful easy to book a cabin location fab easy to access and I received a phone call the following day after booking asking was all ok if I needed anything just to ring the office cabins are very nice and the site is well looked after would definitely recommend if anyone is looking for a cabin

Reply from blue self storage

Reply from blue self storage
Really helpful staff change my unit within second due to not being able to access the one I was allocated but was resolved in seconds!👌

Reply from blue self storage
Bernadette and the team are super helpful. The storage area is safe and secure with caravan washing facilities on site too. Recommend this storage facility highly.

Reply from blue self storage
I have Motorhome storage which is excellent. But needed self storage for house move, booked online on a Saturday drive to storage in the afternoon, was given container number and lock, all super efficient. Highly recommend blue self storage.
Thank you

Reply from blue self storage
The team at Blue Self Storage were a great help for "An Emergency Storage Solution", they managed my situation perfectly and Bernadette saw to all my needs. Top job!

Reply from blue self storage
Quick set up, easy access to sites. No issues staff are friendly and accommodating, would recommend. Whole processes has been very easy.

Reply from blue self storage
Courtney was very helpful with a walkthrough on the phone as ours is a remote facility and explained everything clearly. Everyone involved with getting me started were very helpful. Excellent customer service.

Reply from blue self storage
Easy to use website, very clear about costs and charges. Booking online was fast and easy. Great prices and in person follow up call the next day from the branch. Highly recommended

Reply from blue self storage

Reply from blue self storage
Communication with the company is always a pleasure, very happy with the service they provide, 5 * customer services

Reply from blue self storage
My request was dealt with quickly and promptly with a very friendly response by Sharon

Reply from blue self storage
Courtney had a lovely manner on the call. She was very professional, efficient and knowledgeable.
She was empathetic to my stressful day trying to organise bringing our caravan back to storage for a service and advised me of the protocol which I was not previously aware of. She also advised that we could take advantage of the Blue Storage Facebook Page to advertise our caravan after deciding to sell it as we do not use it enough due to busy schedules . This was reassuring as we were disconcerted with wondering how we would go about marketing it for sale. Thank you Courtney for your help today

Reply from blue self storage
Hi dealt with Bernie in changing my entrance and leaving card details with the new private reg of my Motorhome which is on site at wentlog
Bernie was very professional and helpful in sorting this for me
Thank you

Reply from blue self storage
Great comms and easy booking system.

Reply from blue self storage
Needed to change vehicle over in storage staff are very helpful and quick to respond. Very happy with the services we receive. Can highly recommend.

Reply from blue self storage

Reply from blue self storage
It was easy to go and have a look and discuss everything with staff and then book online. Very streamlined and friendly. Their security set-up looked impressive, too.

Reply from blue self storage
This service is very professional simple to understand and use So personally I am very happy overall

Reply from blue self storage
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