Excellent service from start to finish. We used their storage container at Treforest while we were moving, and found them to be reliable, friendly, and professional throughout. We have also had our ca... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ideal place to store our caravan over the last 4 years. The site is very very secure, regular feedback on FB. Easy to use the cleaning station, free air and water and waste water disposal. Ov... See more
Company replied
Cardiff Blue storage is an excellent facility. We feel very reassured that our caravan is safe there with the CCTV and controlled entry/exit with on site security staff. The office staff are very ple... See more
Company replied
We have stored a caravan here for over 10 years and would not go anywhere else. You 24/7 access 365 days of the year and there are also excellent washing facilities. Security is top notch and everyone... See more
Company replied
Company details
Written by the company
Formerly Cardiff Self Storage, we have been operating from our flagship Wentloog site since 1988. We offer smart and affordable storage. Our site offers 24/7 365 security controlled access including patrol dogs and hi-tech CCTV. Great value storage units, caravan & motorhome storage, car storage (both domestic and fleet), HGV storage, compound space, whatever your storage requirements we can help. We hold the UK Container Operator site of the year award 2023 and are proud to be the first site in Wales to achieve a Platinum award, the highest possible accreditation from CaSSOA.
Contact info
Wentloog Avenue, CF3 2ER, Cardiff, United Kingdom
- 029 20 361 361
- info@blueselfstorage.co.uk
- blueselfstorage.co.uk
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Another great customer service…
Another great customer service experience bringing our motorhome back to storage after the winter. Bernie was extremely helpful and pleasant. Looking forward to another summer of camping!
10 April 2026
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. So pleased that you have come back for another summer!! Reagrds, Sharon
Excellent service from very polite and…
Excellent service from very polite and competent staff
9 April 2026
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. We are always happy to help! Regards, Sharon
So easy to book online and arrived at…
So easy to book online and arrived at the storage to gain entrance without any issues
8 April 2026
Unprompted review
Reply from blue self storage
thank you for your review, we aim to provide smooth and easy access for all our customers
Very easy and convenient
Very easy and convenient. Bernadette was lovely. I would recommend it. Thanks
7 April 2026
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. We try to make things as simple as possible. Kind Regards, Sharon
Always a pleasure to rent a unit from…
Always a pleasure to rent a unit from these especially dealing with Courtney Hart who is very professional. We will be back.
31 March 2026
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. So good to meet you this morning organising the unit transfer. Courtney is fab!! Regards, Sharon
Easy to arrange excellent customer…
Easy to arrange excellent customer service peace of mind knowing that our camper in safe hands.
26 March 2026
Reply from blue self storage
Thank you for the 5* review Bernard. Don't forget we have a platinum CaSSOA Award so you will get more of a discount on your insurance for storing on site with us. Regards, Sharon
Pleasant atmosphere
Great
Smooth transaction
No waiting around
Attended to straight away
1 April 2026
Unprompted review
Reply from blue self storage
Thank you for your great feedback. We're really pleased to hear that everything went smoothly and that you were attended to straight away. Providing a quick and hassle-free experience is exactly what we aim for.
We really appreciate you taking the time to share your thoughts, and we hope to assist you again in the future.
Helpful and friendly staff sorted out a…
Helpful and friendly staff sorted out a new plot for our new campervan.
31 March 2026
Reply from blue self storage
thank you for review, glad the team could help
Courtney was very clear and helpful and…
Courtney was very clear and helpful and explained everything
26 March 2026
Unprompted review
Reply from blue self storage
Thank you for the 5*review, pleased that Courtney was helpful.
Many thanks
Alex
Totally secure and professional environment
Very professionally run and secure. Totally safe. Sharon Shillabeer was very helpful.
16 March 2026
Unprompted review
Reply from blue self storage
sharon is a valued memebr of staff, glad we could help provide a storage solution for yourself
Courtney
Courtney, an example of customer service, is what all companies should aspire to.
27 March 2026
Unprompted review
Reply from blue self storage
thank you Mr Haskins for such a lovely review, we aim to proide the best experience possible for our customers
Reply from blue self storage
thank you for taking the time to leave a review
its much appreicated
First visit to the Wentloog Blue storage site
First visit to the Wentloog storage site this week and we were very impressed. From the site security, welcoming reception, excellent wash/cleaning area and organised pitch allocation - everything has been well thought out, organised and professional. We particularly wanted to mention Bernie who has been extremely helpful, friendly and patient with us through the initial booking and arrival process. Nothing seemed to be too much trouble for her as she walked us through the documentation and then tour of the site. Thanks Bernie, much appreciated!
24 March 2026
Unprompted review
Reply from blue self storage
thank you so mcuh for such a lovely review we pride ourselves on reasurring customers that thier items are safe on site, our secuirty is top notch :). bernie is a very valued memeber of staff and is an asset to our team
Secure, Clean and Amazing Value
From start to finish, Sharon and the team at Blue Self Storage have been absolutely brilliant.
We were originally looking at a competitor to store our household belongings whilst our home was to be renovated - but the units were tired, dirty and frankly, not worth the high monthly fee.
We were recommended BBS from our removals company, and after a quick viewing and a chat with Sharon about pricing, security and other important things - we were sold and knew it was the right place for us.
We’d wholeheartedly recommend them to anyone who needs clean, secure and great value storage for anything. Thank you!
27 March 2026
Unprompted review
Reply from blue self storage
thank you so mcuh for your lovely review, we always aim to provide the best possible customer service and reasure our customers your items are safely stored here at blue self storage
I have not yet actually used them.but…
I have not yet actually used them but the telephone call with the very helpful customer service advisor went above and beyond to get me the most appropriate plan going forward. Her expertise and knowledge I now can refer to when my final decision will be made on size, timescale etc
26 March 2026
Unprompted review
Reply from blue self storage
we are glad to hear you found our team helpful we aim to give every customer the best experience possible and to hear that you found our team knoweldgable and helpful shows this, we hope we can help you if you do need storage
Very helpful staff
26 March 2026
Unprompted review
Reply from blue self storage
thank you we are glad you found the team helpful and hope you a positive experience storing with us at blue self storage
I dealt with Bernie and Emma over the…
I dealt with Bernie and Emma over the last 7 days or so in regards to booking self storage. They’ve answered all my queries and have been extremely helpful in getting storage organised for me ready for moving home. Would recommend blue self storage again!
25 March 2026
Unprompted review
Reply from blue self storage
thank you for such a lovely review glad to hear it was smooth and the best of luck moving home
Communication channel was great
Communication channel was great, the Bridgend site and container was immaculate
24 March 2026
Reply from blue self storage
thank you for your lovely review we aim to provide a positive customer experience
Excellent service - 5 *'s
Excellent service from blue self storage in arranging storage of a caravan. They were very accommodating, the sign up process was quick and simple, and it's a very secure site providing me with confidence the caravan will be safe and secure. Special thanks to Bernadette who was excellent throughout! Thanks, Gareth
25 March 2026
Unprompted review
Reply from blue self storage
thank you for your lovely review, we hope you enjoy storing your caravan at blue self storage
Excellent customer service
24 March 2026
Unprompted review
Reply from blue self storage
thank you for your response :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.