In a word, Paul. He was warm, friendly, honest, helpful, obliging, knowledgeable, efficient and he could probably sell sand to the Arabs-with a smile. I actually get very stressed out doing this kin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
DINA.... my guardian angel literally!!! Nothing was too much trouble, even after changing my mind ALOT & dates... Dina was never phased, so patient. I really can not thank you enough for makin... See more
Company replied
Can only say nothing but good things about booking with Blue lotus vacations everything was made very easy. I had a lovely agent Oneli who was really helpful and patient with me putting me at ease wh... See more
Company replied
Roy was very helpful and explained all the options available. I was able to book my holiday with confidence. He answered any queries I had professionally and kept me fully informed formed of progress... See more
Company replied
Company details
- Travel Agency
- also in
- Airline Ticket Agency
- Cruise Travel Agency
- Flights Search Site
- Holiday Accommodation Service
- Sightseeing Tour Agency
Written by the company
Founded on the base of eccentric travelers. Discover insider guides to airlines and hotels around the world and book memorable experiences and handpicked hotels in the coolest neighborhoods. Explore, make a plan and book at blue lotus vacations.
Contact info
The village centre 102 - 110 Unit 12, SL1 1HL, Slough , United Kingdom
- 0203 026 9529
- info@blvs.uk
- bluelotusvacations.uk
4.9
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Booking process easy and thorough
Roy was very helpful and explained all the options available. I was able to book my holiday with confidence. He answered any queries I had professionally and kept me fully informed formed of progress of my booking which made everything so much easier. Brilliant service. Can’t wait for my holiday!
27 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi there,
Thank you so much for your lovely review! We're delighted to hear that Roy provided such helpful and professional service throughout your booking experience. It's wonderful to know that his guidance, clear communication and regular updates made the process easier and gave you confidence in your holiday plans. We'll be sure to pass on your kind words to him.
Thank you for choosing Blue Lotus Vacations UK. We hope you have a fantastic holiday!
Oneli made the whole process very easy
Oneli made the whole process very easy. Answers all my questions. Included all the day trips into a great price for our trip to Iceland in December. Excellent service.
22 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Kerry,
Thank you so much for your lovely review! We're delighted to hear that Oneli made the booking process smooth and easy, answering all your questions and helping you arrange a wonderful Iceland trip with all your day trips included at a great price. We'll be sure to pass along your kind words to her. Thank you for choosing Blue Lotus Vacations UK, and we hope you have an amazing time exploring Iceland this December!
Great experience with Anne
I have just booked a weekend for my dad’s 60th birthday to Iceland as a surprise. Anne was so helpful and patient! She answered any questions I had and gave me every bit of information I would need. This is my first time booking with Blue Lotus and she made me feel confident in the process.
25 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Kealey,
Thank you so much for your lovely review! We’re delighted to hear that Anne made your first booking experience with Blue Lotus Vacations UK such a positive one. It’s wonderful to know that her patience and helpfulness gave you confidence throughout the process. We’ll be sure to pass on your kind words to her.
What a lovely surprise for your dad’s 60th birthday! We hope you both have an unforgettable weekend in Iceland and look forward to helping you plan more memorable holidays in the future.
Highly recommend
Highly recommend!
Oneli was amazing and got a holiday booked with everything we asked for immediately , thankyou oneli
25 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Alisha,
Thank you so much for your lovely review. We’re delighted to hear that Oneli was able to arrange your holiday quickly and include everything you were looking for. We’ll be sure to pass your kind words on to her.
Thank you for recommending our travel agency and for choosing Blue Lotus Vacations UK. We hope you have an amazing holiday!
Couldn’t have asked for anyone better…
Couldn’t have asked for anyone better to deal with than oneli. Any questions were answered and nothing was complicated. Would definitely recommened
25 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Sid,
Thank you for your lovely review. We’re delighted to hear that Oneli made everything simple and straightforward for you and was always there to answer your questions. We really appreciate your recommendation and are glad you had such a positive experience with our travel agency.
We ve just booked a holiday to Japan…
We ve just booked a holiday to Japan next year and Zac has been so helpful - went out of his way to book the best trip for us - no question went unanswered / very good to deal with. Looking forward to it now!
24 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Yvonne,
Thank you so much for your lovely review. We’re delighted to hear that Zac has been so helpful in arranging your Japan holiday and went the extra mile to put together the best trip for you. It’s great to know that he was always available to answer your questions and made the booking process such a positive experience.
Thank you for choosing our travel agency, Blue Lotus Vacations UK. We hope you have an incredible time in Japan next year!
We booked our trip with Anne who was…
We booked our trip with Anne who was recommended to us by family . Anne was really helpful , talked us through everything and got us the best deal and said she has arranged something special for our daughter’s 3rd birthday while we are there. We are all really looking forward to our trip.
16 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Gemma,
Thank you so much for your lovely review! We’re delighted to hear that Anne has been so helpful in planning your family holiday and finding you a great deal. It’s wonderful to know that she has made the experience even more special with a surprise for your daughter’s 3rd birthday. We’ll be sure to pass your kind words on to her.
Thank you for choosing Blue Lotus Vacations UK. We hope you and your family have an amazing holiday filled with wonderful memories!
Big birthday holiday planning
Shaun has been amazing in helping me plan a holiday for my big birthday next year.. Nothing has been too much trouble for him and believe me I have asked many questions and had lots of requests. I would definitely recommend and use for my next holiday
Thank you so much
23 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Samantha,
Thank you so much for your lovely review! We’re delighted to hear that Shaun has been so helpful in planning your special birthday holiday. It’s wonderful to know that he has been attentive to all your questions and requests, ensuring everything is just right for your celebration. We’ll be sure to pass on your kind words to him.
Thank you for choosing Blue Lotus Vacations UK and for recommending our travel agency. We hope you have an unforgettable birthday holiday and look forward to helping you plan many more adventures in the future!
PAUL-a font of knowledge!
In a word, Paul. He was warm, friendly, honest, helpful, obliging, knowledgeable, efficient and he could probably sell sand to the Arabs-with a smile. I actually get very stressed out doing this kind holiday booking process but this experience was a breeze with Paul at the helm. He's a valuable asset to your company as I'm sure you're only too aware. If I were in charge, I'd give him a pay rise and let him train the newbies. Mary de Wal
23 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Mary,
Thank you so much for your wonderful review! We’re delighted to hear that Paul made your holiday booking experience such a breeze. It’s lovely to know that his friendly approach, knowledge and efficiency helped take the stress out of planning your trip. He truly is a valued member of the Blue Lotus Vacations UK team, and we’ll be sure to pass on your kind words and pay rise suggestion! We really appreciate your feedback and look forward to helping you plan more memorable holidays in the future.
Alex was very very helpful for us to…
Alex was very very helpful for us to book our last minute holiday to Disneyland paris 8 days in advance!!! I had so many requests and needs which he totally understood. Being on whats app made my life so much easier and got it done whilst being with my two young kids! Highly recommend him and I would like to add this is the first time I have used a travel agent. I normally book myself but first time in my life I thought now is the help to get help to put this together!
20 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Gita,
Thank you so much for your lovely review! We're delighted to hear that Alex made planning your last-minute Disneyland Paris holiday such a smooth and enjoyable experience. It's wonderful to know that he was able to accommodate your requests and make the booking process easier, especially while you were busy with your little ones.
We're particularly pleased that your first experience using a travel agency was such a positive one. Thank you for choosing Blue Lotus Vacations UK and for your kind recommendation. We hope you and your family have a magical time at Disneyland Paris!
Shaun was so helpful
Shaun was so helpful. We could not make up our mind on dates and he went out of his way to do three quotes. We were very pleased that the holiday was so much cheaper than other holidays at the same time.
The booking process was seamless.
16 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Ann,
Thank you so much for your lovely review! We’re delighted to hear that Shaun was so helpful and patient in finding the right holiday for you. It’s wonderful to know that you were pleased with the price and found the booking process seamless. We’ll be sure to pass your kind words on to Shaun.
Thank you for choosing Blue Lotus Vacations UK. We hope you have a fantastic holiday and look forward to helping you plan many more in the future!
Thailand Vietnam Cambodia trip
I’ve been dealing with Shaun putting together a trip encompassing Thailand, Vietnam and Cambodia. He has been both patient and very responsive with the minutiae. I couldn’t be happier with the arrangements we came to and importantly the price we landed on. Will definitely utilise this company again.
1 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Mike,
Thank you so much for your lovely review! We're delighted to hear that Shaun has been patient and responsive throughout the planning of your Thailand, Vietnam and Cambodia trip. It's wonderful to know that you're happy with both the arrangements and the price. We'll be sure to pass your kind words on to Shaun.
Thank you for choosing Blue Lotus Vacations UK. We hope you have an amazing holiday and look forward to helping you plan many more adventures in the future!
DINA... the booking angel
DINA.... my guardian angel literally!!!
Nothing was too much trouble, even after changing my mind ALOT & dates... Dina was never phased, so patient.
I really can not thank you enough for making this trip possible, after looking at Disney with different travel companies, i'd almost given up, so overwhelmed.
You we're a breath of fresh air!!.
Now im taking my little girl to Disney Land, thanks to you, never thought possible.
Flights, parking, private transfers, hotel, park tickets, luggage, you sorted every detail
Thank you from the bottom of my heart ♡
22 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Nicola,
Thank you so much for your heartfelt review! We’re absolutely delighted to hear that Dina made your Disneyland dream a reality. It’s wonderful to know that her patience, dedication and attention to detail helped make the entire booking process so much easier for you.
We’ll be sure to pass on your lovely words to Dina, who will be thrilled to know how much her support meant to you. Thank you for choosing Blue Lotus Vacations UK to arrange such a special trip for you and your little girl. We hope you both have a magical time at Disneyland and create memories to cherish forever!
Booking with BLV.
I've recently booked with BLV.
I have been very well assisted by Akeshi who made the entire booking procress easy and pleasant.
Nothing was too much trouble for her answering all my enquires so nicely and patiently. Thank so you for your help, Akisha.
22 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Laura,
Thank you so much for your lovely review! We’re delighted to hear that Akeshi made your booking experience smooth and enjoyable. It’s wonderful to know that her patience, helpfulness and attention to your enquiries made such a positive difference. We’ll be sure to pass your kind words on to her.
Thank you for choosing Blue Lotus Vacations UK. We hope you have a fantastic holiday and look forward to assisting you with your future travel plans!
Shaun was brilliant I had a lot of…
Shaun was brilliant I had a lot of questions he answered everything I asked and changed things around to suit what we wanted. He was very patient and professional. He had knowledge about Borneo and made some suggestions that helped with our decisions. The price was also very good.
The booking process was also easy
22 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Wendy,
Thank you so much for your lovely review! We’re delighted to hear that Shaun was patient, professional and helpful throughout your booking experience. It’s wonderful to know that his knowledge of Borneo and thoughtful suggestions helped you plan a holiday that suited your preferences. We’re also glad you found the booking process straightforward and the price competitive.
Thank you for choosing Blue Lotus Vacations UK. We’ll be sure to pass your kind words on to Shaun, and we hope you have a fantastic time in Borneo!
Helpful, informative staff especially Anne
Where do I start with this review? Obviously with Anne — the most helpful, patient, and understanding person ever. From tentatively making an enquiry about a family trip to Iceland in December 2027 and going back and forth with different dates, through to the booking confirmation that perfectly laid out the cost, the deposits and instalments, then having to take one step back when two members of the group had to pull out, I cannot fault her patience one bit. Everything I asked about was clearly explained, and the flight details and itinerary were laid out very clearly. I was never pushed into making an instant decision and always advised to think about the options I had laid out for me.
I would not hesitate to recommend Blue Lotus Vacations to anyone looking for an amazing holiday.
21 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Lynne,
Thank you so much for your wonderful review! We're delighted to hear that Anne made the planning of your family trip to Iceland such a positive experience. It's lovely to know that her patience, understanding and attention to detail helped you feel comfortable and confident throughout the booking process, even as your plans changed along the way.
We'll be sure to pass your kind words on to Anne, who will be thrilled to hear them. Thank you for choosing Blue Lotus Vacations UK and for recommending our travel agency. We look forward to helping you and your family create wonderful memories in Iceland!
Amazing trip to Paris
We went to Paris with Blue Lotus and had the most unbelievable trip! The hotel they had booked was amazing and so well situated- it was so easy to access everything! The team were so lovely and helpful! Would definitely use again!
17 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi there,
Thank you so much for your lovely review! We’re delighted to hear that you had such a wonderful time in Paris and that the hotel’s location made exploring the city so convenient. It’s also lovely to know that our team made your experience even more enjoyable. We truly appreciate your kind words and look forward to helping you plan another memorable holiday with Blue Lotus Vacations UK!
Anne was brilliant
Anne was brilliant. So patient. Managed to get discounts for my children who have autism. Done all over WhatsApp which I prefer as I was working online and I am also neurodivergent, so dealing with texts is easier for me to follow. Would highly recommend this company and ask for Anne if you can!
21 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi there,
Thank you so much for your lovely review! We’re delighted to hear that Anne made your booking experience so comfortable and accommodating. It’s wonderful to know that her patience, attention to your family’s needs and flexibility in communicating via WhatsApp made the process easier for you. We’ll be sure to pass on your kind words to her!
Thank you for choosing Blue Lotus Vacations UK and for recommending our travel agency. We hope you and your family have a wonderful holiday!
Things to be aware of
21/09/26 We are pleased that Blue Lotus have responded
We initially booked our holiday in September 2025 through agent Aaron. Up until 13 August this year we found Aaron to be extremely helpful. In May he changed our flights as we didn't want to fly via Dohar.
We made our final payment on 6 August which was acknowledged by Aaron & he was sorting out a slight change in one of our included tours.
We last heard from him on 13 August and as we hadn't received our flight references or full tour details, I emailed him on 16 August. The email bounced back!, this caused concern. I tried to email 2 other people in the company that we had received receipts from & the same thing happened.
We were due to fly on 1 September so we tried to make contact by phone & email to the information email address. We found the customer care to be poor as we were passed from one agent to another.
Eventually after a lot of stress we received our flight references etc just a few days before we were due to fly. One of the internal flights was actually booked on 26 August, less than a week before we left home. All the tours were also only booked a week before.
Despite this experience, we did enjoy the holiday but I don't think we would use Blue Lotus in the future People that we met in Sandakan also experienced the same issues
1 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Anne,
Thank you for taking the time to share your experience. We’re pleased to hear that you enjoyed your holiday and that Aaron was helpful throughout the initial planning and booking process.
However, we’re very sorry for the stress and uncertainty you experienced in the weeks leading up to your departure. We understand how concerning it must have been to encounter difficulties contacting our team, particularly when you were still awaiting important flight and tour details so close to your travel date.
We sincerely regret that the communication and customer service you received fell short of your expectations. Your feedback regarding the delays in confirming your arrangements and the difficulties reaching our team is taken seriously, and we will look into the concerns you have raised.
Thank you for choosing Blue Lotus Vacations UK. We appreciate your feedback and are sorry that the experience leading up to your holiday has affected your confidence in our travel agency.
Anne was amazing from start to finish…
Anne was amazing from start to finish and helped me structure the perfect holiday for me and my partner! I have booked 8 so far this year with various different agents and companies and Anne has by far been the most attentive 😊 10/10 experience! Thank you!
20 September 2026
Unprompted review
Reply from Bluelotusvacations
Hi Ben,
Thank you so much for your wonderful review! We’re delighted to hear that Anne helped you plan the perfect holiday for you and your partner. It’s lovely to know that her attentiveness and dedication stood out throughout your booking experience. We’ll be sure to pass on your kind words to her!
Thank you for choosing Blue Lotus Vacations UK, and we look forward to helping you plan more memorable holidays in the future.
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