Blossoms Schoolwear Reviews 

91
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant delays in receiving their orders, with some waiting months or never receiving items at all. Reviewers frequently struggled to contact the company, citing unanswered phone calls, rejected emails, and unreturned voicemails. People also faced considerable difficulty obtaining refunds for unfulfilled orders or missing items, often needing to involve their banks. However, some customers also noted more positive experiences with delivery and communication. Some received their items within a week and were kept updated via email, while others were notified when their orders were ready for collection.

What people talk about most

Order

Customers had negative experiences with order fulfillment, with many reporting significant delays and... See more

Customer communications

People report negative experiences with contact, frequently mentioning that the company is impossible to... See more

Refund

Customers consistently express frustration and dissatisfaction with the refund process, often reporting... See more

Delivery service

Reviewers mention negative feedback about delivery service, with many experiencing significant delays and... See more

Staff

Consumers find staff to be ambiguous, with some reviewers reporting negative experiences, such as staff... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ordering is very easy and as I've ordered before was given a loyalty discount, which is great. Free delivery however I waited nearly 2 months for my order to arrive so thankfully did not need it urge... See more

Company replied

Rated 1 out of 5 stars

Terrible company. Still waiting on refund for order cancelled 5 minutes after placing. The guy fobs me off every time I call. Apparently now ‘a director’ is dealing with it despite a staff member tell... See more

Rated 1 out of 5 stars

I don’t think I need to elaborate. Order made and nothing received. No communication and not answering emails or calls. Stupidly didn’t check on here first but will report to trading standards to hope... See more

Rated 1 out of 5 stars

Will never order from this “company” again! They ignore phone calls and emails, after nearly a 4 week wait for a blazer and school tie, the tie was missing!! To say I was annoyed is an understatement,... See more


Company details

  1. Clothing Supplier
  2. Clothing Store
  3. Shoe Store

Written by the company

Blossoms School Wear is a Specialist School Uniform Stockist. We supply uniforms for schools across the Greater Glasgow area that can be purchased at our East Kilbride Shopping Centre and online.


Contact info

1.9

Poor

TrustScore 2 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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1.9

All reviews

(91)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Blossom school wear, Newton mearns

Ordered and paid on 21st July, Guaranteed me that I'll have the items for starting school which I haven't. I've called the store many times with a young boy telling me that the manager will call me bk but he never does. No response to my emails and I'm now blocked on their Facebook also they have deleted the post that I put on their page . No doubt I'm one of many unhappy customers who he quite happily takes money from then ignores😡knowing all along that he will not be able to supply.

15 August 2022
Unprompted review
Rated 1 out of 5 stars

Terrible shop

Terrible shop, ordered in July 2021 it’s now June 2022 and still haven’t gotten them despite paying for them. This shop and all the other ones are an absolute joke clearly the owner doesn’t know how to run a business Stevenson’s are far the choice shop

15 June 2022
Unprompted review
Rated 1 out of 5 stars

Promised my daughter

Promised my daughter school jumpers for the start of school term and now 6 months later still no jumpers for my grandkids and they have took her money they are hard to contact and the shops closed alot of the time she's wasted more fuel trying to get these jumpers for the kids
They are con artists and should not be trading

23 January 2022
Unprompted review
Rated 1 out of 5 stars

PLEASE DON'T SHOP HERE!

I would give this place 0 stars if I could. Absolutely horrible service and horrible quality of uniform. I ordered uniform on 8th August worth £120 and have only received parts of it and I was told that I would get a call when my order was ready but haven't been called once. It is now touching 6 months that my order hasn't came. Extremely dissapointed. PLEASE DON'T SHOP HERE AND I DEFINETLY DO NOT RECCOMMEND.

27 December 2021
Unprompted review
Rated 1 out of 5 stars

I am writing this as a buyer beware

I am writing this as a buyer beware. Do not buy for them. I had to get the bank to deal with them as it was the only way I could get my money back. Never answer their phone. I think at one point I had nearly 100 calls to them. Poor company dont waste your time and urge schools to not direct customers to them. Its unfair on parents and kids to go to school without their uniforms as this shop fails massively.

22 November 2021
Unprompted review
Rated 1 out of 5 stars

Absolute joke of a company

Absolute joke of a company. Ordered uniform in august. Phone constantly ringing out. When I do get through they say they will call me back but don’t. Advised I would definitely receive uniform in post 2 weeks ago but still nothing.

14 October 2021
Unprompted review
Rated 1 out of 5 stars

Disgusting company

I bought my daughters uniform from the Ayr road branch for P1 and went without a hitch. This year for P2 it has been a terrible experience and I will not buy from here ever again. I will also be taking this to the school PTA meeting and trading standards.
When ordering the school uniform the girl serving us was completely unaware of the sizing scale for the cardigans and ordered a size that didn’t exist. She also refused to order us a badged hoodie as she wasn’t sure the head teacher would approve, despite this being for PE. I am a teacher in South Lanarkshire and know this is not an issue, children having appropriate PE kit for outdoors is a must. Nobody notified me of the uniforms arrival and when I checked in they had her jacket. I left and checked the bag, it was the wrong jacket. I returned the following week to receive my full order and on inspection the badge was sewn right through the pocket of the jacket and the cardigans were nowhere near the same quality as the previous year.
Roll on 2 wears of a jacket and the zip broke, we went back and returned the jacket which they then placed and order for a replacement. We were told 1 week. One month on and nothing, I have checked in 3 times to be told manager in hospital, managers day off etc. We have now been informed that they cannot get the same jacket and that we will not be receiving a refund either as we do not have the receipt. It was really nice of them to phone the customer and let them know what has happened.
They have acknowledged it is a faulty item, they have acknowledged that we bought the item even showing us the original invoice which states paid. I have the text message confirming my order is ready to collect. They took my receipt the day I picked up my uniform, they have the jacket and I am out of pocket. The ‘boss’ who was contacted by phone said she doesn’t care if we have proof we bought it via their books, she will not issue a refund without receipt. They have the receipt!! She doesn’t care if we go to trading standards as she has dealt with them before. She doesn’t care if the item is faulty. As you can see a lovely attitude.
Whilst in the shop their were other customers in complaint about orders not received, one made in June. Poor young girl left to stand there and deal with this without any support.

7 October 2021
Unprompted review
Rated 1 out of 5 stars

Actually disgusted with this…

Actually disgusted with this shop/company put my order in on July got my sons blazer at end of August still waiting on 4 jumpers and polo shirts now October 😡 Absolute nightmare to get a hold of never answer there phone and only time he did was 4 weeks ago and the manger told me he would drive down to borders over the weekend to get my order and call me still waiting on that phone call🤬 Asked for a refund to be told i would only get a credit note what use is that🤨 please avoid this shop wish i had read the reviews before i ordered my childrens school wear. DISGUSTING Way to run a business all these children waiting on uniforms should be ashamed of yourselfs

4 October 2021
Unprompted review
Rated 1 out of 5 stars

Paid for items with guaranteed delivery…

Paid for items with guaranteed delivery of 30th July, still waiting. No one will answer the phone or emails. It's a disgraceful way to run a business. My son will now be starting school with uniform items missing!!!!

10 August 2021
Unprompted review
Rated 1 out of 5 stars

My worst ever retail experience.

Paid for items that were never receieved. All communication ignored. Have seen from elsewhere that I am not only person this had happened to. I whole heartedly believe they intentionally scam people alongside running a legitimate business. Considering legal action.

15 January 2019
Unprompted review

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