Blossoms Schoolwear Reviews 

Horrific company. Ordered a bundle online on the 5th July and have received nothing. Have emailed multiple times, filled out a contact form and left a voicemail and no response at all. So basically they have stolen my money and can’t even be bothered to respond. I don’t see why I should have to spend my money on fuel to drive from Paisley to East Kilbride to try and get a response. If you cant run an online business don’t advertise one. Have reported them to trading standards.

I don’t think I need to elaborate. Order made and nothing received. No communication and not answering emails or calls. Stupidly didn’t check on here first but will report to trading standards to hopefully avoid others having money taken.

My experience was similar to those described below, order never arrived and no luck trying to contact via email/phone. I would advise anyone else who has experienced the same to 1) contact Consumer Advice Scotland, they work with the government and Trading Standards and are the first port of call for reporting any consumer rights issues
2) request a refund via your credit card company, this can be done easily via most banking apps. I did this and got a refund within 3 days

Been over 1 month since I ordered and despite numerous calls ( gone unanswered) and emails, no response. Paid for 2 day delivery too. DO NOT WASTE YOUR TIME OR MONEY.

Terrible company , never received my sons uniform don’t answer the phone when you do get them they fob you off then block your number, absolutely disgusted with them

DONT DEAL WITH THIS COMPANY East Kilbride management say they have had hundreds of complaints about them.
Ordered schoolwear 1 month ago - now rejecting emails and phone mailbox is full - taking them to small claims court to get my money back

Ordered over 6 weeks ago and still not recieved items. Attempted to call and email numerous times with no response. Placed a 1 star review on Google and was contacted within minutes to say they would ship my order immediately!! This was over a week ago and still nothing.

Placed order and no sign of receiving my goods anytime soon. They don’t answer calls or emails so I even travelled to their East Kilbride store to get an answer - I was fobbed off and advised delivery would be that week. Weeks later it still hasn’t arrived - DO NOT BUY.

It would be a zero if possible. Ordered a school coat for my Granddaughter 31st July, delivery should have been 7 to 10 days so plenty of time before school starts. Still not arrived, I've tried the contact form multiple times, emails are rejected and phone calls are unanswered... the Newton Mearns number is invalid although still on the website. I have had to contact my bank for a refund 😡

Terrible company. Still waiting on refund for order cancelled 5 minutes after placing. The guy fobs me off every time I call. Apparently now ‘a director’ is dealing with it despite a staff member telling he is in charge. Considering referring to trading standards. Reading reviews clearly he does this to everyone. Awful.

All the ladies at Blossoms’s are absolutely fantastic!! They are always looking to help out and when I had missed the cutoff date for an online order, they decided to try their best to find all the items in store! A special thanks to Zara for making sure my boys have uniform to start school with! Will definitely be coming back

Will never order from this “company” again! They ignore phone calls and emails, after nearly a 4 week wait for a blazer and school tie, the tie was missing!! To say I was annoyed is an understatement, and would you believe there not answering me again as I’m wanting a refund for my missing tie!! Don’t understand what is so difficult about getting an order correct! Awful awful company

Ordered on 7th July stated 10-14 days delivery. Still not arrived Friday 8 Aug so after many phone calls going unanswered I decided to go to the shop which took 45 mins to get to had to pay for parking as it is in a shopping centre. Got to the store to find it closed tried the number and again no answer. I would tell people to avoid this shop at all costs. They had £55 of my money and I am a single mother and I can't afford to throw away money like that.

Ordered placed on 16th May and still to date ( 6th August 2025) order still hasn't been fulfilled, ive emailed and emailed and all stated was issue with postage but nearly 3 months is a joke
I would totally avoid this company

Would give no stars if this was possible. Ordered uniforms in May 2025 and from website they were expected to arrive in 10-14 days. They still hadn’t arrived by 19th of June so emailed company and eventually got through on phone. Spoke to a man and was told they would arrive in the next fortnight . Have phoned shop many times since as they never arrived - keep getting through to answering machine. Really angry that I’ve been left with no uniforms or money returned. Had hoped I would have had them long before now so I could ensure they would fit my granddaughters and would have enough time to exchange them if they did not fit. As a pensioner £160 is not easily available to have at hand to go elsewhere to purchase new uniforms. Still no reply when calling shop just now despite online it says shop open till 17.30

Ordered online only received half of the school uniform. I was told the rest would be delivered but never was. Spoke to the manager several times on the phone and was told that the Hillpark hoodies had to be made up and he would do it right away and have them sent out. Never happened and then my number was blocked. When visiting the store the manager was never available and suddenly the staff member couldn’t speak good English and had to wait for the manager to deal with. He was never available. Would not use again and wouldn’t recommend them.

Do not buy from here. Their website says "We offer a 30 day no-quibble returns policy - if you are unhappy with your order for any reason and require either a replacement or refund, then please send the goods back..." Had purchased in their store, which is listed on the website - told exchange only with 3 months to use. We do not need any uniform items they stock. Store policy not displayed and contradicts website.

DO NOT SHOP HERE.

Ordered uniform in July. No sign. Phone calls, emails, reviews…told it has been dispatched on three different occasions, no sign of it. Told I was getting a refund for part that they couldn’t deliver, no sign of money.

No refund despite clearly being asked for a full refund. Owner does not care. He has now stolen my money and is refusing to return it. Do not buy from him.

Ordered a tie online 3 weeks ago at Ayr road shop paid it and got receipt. Heard nothing and went to shop to be told after a phone call to their E.K. Shop it would be sent over and I’m still waiting on a call to say it’s there . It was only a tie but not very good service. I’d avoid using this shop.

SCAM
Ordered on the 9th September, no sign of it yet (16.10.24) have sent emails and tried to call both offices, but no response. Avoid at all costs, I think someone should report to trading standards as they have taken my money?!
30.10.24 - still no sign of my order. I will be reporting this shop, they are a scam. Do not buy from them, you will not receive your order.