Blinkrx Reviews 391

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 335 reviews, reviewers had a great experience with this company. Many customers found the delivery service to be quick and efficient, with medications arriving promptly and often earlier than expected. People appreciated the clear communication at every step, from refills to shipping, and the helpfulness of customer service representatives in providing information and addressing concerns. The pricing was frequently highlighted as a major positive, with many finding the costs to be much lower than other options and even free in some cases, making expensive prescriptions affordable. However, some customers also noted issues with product effectiveness, experiencing side effects like blurring or finding the medication ineffective for their condition. There were also concerns about inconsistent pricing, with some reporting unexpected cost increases and difficulties in getting clear information or assistance from customer service regarding these changes. A few other people also felt that the customer service was unhelpful or that the company's processes were confusing, leading to frustration and delays in receiving their medications.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some praising its effectiveness in relieving dry eye... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting prompt and fast delivery,... See more

Service

Clients share ambiguous opinions on service, with some reviewers praising it as fast, efficient, and helpful,... See more

Price

Users describe ambiguous interactions with price, with many customers reporting significant savings and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many reporting negative experiences such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Although I was warned about the pain when first put the drops in, it would still be nice if it didn’t happen. Otherwise, no problems except blurring for about 30 min, after drops.

Company replied

Rated 4 out of 5 stars

I received the medicine quickly. Cost was higher than I’ve seen online but not unreasonable. The box had temperature limits on it and it was shipped when the temperature was cold outside (below the l... See more

Company replied

Rated 4 out of 5 stars

Once I talked w a human vs online I got straight forward information. I did not know that a sharps container was needed for disposal.

Company replied

Rated 5 out of 5 stars

The text support assistance is outstanding. Messages inform me of every step from refilling to shipping and lets me know that when they are contacting my physician's office as needed. When seeing Dr.... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

391 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The absolute worst

The absolute worst. I will never use this scam company again. I wrote a lengthy Google review already ripping into them. They are extremely shady and try to hook you with 1 month free. Don't let eye doctors try to bully you into using Blink. I had multiple now lie to me and claim no other pharmacies will give me the same price. Actually, it was cheaper to get xdemvy at CVS Specialty--free! All you have to do is Google copay assistance card for all of these pricey meds and tell your pharmacy of choice to apply it. Tryptyr is also cheaper at my local CVS--just ask your doctor to write a 3-month script and use the copay card on the medication website. Go somewhere competent.

15 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com

Rated 5 out of 5 stars

Blinkrx made it very easy to order my…

Blinkrx made it very easy to order my prescription - answering any questions I had and letting me know when I need a refill what to do.

1 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Easy

Easy service

6 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Excellent experiencein every respect

Excellent explanations about how Blinkrx works. Associate very patient when I asked for a repeat of certain details. I felt my concerns were heard. The associate provided helpful information about future status of my prescription and potential cost after initial fill. The initial prescription arrived quickly.

28 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 1 out of 5 stars

Unprofessional-Never again

Medication with a “must be refrigerated” label shipped without any refrigeration. When I attempted to get a replacement, was told it was patient error. End result I did not use the medication and I cancelled any future reoccurring shipments. Contacted my doctor and explained I will NOT take any medication from BlinkRX. Warning stay away from them!

2 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacists to discuss your experience with the medication.

Please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

$850 prescription for $53!

My doctor recently prescribed a new drug for me. The quoted price was $850 for a one-month supply. I had my doctor send the prescription to BlinkRx instead, and the cost to me wound up being - $53!

4 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Easy to communicate via text

4 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Excellent Sevice!

Service was quick and easy!

1 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

I was contacted promptly and received…

I was contacted promptly and received my medication as promised.

29 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

It was delivered on time and in perfect…

It was delivered on time and in perfect condition.

15 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Fast and efficient!!

Fast and efficient!!! Shipping was much faster than expected!!!!

1 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

They shipped fast but the saving was…

They shipped fast but the saving was amazing!

28 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Appreciated the ease with delivery once…

Appreciated the ease with delivery once the prescription was received

29 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 1 out of 5 stars

Prescription eye drops were delivered…

Prescription eye drops were delivered with the tamper proof seal broken. I immediately called Blink, was told they always open the seal for “quality assurance”. Told them that this is illegal to tamper with the seal. After many phone calls they finally said they will send a replacement “but the seal will be broken”. Explained I do not want medication that was tampered with. They did not care. This was then reported to the FDA, my insurance and to the manufacturer of the medication. All said this is illegal to tamper with the seal and they will follow up and keep me informed. DO NOT USE THIS COMPANY IF YOU WANT MEDICATION THAT HAS NOT BEEN TAMPERED WITH

4 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com

Rated 5 out of 5 stars

Once the optometrist submitted request…

Once the optometrist submitted request I received my medication via fedex that same week.

25 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

It was great

It was great. Nice and easy which helped a lot because I was busy at work and they pretty much walked me though everything and did it for me so now stress.

15 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 4 out of 5 stars

Many texts saying problem with order

Got the prescription right away. But I’ve gotten numerous texts saying there’s a problem filling my prescription—and I got it right away! Makes me wonder if I’m going to get another bottle any day—without ordering it. Or if when I need to order it, it’s going to be a problem filling it. Very confusing.

12 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 4 out of 5 stars

It came quickly, but blurred vision

It came quickly. I didn’t feel the drop go in, so kept squeezing. My vision was very blurry and took quite a bit of time to be clear. I have been using Refresh which works immediately.

1 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacists to discuss your experience with the medication.

Please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Easy to order and received meds quickly

easy to order and received meds quickly

27 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Quick and easy to talk with customer…

Quick and easy to talk with customer service. Very polite. Prompt and helpful service. I recommend this pharmacy.

23 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

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