Blinkrx Reviews 391

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 335 reviews, reviewers had a great experience with this company. Many customers found the delivery service to be quick and efficient, with medications arriving promptly and often earlier than expected. People appreciated the clear communication at every step, from refills to shipping, and the helpfulness of customer service representatives in providing information and addressing concerns. The pricing was frequently highlighted as a major positive, with many finding the costs to be much lower than other options and even free in some cases, making expensive prescriptions affordable. However, some customers also noted issues with product effectiveness, experiencing side effects like blurring or finding the medication ineffective for their condition. There were also concerns about inconsistent pricing, with some reporting unexpected cost increases and difficulties in getting clear information or assistance from customer service regarding these changes. A few other people also felt that the customer service was unhelpful or that the company's processes were confusing, leading to frustration and delays in receiving their medications.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some praising its effectiveness in relieving dry eye... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting prompt and fast delivery,... See more

Service

Clients share ambiguous opinions on service, with some reviewers praising it as fast, efficient, and helpful,... See more

Price

Users describe ambiguous interactions with price, with many customers reporting significant savings and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many reporting negative experiences such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Although I was warned about the pain when first put the drops in, it would still be nice if it didn’t happen. Otherwise, no problems except blurring for about 30 min, after drops.

Company replied

Rated 4 out of 5 stars

I received the medicine quickly. Cost was higher than I’ve seen online but not unreasonable. The box had temperature limits on it and it was shipped when the temperature was cold outside (below the l... See more

Company replied

Rated 4 out of 5 stars

Once I talked w a human vs online I got straight forward information. I did not know that a sharps container was needed for disposal.

Company replied

Rated 5 out of 5 stars

The text support assistance is outstanding. Messages inform me of every step from refilling to shipping and lets me know that when they are contacting my physician's office as needed. When seeing Dr.... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

391 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleased overall!

At first, I had a small amount of trouble navigating the purchase. User error, as is common amongst us born in the prior century. Overall, not a negative issue. Once the order went in, it was quick! When you ship, you might want to notify the recipient that it will ship in a fairly large box packed in cooling packs.

29 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

My first order was free

My first order was free. Plus free shipping. I liked that. Wish the following orders weren’t so expensive.

5 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 2 out of 5 stars

I had a terrible headache after using…

I had a terrible headache after using the drops

25 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

While I’m not authorized to provide medication counseling directly, I recommend contacting us and requesting to speak with one of our pharmacists to discuss your experience with the medication.

Please call us at (844) 926-2480 and ask to speak with a pharmacist.

Best regards,

The BlinkRx Team

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Order was easy to initiate

Order was easy to initiate, came quickly and was accurate.

15 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Blink had the medicine I needed at the…

Blink had the medicine I needed at the right sprice.

11 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Very easy to work with

Very easy to work with and my prescription was appealed and covered

25 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 4 out of 5 stars

Good relief

Good relief

25 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Great Company Service

Great Company. They do the leg work and make thind\gs simple!!!

23 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Good Service

Good communication when prescription will be sent. Fast shipping when prescription is sent out.

30 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

Thank you for making it so simple

Thank you for making it so simple.

22 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 3 out of 5 stars

Service is good

Service is good, but I wish there was a button to cancel automatic refills.

8 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com

Rated 5 out of 5 stars

Better pricing than my rx plan

Better pricing than my rx plan. Prompt fast delivery.

5 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 1 out of 5 stars

My doctor ordered 3 bottles of Miebo…

My doctor ordered 3 bottles of Miebo (9ML) through BlinkRX for me. I paid $140.00 for the medicine when contacted by BlinkRX. I received 1 bottle (3ML) and was told that was a 60 day supply. When contacting them about my shortage, they refused to refund any money to me and also refused to send me any additional bottles of medicine. By the way, I can get 1 bottle at my local pharmacy for $70.00 but am supposed to get 3 bottles through mail order for $140.00. I thought I was getting a better deal but instead got charged double for 1 bottle. Run, do not walk, from BlinkRX.

14 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com

Rated 5 out of 5 stars

My eyes do not get dry anymore

My eyes do not get dry anymore. I had lasik done 8 years ago and it lead to more dryness. It is gone now.

22 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 3 out of 5 stars

The Blink RX sent the prescription way before it was needed.…

The Blink RX sent the prescription way before it was needed. If they send the next one so soon, I will have no need for another for 4 months!

18 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.

We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com

Rated 5 out of 5 stars

The Blink Pharmacy was very nice to me

The Blink Pharmacy was very nice to me, giving me an explanation on my medication cost and helping me afford it through them@

28 April 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

It was a great experience

It was a great experience. I got my eye drops and that was great. Thank you

4 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 2 out of 5 stars

Slow service

Waiting time was too long. They failed to take approval from my insurance provider finally I bought it on cash.

5 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you for reaching out. We appreciate that you brought this to our attention, as we value all customer feedback.
We deeply apologize that you did not have a positive experience with Blink.

Please contact us directly at support@blinkrx.com so we can investigate this matter further. Thank you for bringing it to our attention and we look forward to hearing from you.

BlinkRx
(844) 926-2480
Mon-Fri 8am-4pm Est
Saturday 9am-5pm Est
support@blinkrx.com

Rated 5 out of 5 stars

Blinkx was in touch with me right away…

Blinkx was in touch with me right away and notified me of every step in the process . Everything happened quickly and I was approved to receive my prescription faster than I imagined and at a price I could afford. I am very happy with the result and it couldn't have been any easier

6 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

Rated 5 out of 5 stars

I didnt have to do anything

I didnt have to do anything. Doctor ordered and you delivered!

6 May 2026
Unprompted review
Blinkrx logo

Reply from Blinkrx

Hello,

Thank you so much for your review! We are delighted to hear that your experience with us was quick and seamless.

Please let us know if we can assist you with anything in the future.

Thank you

BlinkRx Pharmacy
(844) 926-2480
Mon-Fri 8am-9pm EST
Saturday 9am-5pm EST
support@blinkrx.com

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