Blinds To Go Reviews 4,928

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and knowledge, making the entire process smooth and easy from selection to installation. The service, including after-sales support, is frequently highlighted as exceptional, with many appreciating the efficiency and care taken during installation. People are very happy with their overall experience, noting the quality of the products and the pleasant user experience. However, some customers also noted issues with product quality, such as broken or missing parts, or blinds that were crooked or cut to the wrong size. A few other people also felt that scheduling appointments was difficult for those working full-time, and some experienced problems with remote delivery or syncing motorized shades.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, friendly, and... See more

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction with their purchases,... See more

Service

Reviewers highlight positive aspects of service, with many praising the efficiency and professionalism from... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers expressing satisfaction with their... See more

User experience

Users describe positive interactions with user experience, highlighting the ease and smoothness of the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been purchasing Our family and Business blinds and shades at Scarborough Kennedy store for over 30 years. Had made many purchases there. All staff are very professional and take every car... See more

Company replied

Rated 5 out of 5 stars

Initial appointment was great. She knew her product and applied my coupons per my request. Measuring appointments was easy. Installation was very efficient and he explained everything before he lef... See more

Company replied

Rated 5 out of 5 stars

We are very happy with yhe service we received when we first chose the right kind of window treatment right to the installation. Our sales associate was informative and quite helpful. Both gentlemen w... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info


4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Great Customer Service , Highly Recommended

We are a repeat customer for this Company Blinds to go at Aventura. All our transactions were flawless from Erica and the installation team of Santiago and Valeria was very smooth and accurate with the measurements.

Erica was thorough with the follow up until it was installed and always call to make sure everything is taken care of properly.We are an overseas repeat customer from Cayman Islands . Highly recommended!!
--Ritche Requiero

20 April 2026
Unprompted review
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Reply from Blinds To Go

Thank you for your wonderful review, Ritche! We are so happy to hear that your continuously trust us to help cover your windows - even from overseas!! We love working with you and look forward to more interactions in the future!

Rated 5 out of 5 stars

GOOD FROM START TO FINISH

I have no complaints- from start to finish I had a great experience.

20 May 2026
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Reply from Blinds To Go

That's what we love to hear, Regina! Thank you for the great review!!

Rated 5 out of 5 stars

Hats off to Michael!

Salesperson, Michael Duris was very patient and efficient in communicating with me by writing back and forth on paper as I am Deaf. Treated me with respect and I was impressed. He ought to be recognized for his patience and willingness to interact/communicate with me. Hats off to Michael!

1 May 2026
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Reply from Blinds To Go

Hi Aileen,
Thank you so much for taking the time to share your experience with with us. Your kind words and recognition of Michael’s efforts are greatly appreciated, and we will be sure to pass along your compliments to him. We are proud to have team members like Michael who go above and beyond to meet our customers' needs.

Rated 5 out of 5 stars

I have purchased blinds at the Everett…

I have purchased blinds at the Everett location in the past . When l had problems with one blind with a liner it was fixed promptly .no hassle!

20 May 2026
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Reply from Blinds To Go

Love to hear this, Thomas! We are so glad that any issue you may have had was resolved promptly; we always want to make sure you are happy with your products and will do everything we can to ensure that is the case!

Rated 5 out of 5 stars

The installer was great

The installer was great! Arrived on time, efficient & nest. Love my shutters!

27 May 2026
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Reply from Blinds To Go

Thank you so much for taking the time to share your experience with us, Marysue! We're thrilled to hear that you love your new shutters and that the installation process met all of your expectations!

Rated 5 out of 5 stars

My overall experience with Blinds to Go…

My overall experience with Blinds to Go St. Laurent from the sales person Hana, Fabien who came to measure to Bernard the installer was amazing. Installe was in and out in about 15-20 or less. Polite and courteous. Roller blinds look great.

Very happy with the new look.
CG

27 May 2026
Unprompted review
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Reply from Blinds To Go

Hi Carole, thank you so much for your wonderful review! This is so great to hear and we greatly value your feedback!

Rated 5 out of 5 stars

Excellent service

From the consultation to the installation was handled smoothly with outmost respect and professionalism. Appreciate fair pricing and great people as your team 👍 THANK YOU ALL.

26 May 2026
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Reply from Blinds To Go

Thank you for your kind words, Negar! We are thrilled to hear about this experience you had and look forward to working with you again in the future!

Rated 5 out of 5 stars

Punctual

Punctual, friendly, competent, professional. Everything looks great ! The perfect combination you want with any service. Highly recommended.

19 May 2026
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Reply from Blinds To Go

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team punctual, friendly, competent, and professional. It's fantastic to know that everything looks great and that you had a positive experience with us. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need assistance in the future, please don't hesitate to reach out.

Rated 1 out of 5 stars

Awful Experiences

I ordered 3 blinds almost a month ago and still have not got them (not even close to the "as soon as 48 hours"). I contacted customer service 5 different times - 2 via the website and my questions were never addressed, 3 times by phone. I was told my order would be shipped to my house and this was confirmed in a second phone call only to get an email today stating that they are ready for pickup at a store 1.5 hours away. Very very poor customer service! Avoid at all costs! I contacted customer service on Tuesday and they are supposed to get back to me. Still waiting for a response 2 days later.

25 May 2026
Unprompted review
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Reply from Blinds To Go

Hi Sherry, we are so sorry to hear about the experience you've had and that you are waiting for someone to contact you again since Tuesday. Can you please update your review with your order number so I personally can help look into this further for you and figure out what happened/went wrong. Look forward to hearing from you and getting this resolved.

Rated 5 out of 5 stars

Look good and reduce heat from the su

The blinds fit perfectly and really cut a lot of heat generated by the afternoon sun in my kitchen. I have them in three skylights and a single one for a a large window with three panes. My sales person was great and followed up on the process. They were made and installed in good time.

12 May 2026
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Reply from Blinds To Go

We're so glad to hear how efficient the blinds are for you! Thank you for your kind words, Harriet!

Rated 5 out of 5 stars

Valerie and Alton both provided an…

Valerie and Alton both provided an outstanding experience from start to finish. Valerie was excellent — she listened carefully, answered all my questions, and took great care of me while placing my order. She made the entire process smooth and easy.
Alton, the installer, was absolutely incredible. His installation was next-level professional. He was polite, respectful, and truly showed that he cared about me as the customer. His attention to detail and commitment to doing the job right really stood out.
Great job by everyone involved. Excellent customer service and workmanship all around. Highly recommend!

13 May 2026
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Reply from Blinds To Go

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your outstanding experience with Valerie and Alton!

Our team is dedicated to delivering excellent customer service and workmanship, and your kind words affirm that commitment. We truly appreciate your recommendation and are grateful for your support.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

Rated 3 out of 5 stars

They did the opening all wrong but…

They did the opening all wrong but corrected it

25 May 2026
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Reply from Blinds To Go

Hi Nancy, we are sorry to hear that this mistake was made but are glad to hear it was resolved. Please let us know if you need anything further, we are always here to help!

Rated 5 out of 5 stars

Super product

Sara Smith was very helpful and understanding! She showed her expertise and professionalism! Blinds to Go also accommodated us because of renovations! Installation was done with care and expertise! Would definitely go there again and recommend to everyone!

18 May 2026
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Reply from Blinds To Go

Hi Carole,
We’re really happy to hear that Sara was helpful, professional, and made the process easy for you. It’s also great that we could work around your renovation timing and that the installation went smoothly and with care.
We truly appreciate your recommendation and your trust in Blinds To Go. Hope to see you again soon!

Rated 5 out of 5 stars

The service went smooth and quick

The service went smooth and quick. got the blinds in less then 1 week and correct size and color.

25 May 2026
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Reply from Blinds To Go

Thanks so much Jim! We’re really happy to hear everything went smoothly and quickly, and that your blinds arrived fast, in the right size and color, that’s exactly what we aim for!

We appreciate your trust in Blinds To Go and hope to see you again soon!

Rated 5 out of 5 stars

The service

The service, staff and product exceeded my expectations.

13 May 2026
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Reply from Blinds To Go

That’s amazing to hear Jill! We love going above and beyond ,so this really makes our day!

Blinds To Go

Rated 4 out of 5 stars

All blinds were received close to the…

All blinds were received close to the ETA provided. They were all cut to size ordered and installed easily. Only downside was all of the instructions were in French :(

25 May 2026
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Reply from Blinds To Go

Thank you so much for your feedback Darren ! We’re glad to hear your blinds arrived on time, were cut to size, and installed easily.
That’s strange we usually provide trilingual instructions. We do apologize if that wasn’t the case for you! We’ll definitely look into this on our end.
We appreciate your trust in Blinds To Go and hope you enjoy your new blinds!

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