I have been in many blinds store,even in Hunter Douglas store and the level of service and price did not meet my expectation. Especially being a first-time homeowner. When I came in to your store. I w... See more
Company replied
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I have been in many blinds store,even in Hunter Douglas store and the level of service and price did not meet my expectation. Especially being a first-time homeowner. When I came in to your store. I w... See more
Company replied
I wanted to say I recently had excellent service from a store employee at the 411 Westport Ave, Norwalk Ct location. Valerie Collins was extremely helpful in guiding my wife and I through several opti... See more
Company replied
Akif the installer was fabulous! Can’t say enough things about him The something was missing or wrong with the main slider treatment. This was on Sunday. Three full days later and no call about... See more
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I worked with Alex from Blinds To Go in Norwalk, and the experience was excellent from start to finish. Alex was attentive and extremely knowledgeable about shades. He stayed focused on my concern... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
411 WESTPORT AVENUE, 06851, NORWALK, CT, United States
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I have been in many blinds store,even in Hunter Douglas store and the level of service and price did not meet my expectation. Especially being a first-time homeowner. When I came in to your store. I was greeted with a warmer welcome. The staff was very helpful. Lystra help me understand the different types of blinds I needed for each room of the house. She was very patient understanding. And most of all I didn't feel rushed. Like the other stores.

Reply from Blinds To Go - NORWALK
Great location, positive atmosphere, extremely knowledgeable staff!! Highly recommend for quality products and service. Lystra is such a positive, helpful part of the team at this location!!

Reply from Blinds To Go - NORWALK
Very knowledgeable and helpful assistance from Lystra. Two thumbs up!

Reply from Blinds To Go - NORWALK
Lystra is always helpful and confident in what she tells me.I have worked with her many times before

Reply from Blinds To Go - NORWALK
Went in to blinds to go in Norwalk, Ct. I was very impressed by Lystra Mitchell. She was very knowledgeable and easy to work with. Left happier and satisfied.

Reply from Blinds To Go - NORWALK
Valerie Collins at the Norwalk Blinds to Go was extremely helpful in resolving my recent issue. She is a gem!

Reply from Blinds To Go - NORWALK

Reply from Blinds To Go - NORWALK
I wanted to say I recently had excellent service from a store employee at the 411 Westport Ave, Norwalk Ct location. Valerie Collins was extremely helpful in guiding my wife and I through several options for blinds. She treated us as if we were family.

Reply from Blinds To Go - NORWALK
I had a tremendous experience in working with Valerie Collins at store # 245 in Norwalk CT.
She was extremely knowledgeable on the product offerings, Upon construction of my office building I will be coming back and purchasing blinds for all my windows.
Regards
Kevin

Reply from Blinds To Go - NORWALK
We have Evangelie who was a pleasure to work with. Made sure to clarify everything for us, and did an amazing job walking us through exactly how everything will come out and customized things to fit our needs

Reply from Blinds To Go - NORWALK
I worked with Alex from Blinds To Go in Norwalk, and the experience was excellent from start to finish. Alex was attentive and extremely knowledgeable about shades. He stayed focused on my concerns and answered all of my questions with confidence and clarity.
I’m especially grateful that the team handled the measuring—it made the process so much easier. Rich took the measurements, Dennis completed the installation, and everything turned out perfectly.
I am extremely happy with the results—my shades look fantastic, and I love that they are motorized!
Thank you Alex, Rich, Dennis, and the Norwalk Blinds To Go team for an amazing experience.

Reply from Blinds To Go - NORWALK
Alex was very good at explaining our options for room darkening shades.

Reply from Blinds To Go - NORWALK
The simplicity of the whole process from in store consultation, to measuring, to installation was great! Huge thank you to the Norwalk, CT store team, keep up the great work!

Reply from Blinds To Go - NORWALK
Our experience with this company has been excellent. We have had our whole house done with blinds & shutters and they (Tia sales person, schedulers & installers have done a wonderful excellent job from start to finish!

Reply from Blinds To Go - NORWALK
Although I’ve already posted a review, I don’t mind writing further. I want to thank the professionals, design consultant Andee Schoell, and installer Dennis. You showed me the right direction to go in, Andee, and Dennis did the exacting work solving any complications with skill. I am glad I went with the professionals. Electric solar shades optimized my beautiful views. Life is good. Thank you.

Reply from Blinds To Go - NORWALK
Valerie in the Norwalk store was great to deal with.

Reply from Blinds To Go - NORWALK
Did not complete job and has not gotten back in terms of when the completion will be done. Follow up on my end took hours

Reply from Blinds To Go - NORWALK
Very helpful sales and service staff
Blinds are great! Installer clean and froendly

Reply from Blinds To Go - NORWALK
Friendly and knowledgeable sales staff were able to confirm that the product that I wanted would suit my space and requirements. They kept me informed about when product was ready and when it could be installed. Measurer and Installer were expert and courteous.

Reply from Blinds To Go - NORWALK
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