Home consultant Lynworth was very patient and helpful in narrowing down what I liked for options. Company worked with me when I had to reschedule initial installation. A second installer was able to s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everything was fine and all of the people we interacted with were kind and professional. The timeline was quite a bit longer than advertised.
Company replied
Blinds look great and fit perfectly. Staff was very helpful. Roller works perfectly as well. Had another smaller window done with a different company which was considerably more expensive. Overall, ve... See more
Company replied
Salesperson was helpful in choosing curtains. Knew his way around a measuring tape!
Company replied
Company details
Written by the company
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Contact info
1078 WELLINGTON ROAD SOUTH, N6E 1M2, LONDON, ON, Canada
- 5196683455
4.4
Excellent
60 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff very helpful with good suggestions
6 May 2026
Reply from Blinds To Go - LONDON
This is wonderful to hear, LRM! Thank you for the great review!
Salesperson was helpful in choosing…
Salesperson was helpful in choosing curtains. Knew his way around a measuring tape!
2 May 2026
Reply from Blinds To Go - LONDON
This is wonderful to hear, Barbara! Thank you for the great review!
Everything was fine and Al the people…
Everything was fine and all of the people we interacted with were kind and professional. The timeline was quite a bit longer than advertised.
29 April 2026
Reply from Blinds To Go - LONDON
Hi Kathy, we're glad you found our team kind and professional. We appreciate your feedback and regret that the process took longer than expected. We'll make sure to give this feedback to our team.
Reply from Blinds To Go - LONDON
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you were pleased with our prices, products, and service. Providing our customers with a great experience is our top priority, and your kind words mean a lot to our team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!
Fast service.....pleasant customer reps
25 March 2026
Reply from Blinds To Go - LONDON
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you ever need any more window treatments or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!
All your staff knew what they were…
All your staff knew what they were doing. Sales,instalation,and billing
27 March 2026
Reply from Blinds To Go - LONDON
Hi Carl,
Thank you so much for your kind words! It really means a lot to hear that every part of your experience from sales to installation to billing went smoothly and felt professional.
We take a lot of pride in making sure everything runs seamlessly, so your feedback truly means a lot to our whole team. I’ll be sure to share this with everyone involved.
We appreciate your support and are so glad we could help with your project!
Smooth Installation
The installer did an excellent job installing both blinds, providing product information and cleaning up after the installation.
26 March 2026
Reply from Blinds To Go - LONDON
Fantastic to hear!! Thank you for your great review!
Price was high and instructions not the…
Price was high and instructions not the greatest.
16 March 2026
Reply from Blinds To Go - LONDON
Thank you for taking the time to share your feedback with us. We appreciate your honesty and are sorry to hear that the price and instructions did not meet your expectations. Your input is valuable as it helps us improve our products and services. If you have any specific suggestions or further details you'd like to share, please feel free to reach out. If you need any further assistance with installation, please reach out and we will be happy to assist. We hope to have the opportunity to serve you better in the future.
The staff are very helpful
The staff are very helpful, polite and professional. Blinds were done on time and fit perfectly.
Very pleasant to deal with and great selection.
16 March 2026
Reply from Blinds To Go - LONDON
Thank you for the wonderful review, Shelley! We are so happy to hear that your experience went so well and really appreciate all the kind words!
Knowledgeable and helpful
The staff were knowledgeable and helped me pick the blinds I needed. They also doubled checked measurements with me and made sure I had the right size of blind.
1 March 2026
Reply from Blinds To Go - LONDON
We are thrilled to have you as part of the Blinds To Go family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
The store staff is excellent!
The store staff is excellent!! Very knowledgeable about the product.
Tim installed our blinds, and he is absolutely awesome!!
16 January 2026
Reply from Blinds To Go - LONDON
We're happy to hear that the store staff was very knowledgeable and helpful! We appreciate you mentioning the installer's awesome work. Thanks for your feedback.
Only blind company we have ever used.…
Home consultant Lynworth was very patient and helpful in narrowing down what I liked for options. Company worked with me when I had to reschedule initial installation. A second installer was able to still make that time line work when there was a personal conflict for the first installer. Blinds are different with the chargeable wand system but we are adapting! Fabrics, fit and design worked out fabulously. Only issue is one blind the “motor” sounds like it’s dying. We attempted fully recharging it to see if it made a difference and it hasn’t. Need to figure out how to proceed to investigate this.
15 December 2025
Reply from Blinds To Go - LONDON
We're happy to hear that you found the consultant helpful and that we could accommodate your rescheduling needs. We appreciate your positive comments on the fabrics, fit, and design. We're sorry to learn about the motor sound issue and want to help. Please contact us so we can investigate this further.
Great service at the London store / but blinds to go is a scam
Great service at the London store. Was extremely disappointed in the supposed sale .after we purchased some previous blinds we wanted to finish the house in the same sets to match. Knowing the prices of the blinds we previously purchased .The prices were raise by an extreme amount over 50% then given a 25% discount . Shameful business tactic . Buyers beware of this shady company . Never again will we step foot and advise people to do the same . So your research and learn from our mistake .
12 December 2025
Reply from Blinds To Go - LONDON
Hi Dwayne, Thank you so much for taking the time to speak with me I really appreciate it! I’m so glad we were able to clarify that it wasn’t a price increase, but actually an upgraded version of what you ordered before.
I’m also really glad that we could work together and come to a fair solution. Your feedback means a lot to us, and I hope you’re loving your blinds as much as we enjoyed helping you finish your home!
Thanks again for giving us the chance to make it right.
The service all around was smooth and…
The service all around was smooth and easy. We were very pleased with installation and it was done with quality and professionalism.
Lynworth and Timothy were great!
7 November 2025
Reply from Blinds To Go - LONDON
We're happy to hear that you had a great experience! Thank you for your positive feedback.
the product was great
the product was great, good quality and effective for my purpose, but came with mounting instructions for a completely different unit...fortunately my wife and I have had some experience and were able to work through it on our qwn
22 December 2025
Reply from Blinds To Go - LONDON
We're happy to hear that the product's quality met your needs. We apologize for the incorrect mounting instructions and any inconvenience this may have caused. We appreciate your feedback and will review our packaging process.
Blinds look great and fit perfectly
Blinds look great and fit perfectly. Staff was very helpful. Roller works perfectly as well. Had another smaller window done with a different company which was considerably more expensive. Overall, very satisfied.
17 November 2025
Reply from Blinds To Go - LONDON
This is wonderful to hear! Thank you so much for the great review!
Fast service
Great service associate. The product came quickly. Installation was tricky by us. There was a pinhole in one of the blinds. I did not return it because it was Christmas and I needed the blind up.
20 November 2025
Reply from Blinds To Go - LONDON
Hello! Thank you for taking the time to review us! We would love to assist in replacing this shade as it arrived defective. We will pass your information to the store so someone can assist in this replacement.
I still do not have my order which was…
I placed my order on Nov 15. Received 3 weeks after.
The blinds all came extremely poorly made with hot glued edges that were cracked, uneven and had large gaps. The blinds were not straight. I have pictures
After returning all 4 sets to the store for new ones the store will not deliver them to me and the factory took 8 weeks to ship them to me. I received the blinds today. The box came ripped open. The blinds are not fixed. To solve the problem they place a zip tie on both sets of blinds which made the problem worse. Again I have pictures. When do pushed up the hang on an extreme angle. The blinds have uneven gaps and the valances are hotglued uneven. What a waste of my time and money.....
12 January 2026
Reply from Blinds To Go - LONDON
Hello Alyssa! We apologize for the production delays on your remakes, but according to the tracking info, you should be seeing them arrive today. Please feel free to reach out to us if you have any further issues.
Great service
Very happy with the blind that we had installed. The installer was very quick and efficient.
28 November 2025
Reply from Blinds To Go - LONDON
So happy that you are happy! Thank you for the great review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.