Val the salesperson and Mikel the tech went over and above to have me a very satisfied consumer !
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Blinds to Go was able to make a 91" roller shade for my double window living room window. They measured and installed the shade after removing two blinds. I live in old build and the window is not e... See more
Company replied
Reply: I don’t see a message request anywhere. I’ve sent over the information via IG as well. The order is under Gabrielle Hickis. I had an absolutely terrible experience with Blinds... See more
Company replied
Blinds were perfectly made to size and packaged very well. Easy to install ourselves and exactly as we expected them to look, color a perfect match , great quality !!
Company replied
Company details
Written by the company
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Contact info
203 OLD COUNTRY ROAD, 11514, CARLE PLACE, NY, United States
- 5167396481
4.4
Excellent
53 reviews
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Val the salesperson and Mikel the tech…
Val the salesperson and Mikel the tech went over and above to have me a very satisfied consumer !
16 April 2026
Reply from Blinds To Go - CARLE PLACE
Hello Richard,
Thank you so much for your kind words!
We’re really glad to hear Val and Mikel took great care of you and made sure everything went smoothly. We’ll be sure to share your feedback with them.
We truly appreciate your support!
Blinds To Go
I had an absolutely terrible experience…
Reply:
I don’t see a message request anywhere.
I’ve sent over the information via IG as well.
The order is under Gabrielle Hickis.
I had an absolutely terrible experience with Blinds To Go’s at-home consultation service, and I would strongly caution anyone considering using them.
From the very beginning, the sales rep overpromised everything—fast turnaround times, flawless installation, high-quality materials—you name it. It all sounded great in the moment, but none of it was actually delivered. Once the order was placed, it felt like they completely disappeared.
Customer service is practically nonexistent. Calling for help is a waste of time—they don’t answer the phone, and when you do manage to get through, you get no real answers or accountability. There’s no follow-up, no communication, and no sense that they care about fixing issues.
What’s most frustrating is the complete lack of integrity. They’ll tell you whatever you want to hear to make the sale, but once they have your money, you’re on your own. The entire experience felt misleading and unprofessional from start to finish.
Save yourself the stress and look elsewhere. This company does not stand behind what they promise. Save your money and go with another company.
25 March 2026
Unprompted review
Reply from Blinds To Go - CARLE PLACE
Hello Gabrielle,
Honestly , this was a very hard read this doesn’t sit right with us at all. This is not the experience we want anyone to have with Blinds To Go, and it’s not reflective of our brand or how we aim to work with our customers. We truly want to get to the bottom of this.
I tried to locate your order in our system using the name on this review, but I couldn’t find anything matching. I’ve also just sent you a message request so we can connect directly.
When you have a moment, could you please reply? I’d really like the chance to look into this properly, understand what happened, and work toward a resolution.
Thank you for taking the time to share this I’m just sorry it came to this, and I’m looking forward to hearing from you.
Blinds To Go
The service
11 March 2026
Reply from Blinds To Go - CARLE PLACE
Thank you for the 5-star review Daphne!!
Staff is professional and friendly
Staff is professional and friendly. They keep you updated on your orders via text and email.
8 March 2026
Reply from Blinds To Go - CARLE PLACE
We're happy to hear that our staff was professional and friendly. We appreciate that you were kept updated on your orders.
Great service and great product
Every step of the process was easy and the product is beautiful.
1 March 2026
Reply from Blinds To Go - CARLE PLACE
We're happy that the process was easy for you, and that you find the product beautiful. Thank you for your positive feedback!
My rods and curtains were installed in…
My rods and curtains were installed in a timely manner.
6 March 2026
Reply from Blinds To Go - CARLE PLACE
We are thrilled to hear that you are satisfied with the timely installation. At Blinds To Go, we strive to provide excellent service and quality products, and your feedback is greatly appreciated.
This is my second review
This is my second review. To date, February 20th 2026 I have not received any confirmation for a call back to correct this problem I am having.
I wrote this review in January 30th 2026. My installation was on January 7th 2026. I already was hung up once.
The installers were very nice and respectful.
There were at least two mistakes on scene. One of the rods for the curtains came in a gold color instead of the nickel color ordered and two winders were not addressed. I am waiting on Jamal who took the order to call me back. It has now been three weeks and no communication.
7 January 2026
Unprompted review
Reply from Blinds To Go - CARLE PLACE
Thank you for your follow-up, and we sincerely apologize for the lack of communication, Scotty. This is not the experience we want any of our customers to have, and we understand how frustrating this situation must be. We appreciate you acknowledging the installers’ professionalism, but the outstanding issues and delay in response are certainly concerning. We would like the opportunity to review this matter promptly and work toward a resolution.
Please reach out directly to our Customer Service team at btgcustomerservice@blindstogo.com, and a member of our team will prioritize your case and follow up with you as soon as possible.
Reply from Blinds To Go - CARLE PLACE
Thank you for your review!
I worked with Sam at Carle Place
I worked with Sam at Carle Place. He was helpful, knowledgeable and professional. He is wonderful to work with.
18 February 2026
Unprompted review
Reply from Blinds To Go - CARLE PLACE
We are thrilled to hear that Sam provided you with helpful, knowledgeable, and professional service at our Carle Place location. Your kind words and perfect rating mean a lot to us and will certainly be shared with Sam and the team. At Blinds To Go, we strive to offer the best service and products to our customers, and it's wonderful to know that we met your expectations!
Reliable and reasonable
Showroom has large selection, many options. The measurement man who came to the house was wonderful as was the Installer.
10 February 2026
Reply from Blinds To Go - CARLE PLACE
We're happy to hear that you enjoyed our large selection and options. We appreciate your positive feedback regarding our measurement and installation teams!
Reply from Blinds To Go - CARLE PLACE
We're happy to hear that you enjoyed our service and product. We appreciate your positive feedback and thank you.
The installation was professional and amazing
Had an issue with queens location had to switch
3 January 2026
Reply from Blinds To Go - CARLE PLACE
Hi Uriel, we are glad to hear that your install was professional and amazing but so sorry to hear that you had an issue with the queens location.. we would like to hear more about what happened so we can help to provide feedback to the proper management channels. Please feel free to elaborate and let us know any more details regarding your experience.
Truly a custom fit
Blinds to Go was able to make a 91" roller shade for my double window living room window. They measured and installed the shade after removing two blinds. I live in old build and the window is not exactly straight along the top; as a result, the installer had to reinforce one corner .
9 January 2026
Reply from Blinds To Go - CARLE PLACE
We are glad to hear that we were able to accommodate your needs and provide a good solution that you like!
Valerie was terrific…knowledgeable
Valerie was terrific…knowledgeable, helpful, and patient! Give her a bonus when you give them out to outstanding employees.
10 November 2025
Reply from Blinds To Go - CARLE PLACE
We are happy to hear that you had a positive experience with us here at Blinds To Go! Thank you so much for the 5-star review.
Salesman was helpful and patient
Salesman was helpful and patient. The person that came to measure was friendly and fast. The installer was fast, friendly and clean.
29 December 2025
Reply from Blinds To Go - CARLE PLACE
This is great to hear! Thank you!
Very Happy!
The measurements were accurate, the installation went smoothly and the point of purchase was pleasant. Paula was very helpful.
6 January 2026
Reply from Blinds To Go - CARLE PLACE
This is great to hear! Thank you!
Blinds were perfectly made to size and…
Blinds were perfectly made to size and packaged very well. Easy to install ourselves and exactly as we expected them to look, color a perfect match , great quality !!
1 November 2025
Reply from Blinds To Go - CARLE PLACE
This is wonderful to hear Joan! Thank you for the great review!
They were able to rectify the change…
They were able to rectify the change from right to left on the chain right on the spot. Friendly customer service
24 November 2025
Reply from Blinds To Go - CARLE PLACE
We're happy to hear that we could quickly assist you with the chain adjustment. Thank you for your kind words about our service!
Missing the correct blue handle to…
Missing the correct blue handle to slide blind down - was sent wrong replaced ??? Still waiting / when how will I get the correct replacement??? Spent lots of money on this item !!! You have one job to do get it right - thank you
8 November 2025
Reply from Blinds To Go - CARLE PLACE
Hi Elissa, We are very sorry to hear about this experience and issue you have had. Can you please send your order number and information so i can help look into this further for you? Thanks!
Service was excellent from the store…
Service was excellent from the store sales representative to the window measurements and finally the installation. All were very professional courtesy and knowledgeable. The Blinds are beautiful and look Great
20 November 2025
Reply from Blinds To Go - CARLE PLACE
We're happy to hear that you had such a wonderful experience with our team! It's great to know that you find the blinds beautiful and that the installation went smoothly.
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