Blazzing Fire Reviews 761

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, noting the realistic appearance and effective heating of items like fireplace inserts. Many people highlight the competitive pricing, often finding the best deals compared to other retailers. The delivery service is consistently described as fast, efficient, and well-packaged, with items arriving quickly and in good condition. Reviewers also commend the world-class customer service, citing helpful, knowledgeable, and responsive staff who provide accurate answers and support throughout the purchase process. However, some customers experienced issues with shipping accuracy, receiving incorrect items or facing delays. A few people also expressed disappointment with the heat output of certain products or noted that packaging could be improved, as some boxes arrived damaged, though the contents were usually unharmed.

What people talk about most

Product

People report positive experiences with product quality and realism. Many reviewers praise the realistic... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Price

Users describe positive interactions with price, frequently highlighting unbeatable, amazing, and great... See more

Customer service

Reviewers consistently report positive feedback about customer service. Customers frequently praise the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding price & customer service! I placed the order & received tracking information less than 24hrs later. Then, my items arrived at my door a few short days later! I immediately assembled & st... See more

Rated 5 out of 5 stars

Blazzing Fire customer service Awesome! First, Blazzing Fire's prices were the best I could find on the internet and much better than local companies. Second, I got a discount coupon. When it did... See more

Rated 5 out of 5 stars

World class customer service! Michelle was absolutely amazing. She was courteous and patient with me and worked with me throughout the entire purchase. She had accurate answers for every questio... See more

Rated 5 out of 5 stars

Selected my purchase and my order was confirmed and shipped in a timely fashion..very nice free shipping as it was a large box..Sale price was definitely part of my decision..I had been searching this... See more


Company details

  1. Fireplace Store
  2. Furniture Store

Written by the company

Blazzing Fire has over 100 years of combined industry experience. We are one of the Midwest’s largest Fireplace and Hearth companies and we search the nation to find the very best in the Fireplace, Chimney, Outdoor Living and Hearth world to bring you a broad selection of quality items.


Contact info

4.8

Excellent

TrustScore 5 out of 5

761 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great find…

I was thrilled to find the clean door available on your site. Our neighborhood uses these as doors on our brick mailboxes and one had a broken latch. Happy to know where to find replacements as we need them. O especially loved the personal touch of th thank you note that was included.

26 April 2026
Rated 5 out of 5 stars

Blazzing Fire was very professional

Blazzing Fire was very professional. Customer service was exceptional. After ordering, I received a very nice email confirming receipt. I was told approximately the time it would take to ship and receive and they were correct. I also received a thank you note with the shipment! Definitely recommend.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Blazzing Fire offers top quality…

Blazzing Fire offers top quality products. My new Dimplex firelog set looks real in my fireplace. The newest technology for electric fireplaces have come a long way and they provide this at really unbeatable prices.
I recommend them any day!

28 February 2026
Rated 5 out of 5 stars

Best Outdoor Fireplace Set-Up For The Price

AS advertised. Great price. Easy Installation. Awesome folks to work with. Buy with confidence. Bought fireplace last fall and just installed (3-11-2026), I am very happy with my purchase and the customer assistance from the good folks at Blazing Fire.

21 November 2025
Rated 5 out of 5 stars

Very impressed with price and customer care.

Blazing Fire is truly customer-centric...very helpful when we were considering the purchase...speedy shipping/delivery...fireplace insert far exceeded expectations...quality purchase at a great price...for sure a great company to consider if you are looking for anything fireplace related.

26 February 2026
Rated 5 out of 5 stars

Blazzing Fire is 100% the go to company for anything fireplace-related. Love my Dimplex product

Love this product and this fine vet-owned company offered the best and most reasonable price, and it shipped fast! I first saw this Dimplex product at someone’s house and it was cozy and realistic. It’s so much betters for a nightly or daily cozy fire without the mess and effort. Blazzing Fire is 100% the go to company for anything fireplace-related.

18 February 2026
Rated 5 out of 5 stars

Great Company and great service

I did a lot of research before buying a new fireplace burner and log set. Blazzing Fire had the Real Fyre G 46 burner at a great price and free shipping. Before ordering I called and spoke with a sales rep. She confirmed it was in stock and it was shipped out immediately. I would have purchased the log set too, but there would have been a two week delay as it was not in stock. Nevertheless, I'm thoroughly impressed with their friendly staff and the customer service. Great company!

17 February 2026

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