Brilliant customer service and quality product- ordered and received sunglasses promptly. They look great but decided they didn't quite suit me so contacted Blank about a return. Amazing staff said n... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Honestly such an amazing experience! My original order was delivered to the wrong address, but their customer service was incredible from start to finish. They responded quickly, kept me updated,... See more
Company replied
Excellent customer service. Ordered two pairs of sunglasses — one did arrive damaged HOWEVER Blank immediately sent a replacement pair. New pair arrived promptly and look great. Highly recommend —... See more
Company replied
I ordered glasses from BLANK and the delivery got lost. BLANK customer service were easy to deal with and quick to respond. They shipped out a replacement order which successfully arrived. The sunglas... See more
Company replied
Company details
Written by the company
BE YOUR OWN BRAND.
Contact info
Amsterdam, Netherlands
- info@blank-sunglasses.com
- blank-sunglasses.com
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wore them all afternoon and no marks on…
Wore them all afternoon and no marks on the sides of my head. Big plus.
14 March 2026
Unprompted review
Reply from BLANK. Sunglasses
Hi Alexis!
Thank you so much for your feedback! We’re thrilled to hear that your sunglasses are so comfortable that wearing them all afternoon left no marks on the sides of your head—a big plus indeed!
Your kind words motivate our team to continue delivering high-quality products and excellent service. We look forward to serving you again soon!
Cheers,
Michaela from BLANK
Amazing Company
The products are great and I consider them high quality (I have so many of their sunglasses😂). Their customer service team is very proactive and solution-focused. They have great communication when checking for status updates on your order. They even offered to add a free pair of sunglasses onto my order just because it was slightly delayed in transit! They are quick to respond and super friendly. Blank is definitely my go-to shop for sunglasses, now and in the future! 😊
11 March 2026
Unprompted review
Reply from BLANK. Sunglasses
Hi Jess!
Thank you so much for your amazing feedback! We’re thrilled to hear that you love your sunglasses and that our customer service team was proactive, friendly, and solution-focused.
We’re glad the communication and the little extra gesture of adding a free pair of sunglasses made your experience even better. Your kind words truly motivate our team to keep delivering high-quality products and excellent service. We look forward to being your go-to shop for sunglasses now and in the future! 😊
Cheers,
Michaela from BLANK
After a few minutes I forgot I was even…
After a few minutes I forgot I was even wearing them. Super comfortable.
11 March 2026
Unprompted review
Reply from BLANK. Sunglasses
Hi Lucas,
Thank you so much for your feedback! We’re thrilled to hear that your sunglasses are so comfortable that you hardly notice you’re wearing them.
Your kind words motivate our team to continue delivering high-quality item and excellent service. We look forward to serving you again soon!
Cheers,
Michaela from BLANK
I have a wider head and these fit…
I have a wider head and these fit perfectly without pinching. Great flexibility.
11 March 2026
Unprompted review
Reply from BLANK. Sunglasses
Hi Jason!
Thank you so much for your feedback! We’re delighted to hear that your sunglasses fit perfectly and offer great comfort and flexibility without pinching.
Your kind words motivate our team to continue providing high-quality products and excellent service. We look forward to serving you again soon!
Cheers,
Michaela from BLANK
Shades ordered- HUNCHO
Shades ordered- HUNCHO, GRACE
Blank sunglasses’ customer service was great! The shades I ordered were also amazing! Delivery, packaging and quality of the glasses were great too! They provided separate dust bags for both my shades. They are exactly how they are pictured in the website. Will definitely order from them again!
5 March 2026
Unprompted review
Reply from BLANK. Sunglasses
Hi Tabassum!
Thank you so much for your wonderful feedback! We’re thrilled to hear that you loved your HUNCHO and GRACE shades, and that our customer service, packaging, and delivery met your expectations.
We’re glad the dust bags and quality matched what you saw on our website. Your kind words truly motivate our team to keep delivering excellent products and service, and we look forward to serving you again soon!
Cheers,
Michaela from BLANK
Opened the box and loved the attention…
Opened the box and loved the attention to detail. Everything feels intentional.
7 March 2026
Unprompted review
Reply from BLANK. Sunglasses
Hi Jay!
Thank you for your kind words! We’re thrilled to hear that you appreciated the attention to detail and the care we put into every order. Your support truly means a lot to us!
Cheers,
Michaela from BLANK
I’m always nervous buying sunglasses…
I’m always nervous buying sunglasses online, but these look exactly like the photos.
6 March 2026
Unprompted review
Reply from BLANK. Sunglasses
Hi Mateo!
Thank you for your kind words! We’re so glad to hear that your sunglasses matched the photos and helped ease your online shopping worries. Your trust and support mean a lot to us!
Cheers,
Michaela from BLANK
From ez lose to ez win
I've ordered some sunglasses in decembre but in febuary still nothing. I've send an email and they answered me very fast, were very polite and professionnal. Then they delivered me my sunglasses for free so thank you very much for this !
20 February 2026
Unprompted review
Reply from BLANK. Sunglasses
Hi Antoine!
Thank you for sharing your experience! We sincerely apologize for the initial delay, but we’re glad our team could respond quickly and resolve the situation to your satisfaction. It’s wonderful to hear that you received your sunglasses and are happy with the outcome. Your patience and support mean a lot to us!
Cheers,
Michaela from BLANK
The packaging felt premium from the…
The packaging felt premium from the start. Hard case, cloth, everything protected perfectly.
1 March 2026
Unprompted review
Reply from BLANK. Sunglasses
Hi Michael!
Thank you for your kind words! We’re delighted to hear that you appreciated the premium packaging and that everything arrived perfectly protected. Your support means a lot to us!
Cheers,
Michaela from BLANK
Excellent product
Excellent product. It arrived exactly as it looked in the pictures.
They responded to my emails quickly and updated me on my delivery timings
I will buy more from BLANK. Sunglasses
15 February 2026
Unprompted review
Reply from BLANK. Sunglasses
Hi Tomas,
Thank you so much for your kind words! We’re delighted to hear that your sunglasses arrived just as expected and that our team was able to provide timely updates.
We truly appreciate your support and look forward to helping you with your future purchases. 😎✨
Cheers,
Michaela from BLANK
Took them out of the box and…
Took them out of the box and immediately felt the quality. Solid build without being heavy at all.
27 February 2026
Unprompted review
Reply from BLANK. Sunglasses
Hi Gina,
Thank you for sharing your experience! We’re thrilled to hear that the moment you unboxed your sunglasses, the quality and solid build stood out—without feeling heavy. 😎
We truly appreciate your feedback and hope you continue enjoying them every day!
Cheers,
Michaela from BLANK
I’ve had a few people ask where I got…
I’ve had a few people ask where I got them, which usually doesn’t happen with sunglasses. Says a lot.
25 February 2026
Unprompted review
Reply from BLANK. Sunglasses
Hi Gean,
Thank you for sharing! We’re so glad to hear your sunglasses are turning heads—that truly says a lot about the style and quality. 😎✨
It makes us happy to know they’re sparking compliments and questions from others, and we hope you continue to enjoy wearing them every day!
Cheers,
Michaela from BLANK
High Quality Products & Top-Tier Service
The product quality is also outstanding. The sunglasses feel premium, stylish, and very well-made. They’ve honestly become part of my everyday routine, I wear them daily and always get compliments✨
I had such a great experience with this brand. Their team is very communicative, friendly, and professional. The customer service is truly high quality, they are always responsive and helpful💗
Thank you 🌟
11 February 2026
Unprompted review
Reply from BLANK. Sunglasses
Hi Mariami,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re loving your sunglasses and that they’ve become part of your daily routine. ✨
It also means a lot to us that you had a positive experience with our team—we always aim to provide friendly, responsive, and professional service, and your kind words truly make our day. 💗
We can’t wait to continue serving you and hope your new favorites keep bringing you compliments for a long time! 🌟
Cheers,
Michaela from BLANK
Lenses handle sunlight really well…
Lenses handle sunlight really well without darkening everything too much. Eyes don’t feel strained after wearing them.
24 February 2026
Unprompted review
Reply from BLANK. Sunglasses
Hi Hugh!
Thank you for sharing your experience! We’re glad to hear that the lenses are comfortable and handle sunlight effectively without causing strain. Your feedback means a lot to us, and we’re thrilled that your eyes feel at ease while wearing them.
We hope you continue to enjoy your purchase!
Cheers,
Michaela from BLANK
Honestly feels like something you’d…
Honestly feels like something you’d find in a boutique, not something you’d expect at this price point.
23 February 2026
Unprompted review
Reply from BLANK. Sunglasses
Hi Michael!
Thank you so much for your kind words! We’re thrilled to hear that you feel the product has a boutique-quality feel—our goal is always to provide high-quality items that exceed expectations, even at an accessible price point.
We truly appreciate your support and feedback, and we hope you enjoy your purchase for a long time!
Cheers,
Michaela from BLANK
The fit surprised me most
The fit surprised me most. Usually sunglasses slide down my nose, but these stay put even when moving around.
21 February 2026
Unprompted review
Reply from BLANK. Sunglasses
Hi John!
Thank you for your feedback! We’re thrilled to hear the fit works so well for you and that they stay put even during movement. Comfort and stability are really important to us, so it’s great to know we hit the mark.
Enjoy your sunglasses!
Cheers,
Michaela from BLANK
Reply from BLANK. Sunglasses
Hi Ernesto!
Thank you for your kind words! We’re thrilled to hear you’re happy with the quality. Your support means a lot to us!
Cheers,
Michaela from BLANK
My first experience with Blank
My first experience with Blank, ordering two models of glasses, and I will repeat in the future.
The items match the descriptions and images.
16 February 2026
Unprompted review
Reply from BLANK. Sunglasses
Hi De,
Thank you for sharing your experience! We’re thrilled to hear your first order went smoothly and that the glasses matched your expectations. We look forward to welcoming you back for your next order!
Cheers,
Michaela from BLANK
The frames feel sturdy in hand
The frames feel sturdy in hand, not that hollow plastic feel. You can tell they didn’t cheap out on materials.
19 December 2025
Unprompted review
Reply from BLANK. Sunglasses
Hi David!
Thank you for your review! We’re glad the sturdiness and quality of the frames stood out to you. We take pride in using durable materials, so it’s great to hear it shows!
Cheers,
Michaela from BLANK
Reply from BLANK. Sunglasses
Hi Tas!
Thank you so much for your kind words! We’re thrilled you loved the service, delivery, and product. Enjoy your new sunglasses!
Cheers,
Michaela from BLANK
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