I bought a car from this company, and after just one week it broke down, even though it was still under warranty. I contacted them immediately and was told that the issue would be resolved. Unfortunat... See more
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Don’t waste your time. They attempt to block any negative reviews at all and claim they are fake. They are not fake at all. I purchased a Range Rover from them and within 4 months its cost me just shy... See more
Company replied
I bought an Audi A3 Black Edition S Line from Blackline Motors, and I couldn’t be happier with my experience After speaking to several other dealerships that were trying to charge me £10,000... See more
Company replied
Sold a car through Motorway & had Nav collect this within 48 hours of confirmation. Yes, as expected the price was reduced but only to a truer reflection of what the car would be worth around it... See more
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Company details
Written by the company
Blackline Motor Company was born from a shared realisation between two seasoned automotive experts who spent years managing premium dealerships in different corners of the world. Arriving in Dubai, they encountered a paradox: a city with the world’s most spectacular cars, but a luxury buying experience that often felt corporate, transactional, and inconsistent in quality. Combining their global insights and a shared passion for mechanical perfection, they built Blackline to bridge that gap. It is an enthusiast-driven sanctuary where hand-picked, rigorously vetted performance vehicles meet a transparent, genuinely elevated level of service that Dubai's discerning buyers truly deserve.
Contact info
Showroom 54, Block 6 - Ras Al Khor - Dubai, 00000, Dubai, U.A.E.
- +97143218409
- info@blacklinemotorscompany.com
- blacklinemotorcompany.com
Breach of guidelines
It was a pleasant buying experience
It was a pleasant buying experience. Not too much pressure to buy a car or extra products which I had been concerned about and I'm very happy with the quality of the car which was well below market average. A shout out to Lewis who were really helpful and professional and understood my needs
18 October 2025
Unprompted review
Reply from Blackline Motor Company
Hello,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Perfect customer service once I was…
Perfect customer service once I was there it was a nice and easy process in and out. Had zero issues with my car since I bought it.
9 October 2025
Unprompted review
Reply from Blackline Motor Company
Hello,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Blackline motors not only looked after…
Blackline motors not only looked after me. They sourced the a6 i was looking for. Very efficent and pleasent from start to finished as i travelled from belfast to collect my immaculate audi. Well pleased with my entire experience would highly recomend.
30 August 2025
Unprompted review
Reply from Blackline Motor Company
Hello,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Bought a beautiful bmw from blackline
Bought a beautiful bmw from blackline. Lewis is a star. Had a small issue with a clunky gearbox. 1 mention to them and they ordered a new gearbox under warranty. Couldn't be happier with my purchase now. Will be back when the missus wants an upgrade. They have gone above and beyond for myself and that I do appreciate.
5 August 2025
Unprompted review
Reply from Blackline Motor Company
Hello Marc,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
DO NOT recommend.
we first contacted Blackline Motors regarding a car in which I will give them their due, they were helpful and responded quickly. My partner & his brother were driving 400 miles from the North East of Scotland to collect the vehicle.
So on the Thursday evening I thought I better check in with the garage to ensure that the car was ready for collection over the weekend, before they set off on their long journey ahead, in which they responded it was ready for us to take away. At this point they should’ve physically moved the vehicle before responding and assuming it was fine.
On the Friday my partner & his brother took the day off their work and set off down to Blackline Motors, I then got a phone call from the garage saying there was Infact an issue with the hand break and they aren’t sure if the car would be ready to take (but at this point they had already arrived in England to collect the car on the Saturday morning)
So I was very fair and explained that he will not be doing the journey again so I hoped they’d prioritised the work that needed done to the car, as not only they both took time off work to collect the vehicle but the fuel, accommodation & time.
So my partner was waiting around for the whole day on Saturday, he was aiming to collect the car at 10am and he didn’t get it until 7pm and then had to do the long journey back up to Scotland.
We had no updates regarding the cars work throughout the day, when we collected the car and it was filthy inside, had NO fuel, there was no customer service team to show him around the vehicle, both keys had batteries that died by the time he got home.
Not only this but Blackline Motors allowed my partner to drive 400 miles in an UNTAXED vehicle, now I am aware garages don’t have to pay for the road tax but it is their duty of care to make the customers aware if the vehicle is taxed or not. As a car garage they should physically have seen that my partner paid for the road tax before leaving the premises. I emailed 3 times explaining my concerns & a WhatsApp message to have NO response.
I do NOT recommend Blackline Motors, their customer service is beyond pathetic and they really took that ‘new car excitement’ away.
23 August 2025
Unprompted review
Reply from Blackline Motor Company
Hello Abby,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Bought an Audi sq5 off these lads
Bought an Audi sq5 off these lads, cars brilliant tbh and overall the dealership was very helpful. Couldn’t have asked more from them, I appreciate the help guys!!
25 August 2025
Unprompted review
Reply from Blackline Motor Company
Hello Harrison,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Reply from Blackline Motor Company
Hello Anon,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Amazing service and always attend to…
Amazing service and always attend to your needs, would recommend time and time again!!
2 March 2025
Unprompted review
Reply from Blackline Motor Company
Hello,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Would 100% recommend this dealership
Would 100% recommend this dealership. I bought Audi SQ5, Joe knew everything i asked, he was very knowledgeable, polite, friendly thanks so much. Would buy from here again or recommend a friend
5 July 2025
Unprompted review
Reply from Blackline Motor Company
Hello Annika,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Quick turnaround friendly staff overall…
Quick turnaround friendly staff overall good service
12 June 2025
Unprompted review
Reply from Blackline Motor Company
Hello Kayleigh,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
I purchased an Audi sq5 recently and…
I purchased an Audi sq5 recently and through no fault of Blackline it had an issue with the engine.
With a 3.5 hour travel time between them and myself they advised me to use my usual garage and they covered the costs.
No stress and all handled professionally and timely.
11 June 2025
Unprompted review
Reply from Blackline Motor Company
Hello Terry,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Wonderful
Wonderful, very knowledgeable and courteous staff. Excellent service. My new car was well presented in on first viewing and fully cleaned on collection. Would recommend Blackline Motors to anyone
11 June 2025
Unprompted review
Reply from Blackline Motor Company
Hello Neil,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Purchased a audi with a coolant leak…
Purchased a audi with a coolant leak and turbo issue, they told me to take it too a local garage for repairs and they would foot the bill. Issue sorted and car back running great. I have a knock coming front both sides on front end and they also sent 2 new bottom arms as a good will gesture.
9 June 2025
Unprompted review
Reply from Blackline Motor Company
Hello Marty,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Absolutely amazing quality of car
Absolutely amazing quality of car, and great staff, did not disappoint!
4 June 2025
Unprompted review
Reply from Blackline Motor Company
Hello Tom,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
I can’t put zero unfortunately
I can’t put zero unfortunately. DO NOT USE THIS DEALERSHIP!! Absolute cons, they dont do anything they say, they lie about the vehicles and don’t honour there warranty. We are taking legal action and they will be very soon held accountable for there actions! WHAT COMES AROUND GOES AROUND!!!!
10 May 2025
Unprompted review
Reply from Blackline Motor Company
Hello,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Have made sure i am looked after and…
Have made sure i am looked after and gone above and beyond to make sure i am happy. Would recommend them
2 May 2025
Unprompted review
Reply from Blackline Motor Company
Hello Angela,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Avoid at all costs...
What an awful experience! Wouldn't buy a car from this place if it was the last garage on earth. Happy to sell cars that aren't serviced never mind cleaned. Long story short you don't shout "you should of bought a warranty " No man should talk like that to a lady ! Never mind one that's that's supposed to be selling car....not the right attitude. Then I was advised to lie to DVLA re the tax on the vehicle but advised DVLA of this. Shocking!
3 May 2025
Unprompted review
Reply from Blackline Motor Company
Hello Justine,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Buy from elsewhere
Wow, firstly, shame on me for buying a car from here.
Utter disbelief. Viewed a black 2018 Insignia Grandsport, low mileage and decent bodywork. Advised on the test drive to assess the adblue as the warning was present on the dash - requested them to refill and take it for a good drive to ensure the issue was not the system itself (expensive fix). Collected the car and within 10 miles the warning re-appeared. Pulled into some services on the M62, telephoned and asked how much adblue was put in and the response was that it was on the to do list, and looks like it wasn't done - put some in and see how it goes. Spent £35 on adblue (services prices!) only to find 3 litres went in. Phoned back up on arrival at home only to be barked at 'should have bought a warranty' - so I advised the vehicle would be returned as the sales conditions were not met. Also - the engine bay bulkhead had a nice set of mechanics pipe clamps in too. Overdue service and cambelt (which I decided I can do - but never the less, these things SHOULD be done).
AWFUL
26 April 2025
Unprompted review
Reply from Blackline Motor Company
Hello Phil,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
To be honest I felt at home from the…
To be honest I felt at home from the entire staff many thanks to all.
Continue with the great service you all offered again thanks
10 May 2025
Unprompted review
Reply from Blackline Motor Company
Hello,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
Very easy to deal with and car in…
Very easy to deal with and car in excellent condition 👍
10 May 2025
Unprompted review
Reply from Blackline Motor Company
Hello,
Please note that this review has been posted on the profile for Blackline Motor Company, a premium luxury second-hand car showroom in Dubai, which is entirely unaffiliated with the UK car dealership you dealt with. We do not sell cars, handle vehicle finance, or perform MOTs in the United Kingdom.
We have notified Trustpilot that this review was submitted here in error so it can be redirected to the appropriate company. Thank you for your understanding!
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