This distributor is a complete disaster. Don't count on this company at all; they don't deliver on their promises, and what's worse, they don't respond to emails or support tickets you open on their w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A retailer we ordered the Hololive OCG from told us directly that Blackfire doesnt care and doesnt prioritize the game and thats why our orders delay by a whooe week, causing us to miss an official to... See more
We are a newly opened store and applied to use blackfire as one of our distributers. During our attempts to navigate the poorly explained payment system for orders they emailed to say they are closing... See more
Had worked with Blackfire few years, but finally I had to stop working with them. Their communication is worst I've seen along whole my business experience. They ignores email and phone calls for... See more
Company details
Written by the company
We are your B2B distributor for local hobby retail stores. In the hobby gaming sector, we enthusiastically distribute mainly Trading Card Games: Magic the Gathering, Flesh and Blood, Yu-Gi-Oh!, One Piece, Dragon Ball, Digimon, Cardfight! Vanguard, Pokémon and many more! Our 9,000+ sqm warehouse has everything you need for your store: TCGs and game accessories, board games, tabletops, action figures, and merchandise. Well-known brands like Hasbro, Konami, Nintendo, Bandai, Square Enix and Co. also make our hearts beat faster <3 From the company's headquarters in Ratingen, Blackfire takes care of the entire spectrum of procurement and distribution work. We are more than just your distributor - "beyond boxes" means: from marketing to organized play to logistics, we offer you comprehensive support. As part of the Embracer and Asmodee Group, which has a total of 30 branches in Europe, the USA and China, Blackfire works successfully with thousands of retailers internationally.
Contact info
Harkortstraße 34, 40880, Ratingen, Germany
- 02102305920
- info@blackfire.eu
- blackfire.eu
1.3
Bad
85 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm very satisfied with Blackfire
I'm very satisfied with Blackfire! Very professional guys, always willing to help and with a huge understanding of the problems businesses are having.
These guys are magnificent!!!
29 October 2018
Unprompted review
Solid partner
Great company, very clear communication. 10/10 would sell them my product again.
29 October 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.