Black Barn Design Reviews 153

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent service received. Many people highlight the affordability of items and the swift, often free, delivery as significant advantages. Consumers are particularly satisfied with the accuracy of orders and the overall efficiency of the purchasing process. However, some customers experienced minor issues, such as a small puncture in a product bag leading to leakage, or initial delays in delivery. Though some reported an incorrect parcel being sent, it was promptly replaced with apologies.

What people talk about most

Product

People report positive experiences with product, consistently praising the quality and value. Many reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and prompt... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the great and sensible prices,... See more

Quality

Consumers find quality to be positive. Many reviewers praise the good quality of items, with some... See more

Service

Customers had positive experiences with service. Many reviewers consistently praise the fast and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time investing in wax sculpture for jewelry. Really like how clear on the website what products is in each packaged. Really good quality too. Definitely will be buying more stuff from you guys a... See more

Rated 5 out of 5 stars

I’m giving 5 stars because I’m not the sort of person to give bad reviews based on forgetting to post has we all have bad days But I received the order confirmation and item had been shipped ne... See more

Rated 5 out of 5 stars

5kg Petrobond sand and Large metal moulding box. Very quick ordering with swift delivery too. Well packaged.

Rated 5 out of 5 stars

Always first class service from this company. Top quality products at reasonable prices. Happy customer for over 3 years now.


Company details

Written by the company

Jewellers, artists, model maker and creators - Black Barn Design is the best UK online store for metal casting related tools and supplies. Browse our shop to discover what we have in stock. We are continuing to improvement our store and increase our range of quality affordable products.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

153 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ordered sand

Ordered sand, as I paid it pulled my old address through as the . I contacted through the form, but never heard anything, and delivery went to my old address.

Disappointed that I never heard back, even after it had been delivered.

18 November 2025
Rated 1 out of 5 stars

I recive only one product out of three

I ordered three products but only received one. I sent two emails to customer service asking for an explanation, but I never got a reply. Very disappointing experience and poor communication. I won’t be ordering from this company again unless they improve their customer support.

1 October 2025
Rated 5 out of 5 stars

Cant fault anything

Cant fault anything, Had material sent to old address, pointed this out, and free of charge received new batch of material right away, fantastic service.

19 August 2025
Rated 5 out of 5 stars

Post took 6 days for some reason but for sorted

I’m giving 5 stars because I’m not the sort of person to give bad reviews based on forgetting to post has we all have bad days

But I received the order confirmation and item had been shipped next day then 5 days go by and realise no order has arrived now my work is well behind
I Email then saying what has happened
To my item ? Did get a reply saying will look into it then nothing after
But Then get a Royal Mail email a hour later saying the item has been picked up and be delivered tomorrow . Just a little mix up by the sounds and forgot to post. but we all have a Buisness to run and this put my work behind a good 3 days so 🤷🏼‍♂️

5 September 2025

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