Good burgers, terrible customer experience
Only around 25% of the tables were occupied, yet I waited roughly 50 minutes for my food. That alone was disappointing.
What’s worse is the mandatory 12.5% service fee, which is not included in the menu prices. Given the already ridiculous prices for a burger, this feels less like a service charge and more like a pricing trick designed to make the food appear cheaper than it actually is. Customers should not have to discover at the end that everything costs 12.5% more than advertised.
The burgers were good, but hardly BBQ-flavoured - more like flame-grilled. Unfortunately, decent burgers don't make up for the long wait and what I consider very poor pricing transparency.
Will not return.
26 August 2026
Unprompted review