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Rated 3 out of 5 stars

overall an ok provider. sometimes downloading gets stuck at 100%, weird. two stars were removed for its customer service. no phone service, just online tickets. when tier-1 representative couldn't s... See more

Rated 5 out of 5 stars

I've been using the service for ~2 years and will renew my premium account the minute it expires. Compared to a torrent client installed on the PC, there's a couple of advantages to point out: large f... See more

Rated 5 out of 5 stars

This is definitely next Gen tech. I have been struggling with alternative methods for a decade now but in the last couple of years my location has made this next to impossible. Speed on fiber makes an... See more

Rated 1 out of 5 stars

Upload Torrent/Transfer is not working. No one is responding to my ticket after a week. There are few others people like me. Check their facebook page to see how lousy their service is!! Update: Bi... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

Bitport is the next generation torrent client providing fast and secure torrenting. Torrent files are downloaded to every user’s personal cloud from where files can be downloaded or streamed. All communication between Bitport and users is encrypted by SSL encryption.Bitport runs in a web browser on any desktop and mobile device, including PC, MacOS, iOS and Android.


Contact info

3.8

Great

TrustScore 4 out of 5

116 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend this service

I highly recommend this service. As a detailed person I had many questions and requests, and the team just was working in an amazing way, providing A class service. I truly felt they know what good service means. And of course the product works brilliant.

1 December 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service A+

Great, reliable service! Customer support responds fast, is very knowledgeable, and super friendly. Everything you could want and well worth the money.

Give them a shot! You won't be disappointed :-)

4 November 2018
Unprompted review
Rated 5 out of 5 stars

This is definitely next Gen tech

This is definitely next Gen tech. I have been struggling with alternative methods for a decade now but in the last couple of years my location has made this next to impossible. Speed on fiber makes anything else a joke except for a few local bottle necks on the weekend. I will attribute that to older fragile infrastructure. If only I had some newer hardware to keep up with this rocket.

30 October 2018
Unprompted review
Rated 5 out of 5 stars

I've been using the service for ~2…

I've been using the service for ~2 years and will renew my premium account the minute it expires. Compared to a torrent client installed on the PC, there's a couple of advantages to point out: large files (e.g. movies) can be converted and made streamable, deleted files apparently remain stored on Bitport's servers - when added again they're simply copied to the user's account. All in all, highly recommendable.

29 October 2018
Unprompted review
Rated 5 out of 5 stars

I have been with Bitport for 2 years…

I have been with Bitport for 2 years now and have only had a couple of service issues.
Anytime I have had an issue Bitport customer service has been amazingly quick to respond and correct the issue. Thank you Bitport for being there for our streaming needs!

26 October 2018
Unprompted review
Rated 5 out of 5 stars

Works very well!

Very fast download speeds, faster than Transfercloud.io. I have both and performed multiple speed test and Bitport always finishes before transfercloud.io. The Google drive issue has been fixed and you can transfer files to Google drive flawlessly.

9 September 2018
Unprompted review
Bitport.io logo

Reply from Bitport.io

Hi Christian,

my sincere apologies. I tried all ways to reach you, but since you are not responding to Trustpilot emails and you have not provided us with an email address to reach you, the only way to address this issue is by this public comment. I informed you that I will be addressing this publicly 6 days ago. I am sorry that you experienced an issue with Google Drive. As I said in my attempts to reach you we released an update that fixes this issue. It has been a hard bug that leads to a lot of testing and emailing third parties but in the end, we were able to solve it. I don't ask you to change your review, but I simply want to know, which user you are. Yes, the percentage is now completely wrong and sync to Google Drive works without any issue, but I value your honesty. Please, respond to our emails or write us a new one on info@bitport.io. I want to know if the update reached you and if you are having the great torrenting experience that we offer,

Sincerely,

Oliver Toman
Bitport.io Team

Rated 5 out of 5 stars

Best Cloud Download service

I have used a couple of cloud torrenting services, but BitPort.io is far the best. I was having a couple of problems with the Windows Sync App their offer, i reached the company behind bitport and they solved the problem very very fast, also gift me with some free time service. The velocity of buffer/cache on their servers and the download on client side are flawless. They also include a bunch of options where you can choose which system your preffer to download your files. Very recommended!

8 September 2018
Unprompted review
Rated 5 out of 5 stars

Bitport.io is great!

I encountered an issue where I am not able to use the service. The staff however, did his best to help me out and finally resolved the issue. By using this product, I am able to torrent safely. The speed is fast and the pricing is reasonable.

20 August 2018
Unprompted review
Rated 5 out of 5 stars

1 month in...

I've been a subscriber now for about a month, and I have to say, from my first contact with the friendly Bitport staff - at which point I was provided with a short free trial to see if their service met my needs - right up to now, I have been really impressed with the service! The interface takes a little getting used to, but in terms of functionality and reliability Bitport has exceeded my expectations many times over.
I'm really happy - keep up the good work guys!

12 August 2018
Unprompted review
Rated 5 out of 5 stars

A lot

A lot, a lot of perfect possibilities with Bitport, specially the app when you can almost deal with anything of your box. I had some trouble, and the company is super reactive to solve your problem. I am super happy of the whole pack of services.

8 August 2018
Unprompted review
Rated 5 out of 5 stars

I recently joined the Bitport.io…

I recently joined the Bitport.io community and find it to be pretty user friendly, even for a tech and software novice like me. The thing I like the most is that the support staff answer my questions very quickly, usually within an hour or two. Having a Roku channel to stream from is a huge bonus too. The only thing I would add (if I was a Bitport tech guru) is the option to keep the MP4 transcode over the original AVI, WMV or FLV container. Bitport.io is awesome, either way.

6 August 2018
Unprompted review
Rated 5 out of 5 stars

If you are looking for a reliable…

If you are looking for a reliable product to download your files privately I have to recommend Bitport.io. It's fast and reasonably priced. I had to upgrade once to download a large file and when I was done they let me downgrade right after which doubled my subscription for the smaller plan. The customer service is also fast at responding to my messages. In the end my 5 star review comes down to: does the service provide what I'm looking for, is it reasonably priced, and does the customer service actually help me. Yes on all counts

11 July 2018
Unprompted review

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