Birdy Grey Reviews 

558
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 521 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally helpful customer service team and warmly appreciate the surprisingly quick delivery times for their orders. Many people find the fabric samples and final items to be of lovely quality, noting the beautiful colors and soft materials available for their important wedding and special events. However, some customers also noted occasional issues with unexpected sizing inconsistencies and delivery delays that affected their overall timeline. A few consumers felt that the fabric was a bit thin or experienced minor problems when dealing with third-party delivery and shipping vendors during fulfillment.

What people talk about most

Product

Customers consistently note mixed experiences with product quality and sizing. While many reviewers praised... See more

Quality

Reviewers mention positive feedback about quality, highlighting that garments are well made, feature... See more

Delivery service

People report positive experiences with delivery service, often highlighting prompt arrivals and efficient... See more

Order

Consumers find order to be a mixed experience, with many reviewers praising quick shipping times, fast swatch... See more

Customer service

Customers had positive experiences with customer service, often describing support agents as exceptionally... See more

Reviews shaping this summary

Rated 4 out of 5 stars

i was super excited to find out that you can get up to ten free samples, with no extra expense for shipping, from this website. this feature makes it easy to decide on what you want your bridesmaids/g... See more

Rated 4 out of 5 stars

So far I got swatches and I like them, but everything it’s polyester . Everything else it’s good but I was expecting different fabrics.

Rated 4 out of 5 stars

Did not arrive on time despite constant communication with their customer service. I ordered on Monday expecting it on Friday with the rush delivery. I needed it for a Saturday. I ended up gett... See more

Rated 4 out of 5 stars

Measurements per the sizing guide said to go with a medium. When it arrived it was to big on me. I'll have to get it tailored cause I'm short but be warry of the size guide. My normal size is a small,... See more


Company details

  1. Bridal Shop
  2. Wedding Store

Written by the company

Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89. Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.


Contact info

4.0

Great

TrustScore 4 out of 5

558 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(558)

516 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dress fits perfectly

Dress fit perfectly, the details when ordering were very clear to be able to know what size I needed to order.
The order came quickly and without delay or hassle.
5/5!

3 June 2026
Rated 5 out of 5 stars

Great company

Great company! My husband’s suit is perfect for our anniversary party! Great delivery & packaging! Definitely recommend!

2 June 2026
Rated 5 out of 5 stars

Just do it!

Easy, fast and they don't blow your inbox up with ads and junk just to get the swatches. Love it!!

1 June 2026
Rated 5 out of 5 stars

They are great i got sime swatches and…

They are great i got sime swatches and whoo im very happy in these quality and they came in like four days perfect and what they came in was like a card with all of them in there and I love it. Thank you so much Birdie Grey!.

1 June 2026
Rated 5 out of 5 stars

Great customer service

I had an amazing customer service after purchasing 2 dresses in order to choose the one that fits me best. I received the 2 dressed a month apart and manage to return the first one . It was very smooth and the lady I talk to was very kind and efficient. Got my refund pretty quickly also.

Regarding the dress : great colour , a bit thin and see through but easy to deal with. You might need some alteration as the dress can fit super big even if it's a small for the Stephanie dress. The Bonnie one suits me perfectly.

I would definitely order again .

29 April 2026
Unprompted review
Rated 1 out of 5 stars

This company is less than honest and if…

This company is less than honest and if you have an issue or ordered a product that turns out less than adequate watch out, they will turn their back on you.
I had a terribly product delivery experience and their comment to me was “ sorry but we will not take responsibility, you have the right of Small Claims Court”.
I even found the cell number of the owner, and left her a few respectful polite message to please call me back…..no response.
You choose to do business with this company when something in your life demands 100% quality and reliability, and this company might or will not produce for you, they will leave you harmed, disappointed and over spending your hard earned money to make up for their bad business behavior. Don’t do business with them.

11 May 2026
Unprompted review

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