Birdy Grey Reviews 

558
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 521 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally helpful customer service team and warmly appreciate the surprisingly quick delivery times for their orders. Many people find the fabric samples and final items to be of lovely quality, noting the beautiful colors and soft materials available for their important wedding and special events. However, some customers also noted occasional issues with unexpected sizing inconsistencies and delivery delays that affected their overall timeline. A few consumers felt that the fabric was a bit thin or experienced minor problems when dealing with third-party delivery and shipping vendors during fulfillment.

What people talk about most

Product

Customers consistently note mixed experiences with product quality and sizing. While many reviewers praised... See more

Quality

Reviewers mention positive feedback about quality, highlighting that garments are well made, feature... See more

Delivery service

People report positive experiences with delivery service, often highlighting prompt arrivals and efficient... See more

Order

Consumers find order to be a mixed experience, with many reviewers praising quick shipping times, fast swatch... See more

Customer service

Customers had positive experiences with customer service, often describing support agents as exceptionally... See more

Reviews shaping this summary

Rated 4 out of 5 stars

i was super excited to find out that you can get up to ten free samples, with no extra expense for shipping, from this website. this feature makes it easy to decide on what you want your bridesmaids/g... See more

Rated 4 out of 5 stars

So far I got swatches and I like them, but everything it’s polyester . Everything else it’s good but I was expecting different fabrics.

Rated 4 out of 5 stars

Did not arrive on time despite constant communication with their customer service. I ordered on Monday expecting it on Friday with the rush delivery. I needed it for a Saturday. I ended up gett... See more

Rated 4 out of 5 stars

Measurements per the sizing guide said to go with a medium. When it arrived it was to big on me. I'll have to get it tailored cause I'm short but be warry of the size guide. My normal size is a small,... See more


Company details

  1. Bridal Shop
  2. Wedding Store

Written by the company

Shop fresh, affordable bridesmaid dresses online that pop in pictures in colors that complement the wedding palette, starting at $89. Birdy Grey is a direct-to-consumer bridal brand focusing on affordable, on-trend bridesmaid dresses, gifts & accessories for the marrying generation. Solving the age-old pain point around bridesmaid dresses, Birdy Grey helps bridal parties find the perfect bridesmaid dresses that pop in pictures, at prices that make everyone happy. The company was founded in Fall 2017 in Los Angeles by branding and fashion expert, Grace Lee, who brings experience working for top female brands in fashion and beauty, along with Monica Ashauer, Co-Founder and President.


Contact info

4.0

Great

TrustScore 4 out of 5

558 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(558)

516 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Swashes

I been trying to find my bridesmaid dresses. I ordered some swashes I just got them in today, they came in pretty quickly. I love all the colors, the swashes gave me more of a perspective on what I want I found the colors I wanna go with thankfully!

7 July 2026
Rated 3 out of 5 stars

Confusing refund/“e-gift” process

The suit is lovely. However, the entire exchange/return refund process was very confusing. I had to just re purchase a second jacket. I hope I can get my money back for the first one rather than the “e-gift card” that was supposed to pay for the exchange. So confused.

2 July 2026
Rated 5 out of 5 stars

Love the Lola

measured myself at home & the Lola dress fit perfect! Glad they have extended sizing. The express shipping so affordable & convenient.

3 July 2026
Rated 5 out of 5 stars

Perfect!!

The colors were perfectly what we were looking for! They came so fast and have so many styles in the colors we love!!

3 July 2026
Rated 5 out of 5 stars

Love love love these colors!!

Loved the quantity of colors and size of the swatches, blue the fabrics were very good quality. Ordering was easy and delivery service and tracking was simple and quick

2 July 2026
Rated 5 out of 5 stars

I needed to personally have my daughter…

I needed to personally have my daughter see and touch the different fabric options for her dress selection. These samples were delivered quickly, beautifully packaged, and presented. The website made the process seamless and tearless (thankfully!) by arranging by fabric type, color, floral, etc. Could not have had a better experience.

2 July 2026
Rated 1 out of 5 stars

Terrible

If you want a belt that visibly says made in china, a buckle that pinches your skin, and to be out 30 dollars when you return it then this one’s for you.

2 July 2026
Rated 5 out of 5 stars

Birdy Grey was great I needed to…

Birdy Grey was great I needed to exchange my fiancés suit for a smaller size and it was done with ease! Quality of the materials were GREAT, will shop here again for any and all formal attire.

4 July 2026

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