Birdieboss Reviews 53

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and appealing designs, especially for headcovers and apparel. Many people highlight the exceptional customer service, describing it as responsive, helpful, and committed to customer satisfaction, even when issues arise. However, some customers experienced dissatisfaction with the delivery service, citing delays, lost packages, or issues with shipping carriers. A few other people also felt that the stitching on some products, particularly gloves, could be improved, as it occasionally showed signs of wear after minimal use.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the high-quality materials, vibrant... See more

Quality

Users describe positive interactions with quality, consistently praising the high-quality materials,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Order

Consumers generally express satisfaction with their orders. Many reviewers highlight quick and correct... See more

Delivery service

People report ambiguous experiences with delivery services. Some customers praise super fast delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

In a day and age where Customer Service doesn’t exist I am incredibly impressed with the approach at Birdie boss. I messed up on my order and reached out nto really expecting a reply - instead I rece... See more

Rated 5 out of 5 stars

Nick was what a customer service professional should be like. We went back and forth over email over the past week. His writing was clear and understandable, and his service was impeccable. My order w... See more

Rated 5 out of 5 stars

The four jets on the front? Not just jets. They’re freedom birds in tight formation, carving the American flag across your dome like the Constitution was written in afterburner smoke. When I walk on... See more

Rated 5 out of 5 stars

I recently picked up the Straight Bombs headcover from Birdie Boss, and it absolutely delivers. The design is bold, fun, and definitely gets attention on the course. It fits my driver perfectly — snu... See more


4.2

Great

TrustScore 4 out of 5

53 reviews

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Rated 4 out of 5 stars

Helpful customer service after damaged product

Ordered a glove that unfortunately ripped while at the driving range, I believe due to it being a bit too small. I went onto their website and put in a customer service request and sent an email (that is listed in order confirmation and their website if some people who rate would bother looking around for 30sec to find it). Nick got back to me within a day and sent a new glove after confirming the new size and design with me so it hopefully will not rip again. If the product is still flimsy/poor quality it will impact how I feel, but their customer service is very good and people who rate otherwise are probably lazy and don’t bother looking past the front page of the website for the solution to their problem they’re incapable of solving themselves :)

21 April 2025
Unprompted review
Rated 5 out of 5 stars

Birdieboss for the win

From start to finish I've never had a problem with my orders until my last order I placed. I bought 3 gloves 2 head covers and I was supposed to get a free mystery hat which I didn't get but that's ok people make mistakes. I contacted Nick at birdie boss and that day my hat was on its way! I've ordered multiple polos and hats and they are great! I've seen negative comments on the gloves but I have played 10 rounds with the Gilmore gold glove and very little wear. The key to these gloves after rounds put it back in the pouch it came in with a silica moisture pack. It will keep from dry rotting. Birdieboss for the win!

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Awesome ball markers

Not sure why there’s so many negative reviews, maybe I’m one of the lucky ones or something but got my order pretty quickly and customer service has been spot on. The markers I got are really nice quality, look exactly how they do online and have a decent weight to them. Can’t speak to their other product but the markers are great.

11 February 2025
Unprompted review
Rated 1 out of 5 stars

This place is a complete SCAM

This place is a complete SCAM! They take your money and claim your order has been delivered! Funny when I have cameras surrounding the house and the order states delivered to a person at the front door! I reach out to the company on three occasions and no response. DO NOT BUY FROM BIRDIEBOSS! They are scammers! I filed a legal complaint as well as with my CC company.

1 February 2025
Unprompted review
Rated 1 out of 5 stars

ZERO Customer Support

No customer support! My order was returned to sender (Birdieboss) and I cannot get anyone to respond at their support email after multiple inquiries (they have no phone number). I now have no product and no refund.

1 January 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely atrocious customer service

Absolutely atrocious customer service. Ordered 4 products, only received three. Have been emailing for a week with zero reply. They only have a generic email address with no customer service number. Do not order from this site. They claim they are a small business when they are actually frauds. Shameful.

19 December 2024
Unprompted review
Rated 1 out of 5 stars

Don't buy their gloves.

Don't buy their gloves.. They'are a made out of some thin stinking plastic leather that will break after 120 shots.. Better off buying other cheap china gloves for 1/10th of the price.. I have been writing to them without an answer.. The headcover seem good enough though..

18 September 2024
Unprompted review
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