Jadore Couture Reviews 39

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

What an excellent experience with Jadore Couture! It was a bit stressful ordering online as it was my first time, however the entire experience was fantastic from start to finish. Wanda and her staf... See more

Company replied

Rated 5 out of 5 stars

Beautiful selection. Quick & Easy buying and shipping once I selected what I wanted! Have shipped a few times and will continue to, as I find items I want in the future!

Company replied

Rated 4 out of 5 stars

It was my first Chanel Bag, and im so inlove with it. At first i had a little issue about the lay-away link, i cannot see the details as to when will i pay and how to pay, i started to panic, but grea... See more

Company replied

Rated 4 out of 5 stars

So far, I’ve had great experiences shopping with Jadore Couture. I bought a Chanel purse that was in better condition than I expected for pre-loved. I purchased my first Rolex watch as well but I didn... See more

Company replied

Company details

  1. Consignment Shop
  2. Fashion Accessories Store
  3. Handbags Shop
  4. Jewelry Store
  5. Second Hand Store
  6. Shoe Store

Written by the company

At Jadore Couture, we bring you the finest luxury resell experience in Canada. Featuring prestigious brands like Hermes, Chanel, Louis Vuitton, and many others, our collection is designed for those who appreciate true elegance. With unbeatable prices and a reputation for reliability, Jadore Couture is your go-to destination for authentic luxury fashion. Shop with confidence and style at Jadore Couture.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

39 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Beautiful selection

Beautiful selection. Quick & Easy buying and shipping once I selected what I wanted! Have shipped a few times and will continue to, as I find items I want in the future!

20 March 2026
Unprompted review
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Reply from Jadore Couture

Thank you so much for your kind words! We’re really glad you had such a smooth experience from start to finish. It means a lot that you’ve come back more than once, and we look forward to helping you find your next piece whenever you’re ready.

Rated 5 out of 5 stars

What an excellent experience with…

What an excellent experience with Jadore Couture! It was a bit stressful ordering online as it was my first time, however the entire experience was fantastic from start to finish. Wanda and her staff was quick to respond to me when I had inquiries, the items were received faster than expected and the Louis Vuitton multi pochette was exactly described. I loved the nice note inside the package and the call post order to check in with me. I would definitely buy again from Jadore Couture. Thank you!!

13 March 2026
Unprompted review
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Reply from Jadore Couture

Hi LoriAnn, thank you for sharing this, it really means a lot to us!

I know ordering a piece like that online for the first time can feel a bit nerve-wracking, so I’m really glad we were able to make it feel smooth and reassuring for you. The Multi Pochette is such a great choice, I’m happy it arrived exactly as expected.

I’m also glad the little details and follow-up call didn’t go unnoticed. We truly appreciate your trust and would love to help you find your next piece when you’re ready.

Rated 5 out of 5 stars

Very reasonable prices and great…

Very reasonable prices and great products . A very wide variety of products. Very accurate descriptions and pictures. Extremely quick shipping. Will be certainly purchasing from them again !

1 March 2026
Unprompted review
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Reply from Jadore Couture

Thank you for the thoughtful review! We’re so glad everything from pricing to product selection and shipping met your expectations. We put a lot of care into accurate listings, so it’s great to hear that came through. Looking forward to helping you find your next piece soon!

Rated 4 out of 5 stars

It was my first Chanel Bag

It was my first Chanel Bag, and im so inlove with it. At first i had a little issue about the lay-away link, i cannot see the details as to when will i pay and how to pay, i started to panic, but great thing is , their costumer service was superb! They respond quickly and resolved my issue.. it was smooth transaction after.. how i wish the pick up location is not outside establishments coz its really akward waiting outside while people on cafe is staring at you..

18 February 2026
Unprompted review
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Reply from Jadore Couture

Thank you so much for sharing this. I’m so happy to hear you love your first Chanel bag, such a special purchase.

I’m also glad we were able to quickly sort out the layaway confusion and get everything running smoothly for you.

We appreciate your feedback on the pickup experience as well. As an online-only shop with no storefront, we offer curbside local pickup to keep things quick and convenient.

Enjoy your bag, and we hope to help you find your next one soon.

Rated 5 out of 5 stars

Love jadore couture

“Wanda and the staff were absolutely amazing with outstanding customer service. They helped me pick the perfect purse with so much patience and genuine passion. I truly appreciate the experience—highly recommended!”

18 February 2026
Unprompted review
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Reply from Jadore Couture

Thank you so much for the kind words. It was a pleasure helping you find the right purse, and we're really glad you enjoyed the experience. We always want the process to feel relaxed and exciting, not pushy or rushed.

Hope you’re loving the bag, and thank you again for the lovely review and recommendation!

Rated 5 out of 5 stars

This was my first purchase from Jadore…

This was my first purchase from Jadore and it was flawless. Beautifully wrapped Hermes scarf with scarf style book and an lovely hand written note included. Highly recommend

3 March 2026
Unprompted review
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Reply from Jadore Couture

Thank you so much for sharing this! I’m so glad you loved the Hermès scarf and the little details we included, it means a lot.

We appreciate you choosing us for your first purchase and hope to help you find something just as special next time you shop with us.

Rated 5 out of 5 stars

Best Preloved

Quick shipping, loved the personalized note that came with, lovely qualify of product received regardless of it being pre loved

12 January 2026
Unprompted review
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Reply from Jadore Couture

Thank you so much for your thoughtful feedback. We’re really happy to hear you enjoyed the note and loved the quality of your piece. We truly appreciate your support and hope to welcome you back again soon.

Rated 5 out of 5 stars

Excellent service and quality.

I am truly impressed with the exceptional customer service and the prompt delivery. The bag arrived exactly as described and perfectly matched the images. Thank you Jadore, for such a refined shopping experience. I would gladly recommend you to others.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Love

Was quick and easy to pickup, I love the bags I got, most come with receipts which I love aswell…

22 October 2025
Unprompted review
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Reply from Jadore Couture

Thank you! We’re so glad pickup was easy and that you love your bags. We always include receipts when available and we’re happy it made a difference. Appreciate you choosing us!

Rated 5 out of 5 stars

Highly Recommend!

I have made a few select purchases over the years and have always been delighted. First, the quality rating of the products have been spot on. Second, the pricing is fair. Third, the customer service has been fantastic (answering questions in a timely manner). Lastly, the purchases have always been delivered as promised (critically important as you want to get that beauty in your hands as soon as possible!) I would highly recommend Jadore Couture!

4 September 2025
Unprompted review
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Reply from Jadore Couture

Hi Cindy,

Thank you so much for your thoughtful words and for being such a loyal client over the years. We’re truly grateful for your continued support and so happy to hear that your experiences with Jadore Couture have been so positive.

We’re so happy to have earned your trust and recommendation, and we can’t wait to help you find your next beauty when the time is right!

Rated 5 out of 5 stars

Love the quality of the bags I have…

Love the quality of the bags I have purchased so far every item is in even better condition then expected they are super responsive if I have any questions and the flexible payment plans they have make it possible for everyone to get desired items !

16 August 2025
Unprompted review
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Reply from Jadore Couture

Janielle, thank you for such a lovely review! We’re so happy the quality and service have exceeded your expectations, and that our payment plans have been helpful. We’re grateful for your trust in us!

Rated 5 out of 5 stars

Quality was great

Quality was great. Customer service was amazing.

2 August 2025
Unprompted review
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Reply from Jadore Couture

Thanks Matt, we're so happy to hear that our customer service exceeded your expectations. We look forward to serving you again!

Rated 4 out of 5 stars

Quality designer products

So far, I’ve had great experiences shopping with Jadore Couture. I bought a Chanel purse that was in better condition than I expected for pre-loved. I purchased my first Rolex watch as well but I didn’t research wrist watch band sizes and assumed it would fit me. I love the watch but will have to look into purchasing extra links from a reputable site in order for me to wear it. Overall, I would highly recommend their products.

1 August 2025
Unprompted review
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Reply from Jadore Couture

Hi Roxy, thank you so much for your kind words and continued support! We’re happy to hear you’re loving your Chanel purse and Rolex watch. Rolex links can often be sourced directly through the brand or from trusted jewelers, and can be added on no problem. We truly appreciate your recommendation and look forward to helping you find more pieces you’ll love in the future!

Rated 5 out of 5 stars

I love my new product from j’adore…

I love my new product from j’adore couture! Fast delivery. Happy costumer always!

7 August 2025
Unprompted review
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Reply from Jadore Couture

Hi Claudia, thank you so much again for your kind words, we always look forward to serving you! Love always, from our team to you!

Rated 1 out of 5 stars

Bad experience

As someone with extensive experience in the luxury resale market, I hold high standards for professionalism, transparency, and client care. Unfortunately, my experience with J’adore Couture fell far short of these expectations.

The customer service was unexpectedly poor — cold, dismissive, and at times, genuinely concerning. For a business operating in the luxury space, where trust and attentiveness are paramount, this level of service is unacceptable. Clear communication and respectful interaction are the foundation of any reputable resale operation, and regrettably, those qualities were lacking here.

I sincerely hope J’adore Couture reevaluates its approach to client relations, particularly when dealing with discerning and informed clientele.

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience!

I was a first time buyer and the experience was great. As described, the bag is in pristine condition and I loved it! The delivery was fast and communication was great as well. 😊

23 May 2025
Unprompted review
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Reply from Jadore Couture

Thank you so much for your kind words! Hope you enjoy your beautiful new bag, and we hope to see you again soon! 😊🖤

Rated 5 out of 5 stars

Stunning!!!!

Love my Gucci purse! It is stunning! The purchase was seamless and it was shipped and receive it within a couple of days! Im already looking for my next purchase! ;)

9 May 2025
Unprompted review
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Reply from Jadore Couture

So glad to hear you’re loving your Gucci purse — it truly is a stunner! We’re happy that the process was seamless and that it arrived quickly. Can’t wait to help you find your next dream piece! 😉👜✨

Rated 5 out of 5 stars

I'm very happy with the experience I've…

I'm very happy with the experience I've had with Jadore Couture. I bought a beige Chanel shopper bag and it's in great condition, the curation is excellent, they have several products in great condition, several brands, the prices are good and the payment methods are affordable. The communication was great, the delivery was fast and the service was excellent. I'm very satisfied. It was the first of many!

1 June 2025
Unprompted review
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Reply from Jadore Couture

Thank you so much for the wonderful feedback! We're so excited to hear that you’re happy with your Chanel bag and had such a great experience with us. We work hard to curate quality pieces and provide smooth service, so it means a lot to know it made a difference. We can’t wait to help you find your next dream piece!

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