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Rated 4 out of 5 stars

This review is for Bioprimizers UK. Unfortunately I have had an issue with an order which has not been delivered due to a wrong postcode. I don’t know if the mistake was me or them. This isn’t the pro... See more

Rated 1 out of 5 stars

This company is breaking the law. In the United States, the FDA requires manufacturers to list the specific quantity and name of each dietary ingredient in a "Supplement Facts" panel. Ingredients must... See more

Company replied

Rated 5 out of 5 stars

Excellent product. They have definitely made a difference in my digestion, hands down. I've tried many different digestive enzymes that never took away the piling up of food in my gut. They actually h... See more

Rated 2 out of 5 stars

I was excited to try P3-OM to get my gut health back into order after taking antibiotics. It came very highly recommended. I started it the day I got it, following the directions on the bottle, and al... See more

Company replied

Company details

  1. Vitamin and Supplements Store

Information provided by various external sources

Our mission is dedicated to discover, present, and share strategies backed by cutting edge research that lead to Healthy High Performance. We believe our products empower humanity to achieve an optimal state of well-being in the body, mind, and soul...


Contact info

2.7

Poor

TrustScore 2.5 out of 5

529 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

I an trying to return my products and…

I an trying to return my products and no one is helping me.

22 April 2021
BiOptimizers logo

Reply from BiOptimizers

Dear Susan,

Thank you for taking the time out to leave us a review of your experience. We are sorry to learn that you have not yet received assistance with your returns.

Please email us at support@bioptimizers.com or call us on 1-800-719-2467, and one of our happy health concierges will be happy to assist you with resolving this immediately.

Take care and have a great day.

My very best regards,
Ann-Marie
Happy Health Concierge
BiOptimizers

Rated 5 out of 5 stars

This Magnesium supplement stopped pain!!!

This Magnesium supplement is wonderful! Within two days of taking this brand of magnesium..my severe FIBRO muscle-skeletal- joint pain..resolved..to almost no pain. I have been suffering for 5 months with severe muscle pain and soreness, fatigue in my upper body..like shoulders ribs, back, neck, arms..etc. My sleep is deeper now.

22 April 2021
Rated 2 out of 5 stars

The product is good but the time it…slow delivery

The product is good but the time it took to receive it was not!
Very slow compared to everything else I order online. Also tracking was difficult......sorry, you asked.

22 April 2021
BiOptimizers logo

Reply from BiOptimizers


Hello Joyce,

Thank you for taking the time out to leave us a review of your experience. We are sorry to learn that you are dissatisfied with the delivery speed and that it was difficult to track your package.

We apologize for any inconvenience caused.

Please know that we value and appreciate your business with us and if you have any further questions or concerns, please feel free to contact us at support@bioptimizers.com or call us on 1-800-719-2467 and one of our happy health concierges will be more than happy to assist you.

Take care and enjoy the rest of your day!

My very best regards,
Ann-Marie
Happy Health Concierge
BiOptimizers

Rated 2 out of 5 stars

Customer Service lacking

1. I find the dosing difficult to calculate. I've listened to podcasts and videos from the founders, and looked through the website, and find lots of inconsistent information.
2. The PM-03 isn't helping, 2 weeks in, using full dosage as noted on the bottle.
3. Was never told an item I'd ordered was out of stock until I inquired 5 days after ordering without any tracking or confirmation info sent to me.
4. Through company podcasts and online, I was told I could contact the company with questions via the support email. I've sent 2 such emails in the past week to ask for help as to how to use 2 products simultaneously for maximum effect, and have yet to receive any feedback, much less acknowledgement that my questions have been received. For what these items cost, I was expecting better customer service. Doubtful will reorder.

22 April 2021
BiOptimizers logo

Reply from BiOptimizers

Dear Customer,

We appreciate you taking the time to leave us a review of your experience. We are sorry to learn that it was not a pleasant one for you.

We sincerely apologize for any delays you encountered with getting your question answered as well as any difficulties you had working out how to take the products.

We truly appreciate your business and will be happy to assist if you have further concerns. You can reach us via email at support@bioptimizers.com or call us on 1-800-719-2467.

Take care and have an awesome day.

My very best regards,
Ann-Marie
Happy Health Concierge
BiOptimizers

Rated 5 out of 5 stars

BiOptimizers products do what they say. Amazing!

I am loving these products so far.
I have been taking their enzyme stacks for four months and taken alongside smarter eating habits and exercise I actually see and feel a difference.
Have to add that my exercise is only daily movement/walking interspersed with a usual workouts and activity. I wanted to feel and look great without having to devote serious time with workouts every day. Life balance is now fantastic.

I have just received my Nootropics and very excited to experiment with these too. Love what you guys are bringing to the market.
Expensive? Yes but not as expensive as a half lived life and medical bills.

22 April 2021
Rated 4 out of 5 stars

The product seems to work for my body

The product seems to work form my body's needs. I plan to use it until my divining swing says to stop. This was the only magnesium supplement out of 5 other brands tested that was positive for my body. Easy to take capsules.
Priced to make a profit for the producers.

22 April 2021
Rated 4 out of 5 stars

I love this magnesium

I love this magnesium, my body needed this supplement. Only frustration was that I ordered several bottles for free shipping then after checkout I was offered extra bottles at a reduced price. Why not be up front about a discount for bulk orders?

22 April 2021
Rated 3 out of 5 stars

Your magnesium product is superb but…

Your magnesium product is superb but your website is a pain ! The constant pop ups with better deals & the confusing yellow tag that says “ I want to improve my health now “ that SHOULD SAY “ CHECK OUT NOW” Are almost enough irritation to not buy your product.

22 April 2021
Rated 2 out of 5 stars

I received an email from bioptimizers…

I received an email from bioptimizers that said my "subscription order" for magnesium would be issued at such and such date. I NEVER signed up for a subscription order. It was very presumptuous that I needed more by then and it makes me rethink if I will reorder. Not a good way to keep customers!

22 April 2021
BiOptimizers logo

Reply from BiOptimizers


Dear Gh,

Thank you so much for taking the time to leave us your feedback.

Our record shows, that you did indeed start a monthly subscription for our Magnesium Breakthrough when you ordered back in March, maybe this was not intentional?

I can see you have already canceld the subscription before you were charged and shipped the product.

Please know that we value and appreciate your business with us and if you have any further questions or concerns, please feel free to contact us at support@bioptimizers.com or call us on 1-800-719-2467 and one of our happy health concierges will be more than happy to assist you.

Take care and have an awesome day.

My very best regards,
Ann-Marie
Happy Health Concierge
BiOptimizers

Rated 3 out of 5 stars

I bought because i read good reviews

I bought because i read good reviews. At today, I improved my daily intake magnesium supplement more than 20 days ago, I didn't notice any visible improvement. I still wake up in the middle of the night.
Anyway, I'll finish the bottle. I'm not sure if I'll buy it again.

22 April 2021
Rated 2 out of 5 stars

Totally turned off

I was totally turned off by your hyper aggressive sales approach. I think I had to go through three or four separate offers a check out before I could buy my product. Never again!
The supplements themselves are grossly overpriced. There’s so much hype around this product line and it’s Founder, that I question the accuracy if it’s claims.

22 April 2021
BiOptimizers logo

Reply from BiOptimizers

Hello George,

We appreciate your feedback. We are sorry to learn that you were dissatisfied with your ordering experience on our website, and we apologize for any inconvenience caused.

We offer our upsell discounts as a means to encourage and assist people who have already made a purchase and would like to get more products that they may need at a cheaper cost.

We understand that it can be overwhelming, but our web team is working on ways to improve the overall ordering experience on our website and help us serve our amazing customers better.

Please feel free to contact us at support@bioptimizers.com or call us on 1-800-719-2467 and one of our happy health concierges will be very happy to assist you.

Take care and have a great day.

My very best regards,
Ann-Marie
Happy Health Concierge
BiOptimizers

Rated 3 out of 5 stars

I had a very good experience with your…

I had a very good experience with your representative on the phone. However, it’s been over a week and still have not received my product! Every other order I place on various sites do not take as long. I do believe a lot has to do with the Cleveland postal service, but I think I’m going to cancel my auto subscription—I don’t want to go through this every month.

22 April 2021
Rated 3 out of 5 stars

I’ve had a little trouble

I’ve had a little trouble with the recurring billing which is a little more complicated then other sites but I got it straightened out. The shipping seems to take longer them most so if you need to reorder make sure you do it a couple of weeks ahead of time.

22 April 2021

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