JW

Janet Williams

United States

Reviews

Review of BiOptimizers


Rated 1 out of 5 stars

This company is breaking the law

This company is breaking the law. In the United States, the FDA requires manufacturers to list the specific quantity and name of each dietary ingredient in a "Supplement Facts" panel. Ingredients must include measurements like milligrams (mg) or micrograms (mcg) to show the amount per serving. They don't provide this information, which is highly suspicious. Some forms of magnesium are cheaper than others, and are less easily absorbed. There's a lot of hype on this site, but little real information.

10 March 2026
Unprompted review

Reply from BiOptimizers

Hello Janet,
Thank you for contacting BIOptimizers! My name is Kerry-Ann, and I am your Happy Health Concierge assigned to assist you today.
Our apologies for any confusion you may have regarding our supplement facts breakdown.
Our Magnesium Breakthrough uses a proprietary formula, which is fully compliant with FDA regulations. As required, we list the total amount of the proprietary blend per serving (500mg), along with the different forms of magnesium included, in order from highest to lowest quantity.

This labeling format is standard and ensures that you know exactly what types of magnesium are present, while protecting the unique formulation that makes our product effective. Please rest assured that our products meet all regulatory requirements for safety and transparency.
If you have any further concerns, please feel free to call us at 1-800-719-2467 or email support@bioptimizers.com.
Wishing you happiness and great health, take care!

Review of Ffern


Rated 1 out of 5 stars

BEWARE! Manipulative ads and weird sales tactics

I saw a Facebook ad describing their perfume. The ingredients looked appealing, so I clicked. Then I had to spend several minutes answering questions, and give them my phone number, before finding out it costs about $125/bottle. Color me stupid!
They set you up to think the perfume Is super exclusive and hard to get hold of; that you'd be lucky to get your hands on a bottle. It's all a game.
One day later:
Yesterday I began their process to "find the right scent for you." This involved giving my name, cell number, and other information. I didn't complete the order because I changed my mind when I finally learned the price. Today I got a text saying, "Your bottle of (perfume) arrives with a sampling kit and free returns. Arrange for delivery here" with a link. This is SO CREEPY AND INTRUSIVE. They're trying to force a sale on me. This company is so pushy, manipulative and non-transparent; I wouldn't trust them or any of the so-called positive reviews on this or any other site.

16 February 2026
Unprompted review

Reply from Ffern

Hi Janet,

Thank you so much for taking the time to share this feedback, and I’m really sorry this was your experience.

Our intention was to understand your scent preferences, not to make things feel drawn out. With regards to our ledger, It's not a marketing tactic but rather the foundation of Ffern - we make fragrance in small batches as a one-off, helping us to reduce waste and plan our production, as well as encouraging wearers to live in the seasonal moment.

I’m sorry again for the frustration, and we really appreciate your feedback - we will certainly take your comments on board. In the meantime, I have requested some more information from you regarding this via Trustpilot so we can investigate this further.

Best wishes,
All at Ffern

Review of Sephora


Rated 1 out of 5 stars

I’ve had it with Sephora

I’ve had it with Sephora. Yesterday I went to the store in Emeryville. Today I went to the Berkeley store. Both trips require a 20 min. drive and difficult parking.

I went to Sephora because they have a wide selection and you can try on samples. The problem is that in both stores, almost every product I was interested in was not available. Either there were no samples to try, or the samples were there but they were broken or used up.

In Berkeley I finally found two products I wanted. The samples were on the shelf but there weren’t any I could actually buy.

A sign said if the product isn’t in stock, they’ll ship it to you for free. I stood in a long line clutching my samples. When I got to the front, a guy told me to GO BACK to the woman standing at the front of the store and she would “take good care” of me. I went back. The woman asked my phone number and spent a long time awkwardly typing into a phone-sized computer with her long fingernails. Finally she told me that one of the products isn't unavailable in the store OR online. I didn’t want to wait for another lengthy typing procedure. I gave up and went home.

I was prepared to spend about $60 on products but instead wasted two hours of my time and went home with nothing but frustration.

There are a lot of sales people standing around “helping” people in Sephora, although many of them are either not doing much or are not very helpful.

These people would be better employed refreshing the stock. The empty, broken or disgustingly melted, gooey products need to be replaced. The empty or unavailable samples are that way because THOSE ARE THE PRODUCTS PEOPLE WANT MOST! The samples that are on the shelf but no longer available for purchase should be removed SO THAT PEOPLE DON’T WASTE THEIR TIME TRYING TO BUY THEM.

In the meantime, don’t waste your time going there.

3 January 2026
Unprompted review

Review of Evry Studio


Rated 3 out of 5 stars

Drab colors, and they still ride up

I ordered the high rise underwear. They are fairly comfortable and the panty lines don't show like my bikini underwear. However, the colors are kind of ugly and they still ride up. Also, they're too expensive! Don't pay full price!

17 December 2025
Unprompted review

Review of Cuddledown


Rated 1 out of 5 stars

Cuddledown Rewards is a big pain

I like their products, but they're too expensive. When I placed my order I was encouraged to join "Cuddledown Rewards" to get a rebate on shipping charges (which are high) plus a 10% rebate.

This process was lengthy and confusing. They don't tell you at the outset that you get a 30 day free trial, and then are charged $19.99/month. When you're signing up they try to hide this info.

You don't get the discount when you place your order. You have to go to a different site and enter lengthy, detailed information including the amount you are charged for shipping and handling. Your order confirmation receipt doesn't include this info, and I couldn't find it on their website, so I had to call them and ask a rude employee how much I had been charged for shipping in order to complete the form.

Now I have to follow up and cancel my membership to Cuddledown rewards before 30 days in order to avoid paying the $19.99 fee.

This whole process has taken about an hour, and will take even more time in the future.

24 August 2025
Unprompted review

Review of Papmd


Rated 1 out of 5 stars

Don't recommend their mouth tape

I ordered 31 mouth strips from this company on August 26, 2024 (Order #PMD148548.) I was dubious about their efficacy, but they have a money-back guarantee, so I felt safe in trying them.

I tried one and woke in the middle of a nightmare about choking to realize that I WAS choking. The back of my throat had closed; this is what happens in sleep apnea. I had to tear the tape off in order to breathe. It was such an unpleasant experience that I waited about four months to try it again. The same thing happened.

Now I realize that their money-back return expired at the end of 60 days. I've written and asked to return them, but I may be out $29.98 for the remaining 29 patches, which are no good to me.

If you have sleep apnea, this is more of a health hazard than a a solution. If you want to try them, be sure to return them within the 60 day limit.

22 November 2024
Unprompted review

Review of World Vision International


Rated 2 out of 5 stars

Impersonal, disappointing service

For the past 10 years I've sponsored a little girl in Haiti through World Vision. When I initially signed up, I was given to understand that I could mail presents, that I would get a photo of her with the presents I sent, that I would be able to email her and get replies, and that I would continue to sponsor her until she was 18. I joined because I wanted the personal relationship this seemed to promise.

At first I got photos of her with the gifts I sent her, but soon I didn't get photos unless I sent monetary gifts. No photos were provided with the packages I sent through the mail.

A couple of years ago they changed her address without informing me. I had made pre-printed address labels, so didn't realize the presents were going to the wrong address until one of my gifts was returned in the mail a year later. I don't know what happened to the other gifts. I sent more packages to the correct address over a year ago, but got no response.

This week I suddenly got an email that said my child's community has "graduated". They included a film that showed the community has clean water, some sanitary facilities and a play area, but not a lot else. I know my child went to school, but don't know if the school will continue, what the children have been learning, or what sort of medical care they may receive in the future.

There used to be an email where I could write with questions or complaints, but now I can't find it in their emails or on their site. They provide a phone number, so I called it and waited on hold. I spoke to a glib, chatty man who told me my child didn't receive the last few packages I sent, that I should've called sooner, and that they are not responsible for the mail in Nicaragua. (I reminded him that my child is in Haiti.) I went to a lot of trouble to mail these things and am so disappointed. He told me I can send her a final email, but no further letters, monetary gifts or packages.

I am really disappointed that this was done with no prior notice. My sponsored child is only 12. I had purchased other gifts to send her and now don't know what to do with them. This is too abrupt. I feel that World Vision has abandoned both my sponsored child and myself without sufficient advance notice or information.

I also learned that they've already ended the monthly donation to my sponsored child and transferred it to another child in a different country without my permission. This was not clear in the emails they sent me. I told them to stop the donation as I don't want to repeat this experience.

It's probably a better use of funds just to donate to a charity that provides food, education or healthcare without promising a "personal connection." Your money will be better spent, and you and your sponsored child won't wind up feeling abandoned.

21 July 2023
Unprompted review

Review of World Vision UK


Rated 2 out of 5 stars

Impersonal treatment, abrupt discontinuation of services

For the past 10 years I've sponsored a little girl in Haiti through World Vision. When I initially signed up, I was given to understand that I could mail presents, that I would get a photo of her with the presents I sent, that I would be able to email her and get replies, and that I would continue to sponsor her until she was 18. I joined because I wanted the personal relationship this seemed to promise.

At first I got photos of her with the gifts I sent her, but soon I didn't get photos unless I sent monetary gifts. No photos were provided with the packages I sent through the mail.

A couple of years ago they changed her address without informing me. I had made pre-printed address labels, so didn't realize the presents were going to the wrong address until one of my gifts was returned in the mail a year later. I don't know what happened to the other gifts. I sent more packages to the correct address over a year ago, but got no response.

This week I suddenly got an email that said my child's community has "graduated". They included a film that showed the community has clean water, some sanitary facilities and a play area, but not a lot else. I know my child went to school, but don't know if the school will continue, what the children have been learning, or what sort of medical care they may receive in the future.

There used to be an email where I could write with questions or complaints, but now I can't find it in their emails or on their site. They provide a phone number, so I called it and waited on hold. I spoke to an overly chatty but rather glib man who told me my child didn't receive the last few packages I sent, that I should've called sooner, and that they are not responsible for the mail in Nicaragua. (I reminded him that my child is in Haiti.) I went to a lot of trouble to mail these things and am so disappointed. He told me I can send her a final email, but no further letters, monetary gifts or packages.

I am really disappointed that this was done with no prior notice. My sponsored child is only 12. I had purchased other gifts to send her and now don't know what to do with them. This is too abrupt. I feel that World Vision has abandoned both my sponsored child and myself without sufficient advance notice or information.

I also learned that they've already ended the monthly donation to my sponsored child and transferred it to another child in a different country without my permission. This was not clear in the emails they sent me. I told them to stop the donation as I don't want to repeat this experience.

It's probably a better use of funds just to donate to a charity that provides food, education or healthcare without promising a "personal connection." Your money will be better spent, and you and your sponsored child won't wind up feeling abandoned.

21 July 2023
Unprompted review

Review of Hulu


Rated 1 out of 5 stars

TERRIBLE customer service!

Today (June 19) I purchased a $25 Hulu "gift card" through Capital One Shopping. I applied it to my Hulu account. Now my Hulu account has two messages. One says that I will be billed $10.00 on
07/19/23. This can't be right, since the $25 I applied should last almost 2 months. The other says that I'm using credit, and that my subscription will end on 8/8. This two messages can't both be right. I am confused.

I called Hulu "Help line" and it told me that the wait time is 86 minutes. After waiting about 10 minutes, they gave me the option to get a call back when my turn came up. I chose this option but have not yet received a call back.

I also tried the "Chat line" and after waiting a few minutes, got the message that I am 95th in line. This is really terrible customer service.

19 June 2023
Unprompted review

Review of Pottery Barn


Rated 1 out of 5 stars

VERY hard to return defective item!

I spent a long time shopping online for a stoneware serving bowl, and bought one online at full price (almost $50) from Pottery Barn. It arrived with a dent in the rim. I went online to return it, and found that the order was marked "not eligible to return ". There is no reason for this, as it doesn't fall into any of their "not eligible to return" categories. There's nothing on their website regarding the return of defective items. Also no email address or chat line; only a number to call (888-779-5176).

I called this number and pressed option 5, only to hear a phone ring once and then dead silence. No music or "please continue to hold" message. I assumed I had been cut off. I tried twice more with the same result. Finally I called an actual Pottery Barn store, got a human who again gave me the same 888 number to call. I told her that I only heard silence on the line and assumed I'd been cut off. She said no, that the dead silence was normal, and that she had already had to hold for over 30 minutes today in order to help a customer in the store. I thought of all the people like me who were calling this number, hearing dead silence, and trying again and again. This is terrible customer service, and a waste of everyone's time.

I called back and finally got a human who emailed me a shipping label. Now I have to put it all together and return it to the store. What a bother. I thought Pottery Barn was a reputable operation; I will avoid them in the future.
It's just not worth it.

30 November 2022
Unprompted review

Review of ThriftBooks


Rated 1 out of 5 stars

Not enough info in descriptions of used…

Not enough info in descriptions of used books. The books weren't cheap, and one had a torn page. I wanted to give it as a gift, but don't feel comfortable doing so.

16 March 2022

Reply from ThriftBooks

Hello Janet,


We are sorry to hear that your experience was not a positive one and for any inconvenience caused. Please contact us at the link below and we will be more than happy to correct this for you.

https://www.thriftbooks.com/contact.aspx


- Victoria