Biolabshop Reviews 

450
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 240 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, often noting significant positive results and value. Many people also highlight the fast and efficient delivery service, with items frequently arriving quickly. Additionally, numerous consumers commend the customer service for being helpful, responsive, and effective in resolving issues. However, some customers also noted issues with customer support, experiencing unresponsiveness, difficulty obtaining tracking information, or problems with order resolution. A few other people also felt that some products were ineffective, or that orders were incorrect, mislabeled, or not shipped as expected, leading to concerns about payment and refunds.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant dissatisfaction... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers praising the support as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Third time using Biolab and first time having a issue (which was the postman’s fault) - customer support were on it quickly and got the problem solved

Rated 5 out of 5 stars

My experience with them has been very positive, I’m surprised by the negative reviews. I have been doing a course of dihexa and feel great, I can’t chalk it up to placebo. If I take more than 10mg I g... See more

Rated 5 out of 5 stars

After trying several UK suppliers of 5-Amino-1MQ, Biolab has clearly been the most reliable. Before finding them, I purchased the same product from an Amazon seller and two other UK compani... See more

Rated 5 out of 5 stars

The best products I've been using for several years and have never been disappointed. I recommend them to everyone. PL najlepsze produkty ktorych uzywam od kilku lat i Nigdy sie nie zawiodłem p... See more


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

Written by the company

BIOLAB SHOP — Elevate Your Wellness & Master Biohacking At BIOLAB SHOP, we specialize in curating wholesale and retail supplies of high‑quality supplements, including peptides, amino acids, nootropics, and adaptogens, all designed to support enhanced performance, recovery, longevity, and overall wellbeing. What truly sets us apart is our commitment to scientific rigour and product integrity. We’re proud to back every formula with rigorous laboratory testing, ensuring you receive only products that meet the highest standards of purity and efficacy. Whether you're a seasoned biohacker, an athlete striving for new heights, or simply someone passionate about living your healthiest life, BIOLAB SHOP is your trusted partner. From recovery‑boosting peptides and cognitive enhancers to vitality‑supporting supplements and targeted adaptogens—our catalogue reflects both innovation and ambition.


Contact info

4.0

Great

TrustScore 4 out of 5

450 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(450)

344 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nothing but positive things to say…

Nothing but positive things to say about BioLabs. Fast turn around from point of ordering to items being at my door, at times within 24hrs. All products I have used work great. You can tell/
Feel these products are high quality.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Stay away

Very disappointing experience. The website looks professional, but the product quality is extremely poor. After completing the purchase, customer support becomes completely unresponsive. Multiple attempts to contact them were ignored.
I would not recommend this site. Stay away.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible experience

COMPLETE GARBAGE!!!Customer service is totally absent, they ignore you completely. Stay away, don't waste your money!

26 January 2026
Unprompted review
Biolabshop logo

Reply from Biolabshop

We’re sorry to hear about your experience and would kindly ask you to contact us directly via WhatsApp so we can review your case properly. Without order details, it’s not possible to investigate or assist, but we are open to resolving any issues once we receive the relevant information.

Rated 1 out of 5 stars

Bad quality, bad costumer supp

I purchased some bottles of Ostarine from the site, but when they arrived they were totally crystalised, unusable, not to mention that one of the bottles was half-way empty.I reached out to the support, who only happened to answer after 3 working days, and they told me they send one, only one , bottle in change .

17 January 2026
Unprompted review
Biolabshop logo

Reply from Biolabshop

Hello, We did send full new order to you with 2x ostarine.

Rated 1 out of 5 stars

I paid for a one time order and they…

I paid for a one time order and they set me up on a subscription as i now see happened for many other customers. I should have researched more before purchase. I've also felt no improvement in health from their products.
Additionally snapping a glass vial seems dangerous and for marketing aesthetic only.

21 January 2026
Unprompted review
Biolabshop logo

Reply from Biolabshop

We would like to clarify that we do not offer any subscription services. Our store operates solely on one-time purchases, and it is not technically possible to enroll customers in subscriptions on our website.

We are a peptide-focused shop, and all orders must be placed manually by the customer each time. Any claims regarding automatic subscriptions are therefore incorrect.

Rated 1 out of 5 stars

Fake products

The products biolabshop uk are fake. I have tried real
Peptides and there peptides. Biolabs products did absolutely nothing even having 3 times the recommended dose. I didn’t feel a single thing over a
Period of 3 weeks. From another company the same product worked almost immediately. The only reason I bought from them was that my original provider was out of stock. Biolabs offered next day delivery so I thought I would give them a try. Do not waste your money on buying just fillers and no real product in them. They will not refund your money.

I did contact you many times VIA email, WhatsApp
and you didn’t reply!

FAKE PRODUCTS

8 January 2026
Unprompted review
Biolabshop logo

Reply from Biolabshop

We take such claims very seriously and would kindly ask you to contact us directly via WhatsApp so we can investigate this properly. Please specify which exact products you are referring to, including the order number and batch details.

Individual responses to peptides can vary significantly, and subjective “feeling” is not a reliable indicator of product quality. All our products are supplied with verified documentation and undergo quality control.

Without concrete order and product details, it is not possible to assess or resolve this matter. We are open to clarifying everything transparently once we receive the necessary information.

Rated 5 out of 5 stars

Worth it

So far, Biolab's supplements have been working incredibly well in helping me to achieve my fitness goals. Delivery was also incredibly fast. Would highly recommend!

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Exceeded my expectations

I’ve tried so many companies, but Biolab has the best delivery and great product so far. I’ve been trying peptides and supps and in my opinion the quality and results exceed my expectations.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

I am very satisfied

I finally found a company where I can order everything I need. New products are constantly being added. The company is “with the times”. Support in choosing, fast delivery.

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Great quality products and amazing to…

Great quality products and amazing to have a store that sells such a variety in one place. The orders are processed and shipped fast with delivery usually within 1-2 days. After 4 months of using the products my health feels great and they are helping me to push in my training sessions and also get support for the stress response on my body. Highly recommend.

1 October 2025
Unprompted review

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