Biolabshop Reviews 

450
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 241 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and the positive results experienced. Many people highlight the fast delivery service, with orders often arriving within a couple of days, and appreciate the secure packaging. Reviewers also commend the excellent customer service, describing it as helpful, quick to respond, and effective in resolving issues. However, some customers also noted significant issues with their orders, including receiving incorrect products or experiencing problems with payment processing and subscriptions. A few other people also felt that customer service was unresponsive to their inquiries, leading to frustration regarding unfulfilled orders and refunds.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing significant dissatisfaction... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers praising the support as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Third time using Biolab and first time having a issue (which was the postman’s fault) - customer support were on it quickly and got the problem solved

Rated 5 out of 5 stars

My experience with them has been very positive, I’m surprised by the negative reviews. I have been doing a course of dihexa and feel great, I can’t chalk it up to placebo. If I take more than 10mg I g... See more

Rated 5 out of 5 stars

After trying several UK suppliers of 5-Amino-1MQ, Biolab has clearly been the most reliable. Before finding them, I purchased the same product from an Amazon seller and two other UK compani... See more

Rated 5 out of 5 stars

The best products I've been using for several years and have never been disappointed. I recommend them to everyone. PL najlepsze produkty ktorych uzywam od kilku lat i Nigdy sie nie zawiodłem p... See more


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

Written by the company

BIOLAB SHOP — Elevate Your Wellness & Master Biohacking At BIOLAB SHOP, we specialize in curating wholesale and retail supplies of high‑quality supplements, including peptides, amino acids, nootropics, and adaptogens, all designed to support enhanced performance, recovery, longevity, and overall wellbeing. What truly sets us apart is our commitment to scientific rigour and product integrity. We’re proud to back every formula with rigorous laboratory testing, ensuring you receive only products that meet the highest standards of purity and efficacy. Whether you're a seasoned biohacker, an athlete striving for new heights, or simply someone passionate about living your healthiest life, BIOLAB SHOP is your trusted partner. From recovery‑boosting peptides and cognitive enhancers to vitality‑supporting supplements and targeted adaptogens—our catalogue reflects both innovation and ambition.


Contact info

4.0

Great

TrustScore 4 out of 5

450 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(450)

344 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fake products

Hgh fake zero affects even after increasing dose

Had it lab tested and bunk garbage as expected.

Lab report on product on website either a fake or a one off but recent batch worse than the China crap

Don’t waste your money

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Creditcard fraud, no respons/responsibility.

In November I placed an order with Biolabshop. Shortly after, my credit card was used in other countries for suspicious transactions in restaurants and casinos. My bank confirmed that my credit card details were leaked.
I almost never use my credit card, only for Biolabshop. This makes it very clear to me where this data breach came from. When I searched online, I also found that I am not the only one: many other customers who ordered between November 2025 and January 2026 reported exactly the same issue and suffered hundreds of euros in damages.
I do not know whether this was an unintentional data breach or something else, but under European law (GDPR), a company is required to inform its customers within 72 hours in case of a data breach. Biolabshop did not do this. This makes them responsible for the damages in my opinion, and I expect to be compensated.
I have sent two emails about this issue and have received no response for more than 10 days. Via WhatsApp I do get replies, but the person who responds is disrespectful, avoids my questions and sounds angry. The worst part is that they are lying. When I asked if they were aware of the data breach, they said no, while I have proof that other customers already complained about this and that Biolabshop even replied to some of those reviews on Trustpilot. So they clearly knew about it, but denied it to me.
To be fair, the products were eventually delivered to me. I see in other reviews that for some people this does not happen, but in my case everything arrived. However, delivery usually takes around 14 days, not the 2–4 days that are promised.
About the quality of the products, I cannot say much. So far I have not noticed much effect. Some people say they receive placebos or even water, but I cannot confirm or deny that.
In summary: I strongly advise avoiding this company. They lie, do not take responsibility, have very poor and disrespectful customer service, and handle customer privacy and credit card data extremely irresponsibly. This is a company I will never use again.

17 February 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

I placed an order on this website, but it has still not been shipped. It has already been two weeks. Customer support does not respond to emails or phone calls. They replied with just one word on WhatsApp and then stopped responding.

Stay away from these scammers. The websites are fake. They are actually based in Poland, although the company claims to be registered in the United Kingdom

1 February 2026
Unprompted review
Biolabshop logo

Reply from Biolabshop

Hello.
Please contact us again now is very important and we will solve your issue.

Rated 1 out of 5 stars

Security issues while payment process!?

The product is great so far, BUT when I tried to pay with my (never-before-used credit card), someone tried to pay for many online services with my card a few days later (Uber Eats, Lyft, etc.), and as I said, it's a brand new credit card... Very, very suspicious! If you have a security issue in your payment process, I will definitely never order anything again!

4 February 2026
Unprompted review
Biolabshop logo

Reply from Biolabshop

Hi Daniel,
Thank you for your feedback and for sharing your concern — we completely understand how unsettling such a situation can be.
We want to clarify that we do not store, process, or have access to any customers’ card details. All payments on our website are handled securely by a certified third-party payment provider, in full compliance with PCI-DSS security standards.
Unfortunately, card misuse can sometimes occur due to factors entirely outside of a merchant’s control (for example, data exposure elsewhere online), even when a card is brand new. However, there is no evidence that this was connected to our website or payment system.
That said, we take any security-related feedback extremely seriously. If you are open to it, we would be happy to look into this further together with our payment provider — please feel free to contact our support team directly so we can assist you.
We’re glad to hear you are enjoying the product and we truly hope this clarifies the situation.
Kind regards,
Biolab Shop Team

Rated 1 out of 5 stars

Scammed me out of 700€

I placed an order. At first, I paid by debit card; the amount was deducted from my bank account, but the order was not processed. I did not notice that the money had been deducted, so I placed the order again, this time via bank transfer. All the details were correct, but according to the shop, the payment never arrived.
Now my order has been canceled and I have not received any refund. In total, €700 has been deducted from me, and I will not receive any order.

5 February 2026
Unprompted review
Biolabshop logo

Reply from Biolabshop

You will receive it.
Contact us on WhatsApp please

Rated 5 out of 5 stars

Over a Decade of Peptide Research — BioLab Sets the Standard

I’ve been using peptides for personal research since 2011, and I’ve worked with products from many different sources over the years.
The last 3 years using products from BioLab have been on a completely different level. Nothing I’ve used compares to their consistency and quality.

Through my own biohacking, health, and longevity journey, I’ve seen exceptional results using BioLab peptides. More importantly, hundreds of my clients have implemented these compounds as part of structured, data-driven health protocols, and the outcomes speak for themselves.

Better recovery, improved resilience, sharper cognitive performance, and long-term health optimization have all been common themes. When quality matters (and it absolutely does in this space), BioLab has proven to be reliable, professional, and aligned with serious research standards.

I don’t recommend products lightly. BioLab has earned my trust through results, consistency, and integrity.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Great products over all

Great products over all ! Peptides- they work and contain what it says, no water retention
Nurtition- clean ingredients, no fillers or a lot of artificial stuff, very good quality and taste

29 January 2026
Unprompted review
Rated 5 out of 5 stars

I’m based in the UK

I’m based in the UK. Whenever I order before lunchtime on a week day I get next day fast shipping. Products are amazing, genuine and I’ve seen so many improvements since using Biolab shop

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Top-quality peptides with fast and…

Top-quality peptides with fast and clean effects. Great purity, easy reconstitution, and very consistent results. You can really feel the difference.
On top of that, shipping is fast and reliable.
If you’re looking for peptides that actually work, Biolab is a solid choice.

29 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look