Manipulation of the tokenized ANTHROPIC stock : 1 glass was artificially filled 2 the source of the index changed without warning 3 the futures index is very different from the global market... See more
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See what reviewers are saying
I am a verified seller on BingX P2P who has been waiting 8 months without resolution. Order ID: 1476415863127400455 — I sold 150 USDT for ₽12,736.5 RUB on August 22, 2025. The buyer (Gandi_358) used m... See more
Company replied
We’re looking forwards working on BingX exchange Just recently BingX is Trading Ultima coins This gives me confidence that soon Ultima will develop into one of our major crypto assets
really bad experience all the wrong psychological tactics used. tries to lure people with rewards of 30 usdt, but actually it comes out as 1-2 usdt. even that you can't use unless you do trading of... See more
Company replied
Company details
Written by the company
Established in 2017, BingX exchange is the leading social trading platform, offering the first cryptocurrency copytrading solution to the market. To date, we've expanded our product offering with contracts, spot, social feed and many more As of 2022, we're the top 10 crypto derivative exchange (according to data from CoinMarketCap.com) and have boasted hundreds of spot trading pairs for over 1 million users globally
Contact info
PANAMA CITY, Panama
- Support@bingx.com
- bingx.com
You should know
1.6
Bad
733 reviews
Replied to 88% of negative reviews
Typically replies within 1 week
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"The current device does not support…
"The current device does not support Passkey, please try again after changing your device." Nice joke. Pixel 9 pro. Not supporting passkey while it works in mexc or BYBIT. I strongly not recommend using this bingx thing, they don't know security
Edit: it even struggles with kyc verification. I literally had to use their web version because on app it was always failing. If you are using sumsub then it's your own issue, so I will blame you, not sumsub
8 February 2025
Unprompted review
Reply from BingX
Dear XdekHckr,
We apologize for any inconvenience you've experienced.
As BingX, we are committed to providing a trustworthy and transparent platform, making crypto accessible and friendly to everyone. If you are still having issues to add a passkey, we recomend you try the following steps:
1- Close the app (please make sure you have closed the app in the system) and try again. It may caused by the cache;
2- Try switching wifi or mobile data, it might be caused by current network problems;
3- Please update the app to the latest version. It is recomended that you upgrade to the latest version on the BingX official website https://bingx.com/en/download/
If you have tried the above process and still have the same problem, please don't hesitate to contact us directly at our online support or by email at support@bingx.com
Best regards,
BingX Customer Support.
Stay away
the exchange is complete sh*t. even worse than coinw. registered, passed the formal kyc. everything seemed to be fine, but!! as soon as I turned on the vpn, they immediately blocked trading and depositing coins. like you are from a region that we do not service, pass kyc to unblock trading and depositing. how kyc will help trade in a region that they do not service, these clowns did not specify. another bunch of mommy strategists are forcing you to pass kyc. but you can withdraw, like. well, I decided not to deal with them anymore and to withdraw everything since they are like that... submitted withdrawal requests. and they have been holding them in the "confirmation" state for several days now. no one there is going to release my funds. support simply ignores all messages and that's it. I advise you not to have any dealings with such exchanges. they will steal your money sooner or later anyway
8 February 2025
Unprompted review
Reply from BingX
Dear НеМаляр Андрей,
We are truly sorry to hear about your experience.
We are committed to making BingX available to users around the world, but we reserve the right to choose the markets and jurisdictions in which it operates and may restrict or deny service to certain countries.
If you receive the prompt "You are in a restricted region and will be prohibited from accessing or using our services,", it means that the system has detected that your IP address is from a restricted country. For details, please click this link: https://bingx.com/en-us/support/articles/360033286474/
Additionally, if you are still having issues to withdraw your funds
please provide more details about your account UID, the token and amount you are trying to withdraw. This will enable us to conduct a thorough investigation into your case.
We have sent you a private message on Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific, we can assist you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
BluffX a minute you are up and a minute…
BluffX a minute you are up and a minute you are addressing issues with their supposed quality customer representatives. made a trade on KEST_. which the profits got to me in no time keeps me wondering about the type of structure on here.
14 January 2025
Unprompted review
Reply from BingX
Dear Keyan Cashman,
We apologize for any inconvenience you've experienced.
As BingX, we are committed to providing a trustworthy and transparent platform, making crypto accessible and friendly to everyone. Additionally, we remain committed to putting users first and ensuring that their assets are protected.
If there's anything specific, we can help you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
Yesterday I made a FIAT deposit in EURO…
Yesterday I made a FIAT deposit in EURO in the amount of 200 euros, I used my AIB Personal Banking account - Allied Irish Banks to make the deposit in this iban GB71 CLJU 0099 7129 9003 50, but I forgot to put the Reference Code/Memo* (Required), since then my deposit has not arrived in my Bingx account, it has also not returned to my bank account, I sent an email and until now I have not had a response, it is desperate that you send an email and do not receive a response in at least 1 hour, what company is this?
7 February 2025
Unprompted review
Reply from BingX
Dear Marcos,
We are sorry to hear about your experience.
Please note that Fiat currency transactions are provided by third-party providers. BingX only provides access. If your fiat deposit has not arrived in a long time, please provide more details about your account UID, the specific fiat method you used, order number and indicate if you already have an open case with us. This will allow us to investigate your case thoroughly.
We have sent you a private message on Trustpilot. Your prompt response would greatly help us to follow up on your case. If there is anything specific we can help you with, please do not hesitate to contact us directly.
Best regards,
BingX Customer Support.
Hororible Customer Service and Silencing Complaints
I was trying to trade using API and found out that my trade latency was around 300 ms from my server in SEA Region. Therefore I need to know BingX server region to reduce this latency.
Then I asked BingX telegram group, no one knew where's BingX api server region (shady). Then the admin referred me to customer service email address.
I made ticket #302631 for this enquiry and the specialist referred me to swap_support@*****.com.
After 3 days no reply, I complained this on telegram group and the admin @RAZIEN removed all my messages and kicked me out the group! He said that I'm trying to accessing from region that BingX not servicing.
JUST BECAUSE IM USING SINGAPORE SERVER. DOESN'T MEAN I'M SINGAPORE. HE ASSUMED THAT I AM SINGAPOREAN. I EVEN CAN SETUP MY SERVER ELSEWHERE, LIKE HONGKONG.
Can you imagine you got blocked and kicked out just simply asking for API assistance? What happened if the BingX take your money and just blocked you?
I decided not to use any of BingX service anymore. Because a simple complain can be removed easily in telegram group. I'm not feeling comfortable with this.
I bet they will dismiss this complain by saying: "We are not servicing you because you are in xxx region."
Sincerely,
Kevin
UID:15627518
27 January 2025
Unprompted review
Reply from BingX
Dear Kevin Gamaliel,
We are truly sorry to hear about your experience.
We are committed to making BingX available to users around the world, but we reserve the right to choose the markets and jurisdictions in which it operates and may restrict or deny service to certain countries.
After checking with our team, it was detected that you are in a restricted region in which the service is not open. We appreciate your understanding and support. For details, please click this link: https://bingx.com/en-us/support/articles/360033286474/
Please don't hesitate to reach out at any time if you have any questions or need further assistance.
Best regards,
BingX Customer Support.
Withdrawals
Hi, made a withdrawal on Friday to my UK bank, money hasn’t arrived into my account!! Why?
It was sent from my laptop in Dubai. I’m trying to use the funds to help my business
24 January 2025
Unprompted review
Reply from BingX
Dear Drew,
We are sorry to hear about your experience.
Please note that Fiat currency transactions are provided by third-party providers. BingX only provides access. If your fiat withdrawal has not arrived in a long time, please provide more details about your account information, the specific fiat method you used, the withdrawal amount, and the order number. This will allow us to investigate your case thoroughly.
We have sent you a private message on Trustpilot. Your prompt response would greatly help us to follow up on your case. If there is anything specific we can help you with, please do not hesitate to contact us directly.
Best regards,
BingX Customer Support.
I requested for the withdrawal of all…
I requested for the withdrawal of all my asset. They asked me to send them some documents and 40% tax amount to profit. So I paid them 5555 as tax in their wallet. Now paying tax in their wallet they are asking for more 4000 USD to upgrade my account. Honestly, today I am feeling scammed by BingX. I have my 40000 USD stuck in BingX. Can anyone help me to withdraw my amount. I don’t need any profit from them
20 January 2025
Unprompted review
Reply from BingX
Dear Kushal Kumar,
We are sorry to hear about your experience.
As BingX, we are committed to providing a trustworthy and transparent platform, making crypto accessible and friendly to everyone. Please note that legitimate customer service interactions will not result in unauthorized withdrawals or misuse of personal information. You are solely responsible for your tax report which depends on the tax regulations of your country/region. Therefore, we strongly recommend consulting with your personal tax advisor for further information regarding your tax situation.
Additionally, we have sent you a private message on Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific, we can assist you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
SCAM Exchange
SCAM Exchange, the September 2024 hack was staged and $40 million was stolen by BingX themselves!
Do not use this exchange, your money is not safe at all. No wonder they can pay a Chelsey sponsor deal if you steal from your own customers and tell everyone you’re hacked.
But they are telling everyone they paid back all of the stolen tokens.
Guess what they lie !
Frauds, DO NOT TRUST BingX Exchange!!!
Oh, and BingX , for more info check with Vivien Lin , the promise maker without any results.
The ‘hacked’ wallet:
9aWmzzkrwbENnw95Uw76ZF1ZXnUuqRZuP8xxChqvE4rt
And you know enough. Projects where not refunded. If they did, why only tell everyone, I dare BingX show the proof publicly !
And no I’m not giving you any personal information, because you’re not going to help anyone, you’re just going to tell the world it’s resolved, which isn’t true.
This is a warning to everyone who thinks about using BingX, just don’t do it !
20 September 2024
Unprompted review
Reply from BingX
Dear Shane,
We are sorry to hear about your experience.
Could you please provide more details about the 'stolen funds'? Are you facing any issues when depositing or withdrawing any token? Any specific information regarding dates, transactions, or error messages you received would be extremely helpful. This will enable us to conduct a thorough investigation into your case.
We have requested your information via Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific, we can assist you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support
FRAUD AND THEFT STAY AWAY!!!!!!!
2 January 2025
Unprompted review
Reply from BingX
Dear Mitchell Turner,
We apologize for any inconvenience you've experienced.
As BingX, we are committed to providing a trustworthy and transparent platform, making crypto accessible and friendly to everyone. Additionally, we remain committed to putting users first and ensuring that their assets are protected.
If there's anything specific, we can help you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support
Things I logged in in multiple places…
Things I logged in in multiple places with different ip and my account got restricted with funds In there … ad to seek restitution with £ n v e rra capital
11 July 2024
Unprompted review
Reply from BingX
Dear Help,
We are sorry to hear about your experience.
Please note that BingX remains committed to placing user first and ensuring that their assets are protected. Therefore, to better assist you and resolve this issue, could you please provide more details about the circumstances leading to the account restriction? Any specific information regarding dates, account UID, or error messages you received would be extremely helpful. This will enable us to conduct a thorough investigation into your case.
We have sent you a private message on Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific, we can assist you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
I used this service since almost a…
I used this service since almost a year, i did not have any issues with, I used most of the time the website, today, i did a terrible mistake by downloading there android app, then i did withdraw my money to my wallet, then they restricted my account, asking for me to upload a documentary video about my life, holding my passport, reading their script, and the worst part, they say this might take 10 days, oh dear god, what a scammy way to trade with people money without there permission., I NEED MY MONEY
30 December 2024
Unprompted review
Reply from BingX
Dear Mohammed,
We are sorry to hear about your experience.
Please note that BingX remains committed to placing user first and ensuring that their assets are protected. Therefore, to better assist you and resolve this issue, could you please provide more details about the circumstances leading to the account restriction? Any specific information regarding dates, account UID, or error messages you received would be extremely helpful. This will enable us to conduct a thorough investigation into your case.
We have sent you a private message on Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific, we can assist you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
I made a bot that is winning on Bitget…
I made a bot that is winning on Bitget and losing on bingx. How come ? Bingx plays against you. This is ridiculous. Lost 25k with bingx. Limit order never gets executed , they will make everything to make sure you execute at market orders with enormous fees. STAY AWAY from this broker.
We need to stop having broker doing this ... please get the F out of BINGX ...
25 December 2024
Unprompted review
Reply from BingX
Dear David Duries,
We are sorry to hear about your experience.
Please note that BingX remains committed to putting users first and ensuring their assets are protected. Therefore, in order to better assist you and resolve this issue, please provide more details about your account information, the bot you used, related order number and indicate if you already have an open case with us. This will allow us to investigate your case thoroughly.
We have sent you a private message on Trustpilot. Your prompt response would greatly help us to follow up on your case. If there is anything specific we can help you with, please do not hesitate to contact us directly.
Best regards,
BingX Customer Support.
Skam Exchange
Skam Exchange. Stealing money. The real score should be 0.
16 December 2024
Unprompted review
Reply from BingX
Dear Jens Firma,
We apologize for any inconvenience you've experienced.
As BingX, we are committed to providing a trustworthy and transparent platform, making crypto accessible and friendly to everyone. Additionally, we remain committed to putting users first and ensuring that their assets are protected.
If there's anything specific, we can help you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
WORST PLATFORM .
WORST PLATFORM .. you need to wait long time to confirm your buy and sell problem of liquidity it will make stress to you and to your position
13 December 2024
Unprompted review
Reply from BingX
Dear Isaam,
We are sorry to hear about your experience.
Please note that Cryptocurrency prices are subject to high market risk and price volatility. You should only invest in products that you are familiar with and where you understand the associated risks. Also, past performance of a token is not a reliable indicator of future performance. The value of your investment can go down as well as up, and you may not get back the amount you invested. You are solely responsible for your investment decisions.
Therefore, if you come across with tokens with low liquidity, it is recommended to buy in batches.
Please don't hesitate to reach out if you have any questions or need further assistance.
Best regards,
BingX Customer Support.
I've traded this platform from june and…
I've traded this platform from june and I was vip 2, with a lot of assets and very high trading spot volume. Suddenly they restricted my trading account with no explanation at all. I really liked the trading platform but they don't care about their customers at all.
29 November 2024
Unprompted review
Reply from BingX
Dear María,
We are sorry to hear about your experience.
Please note that BingX remains committed to placing user first and ensuring that their assets are protected. Therefore, to better assist you and resolve this issue, could you please provide more details about the circumstances leading to the account restriction? Any specific information regarding dates, account UID, or error messages you received would be extremely helpful. This will enable us to conduct a thorough investigation into your case.
We have sent you a private message on Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific, we can assist you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
I liquidated my crypto assets on Beyond…
I liquidated my crypto assets on Beyond Standard to Bing, I have been unable to withdraw my coins. BingX constantly requests authentication from Google authenticators.
However, the authenticator was never implemented.
Authenticator cannot be installed either.
The worst thing you can think of is support.
Never assist and support KI. This website appears to be a fraud.
4 December 2024
Unprompted review
Reply from BingX
Dear Lois Poor,
We are sorry to hear about your experience.
Please note that BingX remains committed to placing user first and ensuring that their assets are protected. Therefore, to better assist you and resolve this issue, could you please provide more details about your account information, and if you already have an open case with us. This will enable us to conduct a thorough investigation into your case.
We have sent you a private message on Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific, we can assist you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support
Absolutely disgraceful!
Absolutely disgraceful!! BingX was hacked for over 40M and their response has been nothing short of a scandal! They refuse to take any responsibility and are blatantly ignoring EU General Data Protection Regulation and other EU laws. Their actions show a complete disregard for their customers and the law. Avoid at all costs
20 September 2024
Unprompted review
Reply from BingX
Dear JC,
We apologize for any inconvenience you've experienced.
As BingX, we are committed to providing a trustworthy and transparent platform, making crypto accessible and friendly to everyone. Additionally, we remain committed to putting users first and ensuring that their assets are protected.
If there's anything specific we can help you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
Scam Exchange
Scam Exchange! You should not trust this Exchange with your money. After the big hack they still have not returnd the stolen funds that almost killed several projects!
2 December 2024
Unprompted review
Reply from BingX
Dear Alexander G,
We are sorry to hear about your experience.
Could you please provide more details about 'the stolen funds'? Any specific information regarding dates, transactions, or error messages you received would be extremely helpful. This will enable us to conduct a thorough investigation into your case.
We have requested your information via Trustpilot. Your prompt response would greatly assist us in escalating your case. If there's anything specific, we can assist you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
BingX is not a safe platform
BingX experienced a significant security breach resulting in a loss of $300,000 from the chart with Koko. Although the developer intervened promptly to buy back the lost amount in an attempt to stabilize the project, no reimbursement or compensation has been provided to affected parties by BingX. Given that the breach originated due to vulnerabilities on BingX side, their failure to take full responsibility or provide restitution is both unacceptable and indicative of potential negligence. This lack of accountability raises serious concerns regarding their security measures and commitment to safeguarding stakeholder interests.
20 September 2024
Unprompted review
Reply from BingX
Dear Stig,
We apologize for any inconvenience you've experienced.
As BingX, we are committed to providing a trustworthy and transparent platform, making crypto accessible and friendly to everyone. Please provide us with your account information and we will keep you informed of any updates regarding the KOKO token. Besides, please note that trading, deposit, and withdrawals are enabled for KOKO token.
We have sent you a private message on Trustpilot requesting the information. If there's anything specific, we can help you with, please don't hesitate to contact us directly.
Best regards,
BingX Customer Support.
The copy traders on Bingx are absolute…
The copy traders on Bingx are absolute monkeys..
Lost 3/4 of my entire portfolio until I forced stopped it.
Don't invest here it will only give you stress and poverty.
I'm sure that there is something going on in the background that we can't see..
Support consists of a bot that looks for excuses NOT to connect you to anyone, then it cuts off when you corner it.
It's just a money making factory guys Don't do it, I lost a lot of money to be able to tell you this.
27 November 2024
Unprompted review
Reply from BingX
Dear vince Tobias,
We are sorry to hear about your experience.
Please note that Cryptocurrency prices are subject to high market risk and price volatility. You should only invest in products that you are familiar with and where you understand the associated risks. Also, past performance of a trader is not a reliable indicator of future performance. The value of your investment can go down as well as up, and you may not get back the amount you invested. You are solely responsible for your investment decisions.
If there's anything specific we can help you with, don't hesitate to reach out at any time.
Best regards,
BingX Customer Support.
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