Binance 

​I am reporting a severe case of professional misconduct and a critical Business Logic Flaw that @Binance support is desperately trying to suppress. For the last 8 DAYS, I have provided extensive technical evidence (ISP logs, APN settings, and system captures) proving a major vulnerability in their reward pool logic, but instead of fixing it, they are harassing me.
​Key Issues:
​Critical Failure Ignored: My research proves a reward event (expired Aug 18, 2025) is still active in 2026, posing a massive drain risk.
​Support Incompetence: I endured over 12.5+ HOURS of grueling live chat sessions. Agents Joann.O and Annie H formally admitted the flaw was 'CRITICAL' and 'SEVERE', yet no action was taken.
​Dishonesty & Harassment: Agent Jeremy is now blatantly lying and denying the admissions made by his seniors. Furthermore, Agent Annie H sent me 'self-harm' scripts to deflect from their technical failure—this is pure psychological harassment.
​Compliance Silence: My formal emails to Binance compliance are bouncing back, showing a complete breakdown of their communication system.
​I have 100+ screenshots and the full 12.5-hour transcript of this systemic collapse. If Case ID: 157899773 (Ticket: CC8898050) is not resolved immediately by a senior official who understands technical risks, I will release all logs to the public and global regulators.
​Respect my 8 days of professional labor. Fix the flaw and stop the harassment.
UPDATE (March 8, 2026): Binance replied with a generic template, claiming they are "investigating." This is a lie to save their public image. They have already closed my case multiple times internally (Case #157981052) and even tried to silence me with "VIP Vouchers" instead of fixing the system flaw.

I trusted them too. They look good from the outside, diligent and responsible, they tell you one thing verbally but behave in the opposite way. But you can't imagine how unfair and criminal the system is... They work on a good image from the outside so much that you really believe they are good. They seem to care about the user, but inside they are liars and parasites. If you lose money due to a glitch, they will blame you, even if you have black - white materials/arguments. and they might even block your account to protect themselves and shift the blame onto you. This was the case for me. The account would not be unblocked until I signed the NDA. Just give up on this exchange, people. Just trust me... Move to a non-offshore exchange. Hyperliquid is much better. Or choose an exchange that has a license in your country.

I had an extremely disappointing experience and genuinely feel scammed.

I opened a position - my ID is:36628995 with very clear parameters, but instead of executing my original position, it was completely changed to something different without my authorization. This was not a minor adjustment — it was a full change from what I initially placed.

I immediately contacted customer support and provided all the necessary proof. I was told that someone from the technical team would reach out to resolve the issue.

No one ever did.

There was no follow-up, no accountability, and no real effort to fix what happened. I was simply left waiting while the situation remained unresolved.

This level of negligence and lack of transparency is unacceptable. For a company operating at this scale, the absence of proper customer care is shocking.

Extremely disappointing experience.

Dont do copy trading with them ,they showing copy traders that isnt real,and untill several people joined portfolio loosing trades 100% conseevative trades,abu alzahab also their represent copy trader and that scammer and binance working together and putting account losses and that is how binance earn money

This website is a scam binance.com 8 days ago i withdraw my money from my online store directly to one of the p2p seller and he received the money everything was perfect but the seller refused to release the usdt and then i opened a dispute its been 8 days the cs team is very lazy not checking the proofs and totally giving favor to the seller while they know the seller is trying to scam he have all my money in his skrill account the reason is they are saying the payment came from 3rd party app i showed them every proofs everything that im the real owner of the store i showed them every ownership proofs they still not helping me and just giving favor to the seller who is literally scamming my 2200 Euro for no reason never use this binance app totally scam

sorry for the english

Contacted by someone, conned into investing a couple of hundred pounds but bank wouldn't let me trade in crypto. I didn't realise I was being conned and thank you Lloyds. Not Binance but BInance pro ai. BEWARE!!! There is a difference. They are very smooth operators. Just stay away A year later and I've only just worked out that I was conned. It's in the website. They showed me I haad an account but when I finally logged in to Binance ( NOT Binance pro ai) It didn't recognise that I had an account.

worst platform ever . They steel on funding fees , their customer service is just a poor call center but i forgive them since who hired them are a bunch of scammers .
Glitch after a glitch and no compensation for losses that their irrational decisions results to , off coarse losses .
They increased funding fees to 0.5 up front 0.02 imagin a platform does such thing to its clients .
Very poor , binance is simply a large scam dont ever register , believe me ..you will never make money .

To
Binance Compliance & Legal Department,

This communication serves as a Final Pre-Legal Notice regarding a serious fraud that occurred on your P2P platform due to Binance’s gross negligence, weak KYC enforcement, and failure to protect its users.

I am holding Binance directly responsible for the financial loss and mental harassment caused to me.

Scam Details

Scammer Name (as displayed): Sonu

P2P Order Number: 22809124709228457984

Binance Case ID: 149119159

Scam Amount: ₹52,950.71 INR

Date of Incident: 08-10-2025

The above individual used your P2P system to execute fraud and immediately canceled the order after receiving funds. This clearly indicates a loophole in Binance’s P2P system which allows scammers to exploit users and escape without accountability.

Serious Questions Binance Must Answer

How can such a large global platform allow scammers to operate without strict verification?

If Binance claims to have full KYC verification, how was a fake identity allowed to trade?

Why am I restricted from directly selling my USDT without additional verification, yet scammers are freely allowed to operate and cancel P2P orders?

Why is a seller allowed to cancel a P2P order after initiating the transaction?

Why is there no mandatory fund lock mechanism preventing cancellation-based scams?

This cancellation loophole is the easiest and most common method to scam users on Binance P2P, and Binance has failed to fix it despite repeated complaints from victims.

Binance’s Direct Negligence

Binance markets itself as a secure and compliant global exchange, yet:

You allowed a fraudster to trade using questionable or fake credentials.

Your KYC system failed to detect identity fraud.

Your platform allowed order cancellation misuse.

You failed to reverse or compensate despite timely reporting.

You have not provided transparent cooperation with Indian Cyber Crime authorities.

If I later discover that the scammer’s KYC details were fake or inadequately verified, this will clearly prove criminal negligence and platform liability on Binance’s part.

Regulatory & Legal Exposure

This case has already been reported to the Indian Cyber Crime Cell. If Binance fails to act responsibly, I will escalate this matter to:

District Consumer Disputes Redressal Commission (Consumer Court)

Relevant Indian Financial & Cyber Authorities

Appropriate Legal Forums under the IT Act & Consumer Protection Act

If Binance knowingly allowed trading under fake identity or weak KYC, I will file a case for:

Financial recovery

Mental harassment compensation

Platform negligence damages

Litigation costs

Immediate Demand

I formally demand the following within a strict timeframe:

Full disclosure of the scammer’s verified KYC details.

Confirmation whether facial recognition and liveness verification were performed.

IP logs and transaction audit trail shared with authorities.

Immediate freezing of the scammer’s remaining funds (if any).

Immediate transfer of any available balance in the scammer’s account to compensate the victim.

Full refund of ₹52,950.71 INR.

Additional compensation for mental harassment and financial stress.

If the scammer still holds any funds on Binance, it is Binance’s responsibility to freeze and transfer that amount to the victim, especially when Cyber Cell has already contacted your platform.

Final Warning

If I do not receive a satisfactory resolution and compensation, I will proceed without further notice to:

File a formal case in Consumer Court.

Initiate legal proceedings against Binance for negligence.

Submit regulatory complaints in India.

Publish detailed public exposure on Trustpilot and other review platforms.

Engage media and online forums to warn other users.

This is my final attempt to resolve the matter amicably.

Failure to act will result in full legal escalation.

it is bad that i can't share materials here. They steal silently large amounts in closing commissions , there are bugs in the API too. They lie pretending to investigate something, meanwhile they ask and come with a pre-prepared answer that they found no issue. When I asked for the facts, they asked me to make a report again to review. Stupidity. They try to tireed you./ Ordinary criminals offshore. They know there is no risk and boldly continue their crime. From the outside, they look nice.

binance's futures has glitches. take caree. if you lost money, they wont take resposibility to get compensation. last year i was stuggled to get at least half of my losst ./ they are criminals, just believe. outside they loooks nicelyl , but nah.

Order Number: 22860349343554392064
Case ID: 157526509

I rarely leave negative reviews, but this experience has been extremely frustrating.

I have been a Binance user for some time, but my recent P2P dispute experience has been deeply frustrating.

I completed a transaction and provided full, verifiable proof of payment, including official bank confirmation and a continuous login video as requested. Despite fully complying with every verification requirement, the resolution process has been repeatedly extended while the seller remains non-responsive.

Multiple deadlines were given to the seller (including a suspension warning), yet instead of a final arbitration decision, additional hours were granted again.

While support agents remain polite, the process lacks urgency and clear resolution timelines. As a buyer who has provided 100% evidence and followed all procedures, it feels unreasonable to continue waiting while no fault exists on my side.

For a platform of Binance’s scale, I expected faster and more decisive arbitration when clear proof has already been submitted.

I sincerely hope Binance improves the efficiency and transparency of its P2P dispute handling process.

One of the worst companies I have ever dealt with. I am trying to get my crypto back from them, it was sent via revolut to them, they asked me to upload a video, I have done it 6 times and every single time I upload a new video they ask for something different. I have removed the rest of my crypto to another exchange and will be bringing them to court. Shocking Company

-----------

Reply

I have contacted your your live support team as per your comment and they were even more useless then the team dealing with the video's.

The ID's as requested are

- Original deposit: 0x498c74dbeb8ae482c50c8c87034fdedc2ff6c4855d7c4635e55985e2dddd957d
- Reversal: 0x3f75ea3886f2cef471d4ba989467ebfebc8bb6ce672f60ba0ebd1612e2b1edb0

My Binance ID is

472535655

Terrible exchange, non loyality for customers

To credit XRP sent from Gate (See Gate for beginning) Binance wanted Selfies of myself, videos of email exchange between myself and Gate, and videos of transactions of XRP within Gate. Only way to above upload was in a portal attached to an email from Binance. Binance did not accept, laptop screen recordings, word files, computer screen shots or even providing above information in separate files. Binance demanded all three of above had to be taken with a smart camera in one single uninterrupted take. It is by far the least efficient way to share above information. For instance, lap top screen recordings can be done with as low as 1 fps, which produced a file of 12 MB. Word files or Screenshots take up much less space. Slowest possible phone recording is 30 fps, which led to completed file of about 400MB as opposed to portal’s limit. of 30 MB. Hard to believe Binance not aware of this. To remove any doubt, I stated that I could provide all evidence Binance requested, only if I could use other media as outlined above, or if they insisted on Camera recording it had to be accessed through the cloud. Binance gave no answer to concerns, instead, using a camera recording in a single take even though both Binance and I knew this was and is physically impossible. The only reason I can see for Binance placing both excessive demands, and insisting on a single media, while limiting access to Binance, is to ensure failure, while alleging I did nothing to meet their requests.

Today got liquidation
Case ID #157477301
Bcoz my account nt working due to got liquidated

Binance is honestly just about fees.

Service fee. Network fee. Gas fee. Fee after fee after fee.

Every time you try to do anything, they take more money. It feels like the app only exists to charge users instead of helping them.

Not user-friendly at all. Just frustrating and expensive. Not recommended.

Closing up my account is not acceptable. I had a lot of stable assets within it and they was no response from their customer support. Did all the kyc required but nothing happened over the months. I would never have thought recovery was possible with them if I wasn’t enlightened about their scam. I reached out to GlobalAidRecovery with experts that made me see it was much more than I thought. I filed for a recovery and they helped me through the process of that. I took less time than i expected and I would never use binance again.

I wouldn't recommend Binance if you're looking to invest.

Their policy is extremely controversial in the sense that they say your account is verified after you have completed your registration, making you think it's all good. Then you make your first trade/investment, which also goes smoothly, only to find out that when you want to close it (at a profit or loss), you are now required to provide additional information regarding your account.

That would be just a small inconvenience if the process of that verification were quick and smooth. Nothing close. After providing everything they've asked for, they are still not verifying my account, as they have made INCORRECT calculations based on the information I have provided. Ridiculous.

In the meantime, I am not able to do anything with my open position, exposing me to significant risks.

Still waiting for them to resolve this...
RFI-20260210-0000233

This platform is a biiiig scammers they split the win with you and double your losses this is the worse platform I ever used

For the second time, my digital assets have been stolen from my Binance account... The first time I did not object even though I informed them of what happened... But this time I am certain that the theft was orchestrated by Binance itself... The addresses to which the digital assets were withdrawn are not on my whitelist. This list is supposed to protect user accounts.

I would also like to point out that after the first theft, I changed everything in my account with them regarding account security requirements... but to no avail.
The account suddenly stops and you cannot log in for 5 minutes...then everything returns to normal, but simply your money is gone...what kind of scam company are you?
Below are the details of the theft.
Address:0xb2c568983965620b6240cdd77d860b9aa92c5d54
Chain: BSC
TXID: 0x4b252b85c7b6f9de3e3760fc8836fc4b2518d2a68469b221ab0425ab2d04333e
239.99 USDT
Address: 0xb2c568983965620b6240cdd77d860b9aa92c5d54
Chain: BSC
TXID: 0xa9c7a8287535ee584ffc31b81b303b13cf4b84eb6180e2cdabb54ee951551aa1
559.99 USDT
Address: 0xb2c568983965620b6240cdd77d860b9aa92c5d54
Chain: ETH
TXID: 0x518998ae7ab742cb7f337c4428e174976d37645d7d2defeb91c9604e5165a7af
44,984.00 CHZ
Address: 0xb2c568983965620b6240cdd77d860b9aa92c5d54
Chain: ETH
TXID: 0x4cc645c92be061a9db1d02f6ab336130c8cb9ce6157dffe8f152fa39a67b223e
For the second time, my digital assets have been stolen from my Binance account... The first time I did not object even though I informed them of what happened... But this time I am certain that the theft was orchestrated by Binance itself... The addresses to which the digital assets were withdrawn are not on my whitelist. This list is supposed to protect user accounts.