Ordered a bike from a different country. Everything went smoothly, Bikeflip arranged the pickup and the delivery at a better price that any I had found until then. I've been kept informed at all tim... See more
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Overall, I had a very good experience with Bikeflip. The bike arrived safely and in the condition described by the seller. The platform made the buying process easy, and I appreciated the secure p... See more
Wow! Incredible service from start to finish. Our bike was sold from Austria to Italy, and the entire transaction went perfectly smoothly. BikeFlip provided clear instructions for packing, arranged... See more
Company replied
At first I was a little skeptical because I'd never used Bikeflip before, but then everything went smoothly. I found a great price on the bike I wanted, and even though I was in another country, it ar... See more
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Company details
About Bikeflip
Written by the company
Bikeflip - the Safe Bicycle Marketplace
If you are on the hunt for a used or refurbished bicycle, Bikeflip is the place to be. Shop through thousands of bikes and buy them the safe way thanks to the Bikeflip Secure Payment. We take care of payments and shipments so you can relax while selling or buying bikes online.
How does it work?
Instead of directly paying sellers like you do on other marketplaces, buyers are paying Bikeflip as a platform. We securely store the money and organize the shipment with the seller. The payout will be initiated only after a bike was delivered. This way, buyers can be sure to get their bike, and sellers can be sure to receive their payment. Easy as that!
Bikeflip Buyer Protection
Buying used bikes online is not easy - we know that. Therefore, we created the Bikeflip Buyer Protection. Shop bikes online without worrying about payment or shipments.
- Bikeflip securely stores your money until you have received and approved the bough bicycle.
- Every shipment is insured against damages & loss during shipping.
- If the features or conditions of the bike vastly differ from the description, you can return the bike for free.
More about Buyer Protection
Contact info
Piazza della Manifattura,1, 38068, Rovereto, Italy
- hi@bikeflip.com
- bikeflip.com
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was great experience
It was great experience. It was my first time buying bike online via that platform. Money is secured until I didn't receive bike. Bikeflip sent box to seller that is design for maximal bike protection during transport, it looks great. If shipping/secure cost will be lower it will be great
4 October 2024
Everything went smooth and safe
Everything went smooth and safe. I like the simplicity and the user friendliness of the website or app. It took about two weeks to get the bike from Italy to Lithuania. Very sturdy and safe packing. Will buy again.
3 October 2024
Platform is great
Platform is great. Sometimes hard to reach sellers and sellers sometime feel insecure because they dont understand the system.
Overall great experience and definitely will recommend
12 September 2024
It is all fraud!
29 August 2024
Unprompted review
Reply from Bikeflip
Hi Gert,
We are truly sorry to read your negative opinion about our platform. We genuinely want to understand the reason behind this review, especially since our records indicate that you haven’t had the opportunity to try our service.
Our goal is to provide a transparent and high-quality service, and we’re sorry that your experience didn’t reflect this. We kindly ask you to reach out to us via email at hi@bikeflip.com to share your concerns. We’d be happy to listen and work together to find a solution.
Best regards,
Your Bikeflip-Team
Il tutor disponibile in ogni momento…
Il tutor disponibile in ogni momento fa la differenza .
12 June 2024
Reply from Bikeflip
Hi Damir!
Thank you for your review. Please let us know why you had a negative experience on our portal! All the ads that are published on our marketplace are personally and periodically checked by our qualified staff, we therefore work every day to prevent potential fraudulent ads on the portal. Please also remember that by purchasing through our Buyer Protection system, buyers are always protected and, in the event of a failed transaction, are refunded the full amount paid. To get more information even about one single and specific ad, our customer support is also always at your disposal, please contact us at hi@bikeflip.com and explain us how we can best help you.
thanks for the exceptional service
thanks for the exceptional service they gave me, both for the security in the purchase and for the assistance they gave me, thanks guys ✨
28 October 2023
Is bike flip legit or nah ?
Is bike flip legit or nah ? Cuz i saw so many dh bikes for so cheap and I was like a kid looking at a ice cream truck . The prices are extreamly good but is it actualy legit ??
9 April 2024
Unprompted review
Reply from Bikeflip
Hi Tatu, thanks for your review/question: Bikeflip is of course legit. Our Buyer Protection allows you to buy used bikes online without worrying about payments or shipments. If you have any more question, drop us a mail at hi@bikeflip.com.
I bought my bike there and everything…
I bought my bike there and everything was perfect.
6 March 2024
Unprompted review
Be carefull
Be carefull. There are some Fake Advertisements on the site. I tryed to bye a bike two times but it was always rejected. Thankfully i got my money back! But it is a absolute waste of time to try buying a bike. Bikeflip did never react on my contacts!
2 February 2024
Unprompted review
Reply from Bikeflip
Hi Jürgen, we are very sorry that you had a bad experience with our service. We did reply to your inquiry on the 01.02. within 30 minutes, maybe the mail landed in your spam folder. We immediately checked your case and took action. Anyways, we want to apologize again and hope you will find a good bike any time soon. Best regards, Niko
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