I've taken my electric bike in twice — today because I cycled into a tree and damaged the whole gear mechanism. Great service, really knowledgeable. Impressively, if they can't help you, they'll point... See more
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My order didn’t arrive, after a few weeks contacted bike boom to let them know. Immediately responded by contacting me and putting a new product in the post with the message if two arrive pass one on... See more
Company replied
You have asked me to leave a review for goods that have not arrived. That would be one star review then! Stop using Hermes to deliver your items, they are terrible and make your service terrible. Use... See more
Great price for what is essentially a brand new bike, with a few scratches l. My granddaughter loves it. It was all put together for us, ready for her birthday and the chap was really helpful staying... See more
Company details
Written by the company
Bike Boom want to keep its community rolling. Offering good value servicing and honest advice. We are a small bicycle workshop run by human beings. IF YOUR ONLINE ORDER IS LATE PLEASE CALL US. We are real people and sometimes mistakes happen or people get ill or things get forgotten or packages get lost etc We are here to help make sure you get your order. All bikes are welcome. Cargo bikes, e-bikes, folding bikes are what we specialise in as well as refurbishing bikes - check out our custom builds too! Wheel building, bike building, frame re-spraying, it's all done in our unit. Come over for a chat about our next bike project.
Contact info
Unit 3 Block 3 Chalex Industrial Estate, BN42 4NH, Brighton, United Kingdom
- 01273 905920
- hello@bikeboom.co.uk
- bikeboom.co.uk
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Very quick service and good price
Very quick service and good price. Communication and systems are excellent.

Reply from Bike Boom!
Fantastic
Fantastic, quick and knowledgeable service at a good price
Owner is friendly and super helpful
Would definitely go back and have already recommended to friends

Reply from Bike Boom!
TR was super kind and helpful as ever…
TR was super kind and helpful as ever .Repaired a puncture on the spot in the rain .Always good these guys .

Reply from Bike Boom!
Service and all things bike explained
Great for service, but also was provided freely with plenty extra advice specific to my bike

Reply from Bike Boom!
TR fixed my bike on time and on budget…
TR fixed my bike on time and on budget and is a great guy! I highly recommend Bike Boom.

Reply from Bike Boom!
Efficient and friendly service
Efficient and friendly service. Serviced an adult road bike and we went back again to get the kids bikes serviced. Good prices especially for kids bike service.
Picked up and dropped off the adult bike for a small charge which was convenient

Reply from Bike Boom!
Great service and advice
I have used Bike Boom twice now and had excellent service and advice on both occasions. Second time was to repair a puncture and TR fitted me in within the half hour. Highly recommended.

Reply from Bike Boom!
BRILLIANT Bike Boom
Bike Boom is brilliant. Knowledgeable, friendly, helpful, caring and reasonably priced service. I highly recommend it 😁

Reply from Bike Boom!
Terrible bike service and even worse customer service
Terrible bike service and even worse customer experience. Will never use again.
Got billed 27% more than quoted (without a quick call to explain) and my bike isn't setup properly - asked them to look into gears but they say that's all they can do. Gears are crunching on metal....I'll have to take it to the kids at Halfords who can do a better job with better service.
and yes...you did stay a bit late on the original Saturday to do the work (appreciated) but that was only be cause of internal mis-communication about pick up time
and no, its not user error - I've had this bike many years with perfectly functioning gears.
I was quoted £110 which I'd explained was the max limit and a stretch I was prepared to pay to get bike good again. I was billed and paid £140 and will now need to pay more to get it fixed somewhere else.
You didn't do some of the jobs I'd agreed with the person I spoke to when I took my bike in. You did do things the other guy had measured and said weren't necessary at that stage and which I therefore said I definitely didn't want.
The bike has never been right since i picked it up. I've been putting off taking it back because of the terrible experience - all I expected was a courtesy phonecall to explain you felt different jobs were required/price was going to change...and of course a bike that works...

Reply from Bike Boom!
First delivery in a pizza box
First delivery in a pizza box! I love my Cobag, I have bought one for all my friends too.

Reply from Bike Boom!
Like an Aladdin's cave
Like an Aladdin's cave of bicycles! This place is nuts! They know just about everything about bicycles.

Reply from Bike Boom!
Our order was damaged by the courier by…
Our order was damaged by the courier by and after a phone call they sent out a replacement that same day.
I am writing this nice review because…
I am writing this nice review because like boom gave me such good advice but bought something they didn't have in stock and bought elsewhere!
Really happy with Christiania cargo…
Really happy with Christiania cargo bike we bought fromBike Boom. They delivered it and gave us a lesson in how to look after it and how to ride (drive?)it. Really nice to have that extra care, it cost a lot of money!

Reply from Bike Boom!
Delivered fast and on time
Delivered fast and on time. Able to put it together easily. Great bike. My 5 year old grandson is loving his new bike.
Super fast delivery
Super fast delivery! Bough a co Bag, did pay for next day delivery but absolutely did not expect it to arrive next day on Sunday! Evri couriers doing it super fast!

Reply from Bike Boom!
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