Bike2bike Reviews 273

TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

273 reviews

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Replied to 21% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Dont buy from this company “SCAM”

Do not buy from this website, i made an order more than a month ago and after a week waiting they send me an email saying the bike i order is out of stock ( but funny part is they still have it on their website) i asked them to cancel my order and thill today they always come with a new excuse its been more thant a month ive been asking them to cancel my order and they come with new excuses every time .

3 May 2025
Unprompted review
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Reply from Bike2bike

Beste Klant,

Uw bestelling is via Klarna geplaatst en momenteel loopt er een onderzoek hierover bij Klarna. Zodra het onderzoek afgerond is wordt de factuur ingetrokken.

Onze excuses voor het ongemak.

Team Bike2bike

Rated 1 out of 5 stars

Terrible company

Terrible company. They don’t answer, they won’t send the bike. I assume that it will also be very difficult to take the money back from them.
The website states next day delivery. nothing has been sent. Then it turns out delivery within 5 working days. And then they stop responding to any messages.

18 July 2024
Unprompted review
Rated 1 out of 5 stars

I ordered and paid for a girls' bike…

I ordered and paid for a girls' bike and after waiting for 3 days they siad we don't have this bike.
The offered me a 50% discount to buy another bike and I accepted that. They bring thd bike one week later but they refused to pay me back the rest of my money.
They said we meant 50% discount in the cost of delivering the bike.

It is a commercial fraud.

I will report about that.

18 December 2022
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