Bike Hero Reviews 

Communications were quick and clear. Nike collection and drop off very smooth. Nike condition on return was excellent after service and parts renewed.
I thought it a bit pricey after the original £100 service was added to by parts cost of £139 which was fair bike needed them but I did think service cost could have come down as parts were things involved in servicing and dismantling for that.

Love the service where bike was collected from home and delivered back.
Good communication with extras that were needed.
Got my old bike back riding like new !

Wonderful team of mechanics who are very friendly and super experienced. Much better than any shop with a servicing dept on the side. Highly recommended.

Excellent service from start to finish. Collection and drop-off were arranged at a time that suited me perfectly. My bike, which needed a major refresh and several parts replaced, now runs like new. The pricing was very reasonable, and the communication throughout the entire process was clear and proactive. I’ll definitely be using them again and wouldn’t hesitate to recommend their services.

Great service. Pick up and drop off were really easy plus I added a few extra things which was easily done with a quick phone call. Very happy and would definitely use again.

Excelkent service - very clear communication and good price - picked up and dropped off a few days later

Great service, from the collecting time to inform of what was needed and to return. I don’t have a bike support to take the bikes,so this home collection was just brilliant.easy to contact them.quick service and my son is happy with the bike.

Prompt and clear communication of pick-up, charges and drop-off. Quick turnaround of my bike. I was impressed and have recommended you to others.

We had a new e-bike from Halfords and the spokes kept breaking. Halfords were useless. We tried two bike repair places before Bike Hero and the spokes only lasted a day. They ordered in spokes which were custom made from high strength steel and no more broken spokes!

The crew at Bike Hero are not just a team, they are THE A team! Friendly, cost effective and professional! My new bike servicing partner for life. Many thanks guys!

It was easy to arrange bike pick up. They communicated clearly and I'm really pleased with the result. Great job. Would recommend 👌

Fantastic experience. We use our Fiido D3 Pros as daily commuters. Bike Hero did a fantastic service on both bikes. They were thorough and communicated really well throughout the whole process. From collection, to assessment, to quote approval and parts resourcing and finally delivery, they were friendly and informative the whole way through. Huge thank you to Matt for your help with our bikes and getting us back in safe saddles. 5/5 stars will recommended in a heartbeat.

Honest and provide a great service. They advised me what should be done and what had a bit of life left. Top service.

Super helpful and convenient, and fixed my bike brilliantly

An easy process with good communication. The price remained the same as quoted. Hard to fault

Excellent service, highly recommend.

Very convenient service offering bike collection and drop-off, with SMS updates to let you know when this will be.
Overall the quality of the service was good, but:
1. I needed to chase for updates when I hadn't heard anything after the 72-hour turnaround period mentioned on the website.
2. Issue with gear cable was resolved, but gears came back incorrectly indexed.

Really impressed, bike returned and feels brand new 😊

Very thorough service, bike returned in good clean condition. Comms with technician was good and advised where problems were found and how much it would be to resolve.
Took a while longer to return once the job was completed but didn’t cause me any issues.