🚀 Next-Level Service at Big Padlock Wrexham! 🏢🔑 The building may have 2 levels, but Gavin and Rachel’s service is on another one entirely 😃. Super friendly, professional, and always ready to help... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Carol and Dennis are a credit to the company they demonstrate a strong work.ethic and positive attitude and a genuine commitment to delivering high standards and a personal touch to each client. They... See more
Good service all the way from reservation to storing goods. The staff very very respectful when I needed help following the tragic death of my wife. I would highly reccomend Big Padlock if any persons... See more
Very Highly Recommended. My partner and I have been storing items since September 2025 as part of moving house. From the off the experience with the team at Big Padlock - Wirral has been first rate.... See more
Company details
Written by the company
Big Padlock offers a secure self storage solution without any long-term commitment. Confidential & secure, we provide cost effective storage for home, business or leisure. Storage units available in Cardiff, Aberdare, Ayr, Huyton, Halifax, Liverpool, Wirral & Wrexham.
Contact info
United Kingdom
- 0151 677 1660
- info@bigpadlock.co.uk
- bigpadlock.co.uk
4.9
Excellent
484 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Excellent experience
We needed a short-term hire, and the experience was fuss-free and friendly, and the fees were transparent and fair. Access was great and the unit was dry and secure. Not much more to say. Excellent.
14 April 2026
Unprompted review
Great service very friendly.
30 March 2026
Unprompted review
Straight forward easy to work with…
Straight forward easy to work with Folks in Ayr Big Padlock.
Easy to access site, always clean and tidy.
31 March 2026
Unprompted review
Great staff
I recently had a unit at big padlock in huyton and have to say it was absolutely amazing service from carol,
From start to finish she made everything so smooth.
Moving house is stressful but this made it so much easier, cannot recommend this place enough.
Great service from the staff there
Will use again if i ever need storage.
5 star all day
20 January 2026
Unprompted review
Excellent
Pleasant experience with friendly and helpful staffs. No hidden cost which is good.
12 December 2025
Huyton Branch
The staff within the Huyton branch are fantastic, both Dennis and Carol are credit to the company, always friendly and happy to help . Safe, secure, clean and tidy as always.
3 March 2026
Excellent service
Excellent service, Kevin the site manager couldnt be more helpful. The unit is just perfect. Security is AAA .
28 February 2026
Fantastic facility
Fantastic facility and the staff are really helpful and supportive. Dennis is always on the ball and ready to help.
The storage rooms/units are very secure and the overall security is reassuring.
Highly recommend.
22 February 2026
Unprompted review
Safe, Secure, great service with constant access
They kept our stuff safe for over four years, always updating on any changes or issues, greats service and would just like to say thank you. :)
12 February 2026
Unprompted review
They delivered what was promised and…
They delivered what was promised and both Carol and Denis were always peasant , efficient and very helpful.
24 January 2026
Very straightforward and open site…
Very straightforward and open site management team talked me through options and facilities... easy parking and all on one level .. trolleys available on site .. would throughly recommend this service
22 January 2026
Very friendly staff and always helpful
Very friendly staff and always helpful. Have rented a lock ups for long term in the past and currently rent an office space. Very happy every time
9 January 2026
Staff extremely helpful and know their product. They understand the customer’s needs.
Staff extremely helpful
9 January 2026
Incredible Experience at Big Padlock…
Incredible Experience at Big Padlock Wrexham! Though the facility spans two floors, the service provided by Gavin and Rachel is in a league of its own. They are incredibly welcoming, highly professional, and ever willing to assist. The storage units are spotless and organized, with access being a breeze. I wholeheartedly endorse them! ✨
24 December 2025
Unprompted review
Very friendly service
Very friendly service, very efficient couldn’t do enough for us
13 December 2025
Helpful staff easy to use storage
Helpful staff. Easy to use storage with good access.
1 December 2025
Making the rental clear and simple
1 December 2025
These are amazing the help they gave me…
These are amazing the help they gave me in my situation means alot to me
19 November 2025
All your storage needs just fab !
From 7-7 7 days a week all the stuff you still need but have no room in your house , 7 really is a lucky number
19 October 2025
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