BigEasyMart.com Reviews 

251
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers had a great experience with this company. Customers consistently praise the affordable prices and significant financial savings found across a wide variety of items compared to traditional retail stores. Many people also mention that online orders arrive quickly, well-packaged, and exactly as described in the product listings, making future purchases truly appealing. Some reviewers were not happy with the noticeable lack of communication and delayed tracking updates following their initial purchase. A few shoppers also experienced occasional issues regarding extended order processing times, unexpected delivery delays, or receiving limited customer support when dealing with product warranty concerns.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive undamaged, in good... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super-fast shipping,... See more

Price

Consumers find price to be a major highlight, frequently noting that items are significantly less expensive... See more

Order

People report ambiguous experiences with order, as many reviewers highlight fast delivery, great prices, and... See more

Website

Clients share ambiguous opinions on website, noting that while the platform was a little quirky, ordering was... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Be persistent. When an order is placed for an item $35 below list($110) price & delivery address is confirmed, charge pending on credit card, and then told the supplier is unable to deliver, pending c... See more

Rated 3 out of 5 stars

The price was the best I could find. The wait time for order processing was over a week and took me two reminders. Once the item arrived it was as expected.

Rated 3 out of 5 stars

I have not installed the softener yet, because it was 4 days late. Not real happy with that.

Company replied

Rated 5 out of 5 stars

They delivered without delay and didn’t accept the payment until after delivery was made. The product came undamaged and in the original packaging. I ordered the Jeep Compass 4-Person Pop Up... See more

Company replied


Company details

  1. Shopping Mall

Written by the company

Welcome to bigeasymart.com! Our primary goal is to offer you a large selection of products and easy shopping experience. We are dedicated to offering an extensive selection of products across various categories, including tools, outdoor equipment, home appliances, and beyond. We understand the importance of convenience and choice, which is why we continuously expand our inventory to ensure we meet all your shopping requirements. At bigeasymart.com, we prioritize convenience and customer satisfaction. Our user-friendly website is designed to make your shopping journey effortless and enjoyable. Whether you're searching for the latest fashion trends, upgrading your electronics, or enhancing your living space with top-quality appliances, we have everything you need in one convenient location. Thank you for choosing BigEasyMart.com for your shopping needs. We look forward to serving you and becoming your trusted online destination for all your shopping desires.


Contact info

4.0

Great

TrustScore 4 out of 5

251 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(251)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

B E M had a good sale on an electric…

B E M had a good sale on an electric troybuilt lawnmower . order was delivered in a week . The battery came a few days later.

26 December 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We're glad to hear you were happy with the sale on the Troy-Bilt lawnmower and that your order arrived promptly. We apologize for the slight delay with the battery, but we appreciate your patience. We look forward to serving you again.

Rated 5 out of 5 stars

I came across BigEasyMart in an online product search

I came across BigEasyMart in an online search looking for water softeners. They by far were the least expensive, and in one case by $200 less than a big box store. I was also able to use a coupon code, which reduced it even more. The product I ordered was drop shipped by the manufacturer, so it was fast shipping. I haven't had to contact BEM customer service for any questions, so I can't fairly comment on their pre or post customer service support. I do know that my first experience was good, and I'll be coming back for future purchases. Thank you.

7 January 2026
Unprompted review
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Reply from BigEasyMart.com

Thank you so much for your review. It's great to know your first experience with us was a good one, and we're excited to have you back for future purchases.

Rated 4 out of 5 stars

First time buying from this company

First time buying from this company, so I was a little concerned , but they were quick to ship and sent fast notifications. So in that sense I give them 5star. The reason for the 4 star is the box was extremely banged up and seemed to have been open, however nothing was missing and product looked new.

29 December 2025
Unprompted review
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Reply from BigEasyMart.com

Thank you for your feedback. We apologize for the condition of the box and we’ll look into to ensure better packaging in the future. We truly appreciate your support and hope to serve you again soon.

Rated 1 out of 5 stars

Buyers beware!

Buyers beware! This company does not allow for return of products that don't work for you and your space. What company today does that?

Company is not about building customer rapport.
They would rather have "one and done".

7 January 2026
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your feedback, and we truly apologize for any frustration or inconvenience. Our return policy is in place to help us maintain the best prices for all our customers, which is why we only accept returns for damaged items. We really appreciate your thoughts and will take them into account as we continue to improve. If you ever need help or have any questions in the future, we’re here to assist and would love the chance to serve you again.

Rated 5 out of 5 stars

I was suspicious of the super low…

I was suspicious of the super low price, and I put it on my Amex, just in case I needed to contest the charges. I have been scammed in the past by other sites. I am happy to say that Big Easy Mart is legit!
The pizza oven I ordered came in five days and is perfect! I am going to be a loyal customer. :)

1 January 2026
Unprompted review
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Reply from BigEasyMart.com

It's great to know your pizza oven arrived quickly and is exactly what you hoped for. We truly appreciate your support and are excited to have you as a loyal customer.

Rated 5 out of 5 stars

What an awesome site!

As per some other previous reviews, I too was skeptical from purchasing on BigEasyMart. One, it was a site I never used before, and two, some reviews to read were a bit concerning. After doing some research myself, and using Apple Pay to secure my credit card, I decided to give it a try considering I would save about $120 on a Kobalt Gen4 21 inch.snow blower compared to any other local or site pricing using this product. If you have some patience, it took me one week from date of purchase to arrive. Everything was perfect.i would strongly recommend BigEasyMart if you’re not in a hurry and like to save quite a bit of money.

6 January 2026
Unprompted review
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Reply from BigEasyMart.com

We completely understand your initial skepticism, and we’re so glad you gave us a chance. It’s great to hear you were able to save on the Kobalt snow blower and that everything arrived as expected. We look forward to serving you again.

Rated 5 out of 5 stars

Shopped around for the best price for a…

Shopped around for the best price for a Christmas gift and found this great store. After placing the order reached out to customer service to make sure they could deliver by Christmas. Got a quick response that it was already on its way! Opened Christmas morning and setup was easy, great instructions! Quality is amazing and keep finding delightful functions that make my morning cup of coffee a delicious treat - thank you!

26 December 2025
Unprompted review
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Reply from BigEasyMart.com

Thank you for your wonderful review. It’s great to know you’re enjoying the quality and the delightful features of your new coffee maker. Looking forward to serving you again soon.

Rated 5 out of 5 stars

Personable service

Personable service

22 December 2025
Unprompted review
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Reply from BigEasyMart.com

It means a lot to know we made a positive impact, and we hope to continue serving you in the future.

Rated 5 out of 5 stars

Great Price, and Shipped quickly

Little concerned when I googled for a Hart snow blower and a company in Forida had the best price, a company I had never heard of. But took a chance and received by fedx the item within about 7 to 9 days. Very happy with item and company

22 December 2025
Unprompted review
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Reply from BigEasyMart.com

We completely understand how it can feel a little uncertain when trying out a new company, but it's great to know that you're happy with both the snow blower and our service. We appreciate your trust and hope to serve you again in the future.

Rated 1 out of 5 stars

Lacking or no customer service

I ordered 2 kitchen sink faucets with soap dish. It was due to be delivered today. When checking the tracking and calling FedEx, they indicated the shipper requested the items to be returned. I called number and sent an email, no response as to what happed to my items. You have my money! Not a good look for your business. There was no reason for the return or any communication to me. Stop lying!!

17 December 2025
Unprompted review
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Reply from BigEasyMart.com

As we discussed via email, the package was unfortunately damaged during transit, which led to the return request. We understand how frustrating this situation must be, and we’ve already processed a refund for your order. Please check your account, and if there’s anything else we can assist you with, don’t hesitate to contact us.

Rated 5 out of 5 stars

Was a little sceptical after reading a…

Was a little sceptical after reading a few bad reviews. Did not receive a confirmation of order and tracking number for 4 days so nervous in that regard. Ordered on a Saturday and received confirmation on the following Thursday with a tracking number for delivery.
Item arrived following Saturday. It was a Toro lawnmower listed at $100 below any competition online. Great deal and will not hesitate to deal with Bigeasymart again. Thank you for such a great product at an awesome price.

6 December 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We appreciate your honesty and are so glad to hear that the Toro lawnmower met your expectations. We’ll work to make sure your future experiences are even smoother and look forward to serving you again soon.

Rated 4 out of 5 stars

Reluctantly Satisfied…

I had my doubts about this operation and was reluctant to purchase anything due the mixed reviews and the vague, somewhat scammy looking website… I finally gave in and rolled the dice on a deal that seemed a little too good to be true on a Makita Track Saw Kit… I immediately had an issue with a coupon code that showed a discount in my cart pre-purchase but hadn’t been applied to the total after I placed my order. So, I took advantage of the 30 minute window they give you to cancel an order before it’s finalized. My plan was to cancel the order and immediately place another order with the coupon actually applied to my total this time around. I mentioned this in my cancellation request and canceled my order… The bigeasymart website acknowledged my cancellation but I hadn’t received any emails verifying the cancellation. It wasn’t entirely clear to me what was happening so I decided to wait on submitting another order. I was getting more skeptical at this point but… I did finally receive a follow up email the next day stating that my cancellation request had gone through. I was also given the option to proceed with my initial order and the total would be adjusted with the coupon applied rather than go through the hassle of canceling and replacing the same order. I replied, agreeing to the adjusted total deal. It ended up being a few days before I would hear anything again from bigeasymart, in the meantime I tried using the customer service chat feature on the website and the automated response kept telling me that no one was available to chat but I could leave my order # & contact info and someone would follow up with me as soon as possible… I did… I never got a follow up. I tried the chat feature many times over the course of a few days with the same/no results. I also tried calling the phone # listed on the website a few times and never got an answer just a generic voicemail prompt. At this point I’m coming to terms with the idea that I had been scammed, just waiting for the payment to go through so I can get the charge back process started… A couple more days go by and I get a random email stating that my order had shipped and a tracking #. I still wasn’t completely convinced that I’d actually receive anything… I was relieved , surprised, stoked when FedEx actually left a well packaged, brand new Makita Track Saw kit on my front porch. Ultimately my experience with bigeasymart was good and I got exactly what I ordered, for an almost unbelievable price, in a reasonable amount of time and the customer service was good even though correspondence was a bit one sided and sporadic.

16 November 2025
Unprompted review
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Reply from BigEasyMart.com

Thank you so much for taking the time to share your detailed experience. We appreciate your patience throughout the process.
We’re glad to hear that everything was ultimately resolved and that your Makita Track Saw Kit arrived in perfect condition. Your feedback is incredibly valuable, and we’re actively working to improve our communication tools to make sure future experiences are smoother and more responsive.
Thank you again for giving us a chance despite your initial doubts. We’re happy to have earned your trust, and we look forward to serving you better in the future.

Rated 5 out of 5 stars

I was skeptical because of some of the…

I was skeptical because of some of the reviews. However the deal I received was exactly like advertised. Then I was very excited after I received it in a couple days. No problems here.

20 November 2025
Unprompted review
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Reply from BigEasyMart.com

We understand how some reviews can create hesitation, so we truly appreciate you giving us a chance. We're glad everything went smoothly for you, and we look forward to serving you again.

Rated 5 out of 5 stars

Great product, great service, great price!

I was happy to find the Breville Toaster Oven at BigEasyMart for $50 less than other places. Order was easy, shipping was fast and free. I have been using our new countertop oven daily since receiving this 2 weeks ago. Very happy. Highly recommend.

17 November 2025
Unprompted review
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Reply from BigEasyMart.com

It’s great to know you’ve been enjoying it daily and are very happy with your purchase. We truly appreciate your recommendation and look forward to serving you again.

Rated 5 out of 5 stars

Best price and fast shipping

Best price and fast shipping. I would buy from them again.

22 November 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your great review. We appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, easy ordering,
Great materials.

15 November 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We're glad the delivery and ordering process went smoothly for you, and it’s great to hear the materials met your expectations. We appreciate you choosing us.

Rated 1 out of 5 stars

They never answer the phone calls

They never answer the phone calls. If you leave a voicemail, no one returns your phone calls. They haven’t responded to 3 or 4 chat messages. They didn’t respond to email. So how do you get in touch with them on an order that was charged to my CC but hasn’t shipped. I guess next step is contact my CC and dispute the charge.

3 November 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for bringing this to our attention, and we’re very sorry for the trouble you experienced. There was an issue with our phone line on the day you tried to reach us, which caused calls and voicemails not to come through properly. We understand how frustrating that must have been. We’ve replied to your email with your order details, and we’re here to help with anything else you need.

Rated 5 out of 5 stars

Great deal and experience!!

I was skeptical because the price was so good so I checked their reviews that they were mostly positive. So I made an order of two Cooper tires that were 35% cheaper than anywhere I could find them. I received the tires in four days exactly as they are supposed to be. Very good transaction and I will buy from them again in the future.

17 October 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We’re glad you gave us a chance and even happier to hear that your tires arrived quickly and exactly as expected. We truly appreciate your trust and your kind words. Looking forward to serving you again in the future.

Rated 5 out of 5 stars

Best Price On The Internet!

Easy to navigate BigEasyMart.com website. Purchase was a flawless experience and I received my order promptly. Best price ANYWHERE (even Amazon Prime Deal or Bissell.com w/ discount) for the Bissell Big Green carpet cleaning machine Model 86T3!

7 October 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thanks so much for your review. It’s great to know you found such a great deal with us. We really appreciate your support and can’t wait to serve you again.

Rated 5 out of 5 stars

I wasn’t sure if this was a legit website

I wasn’t sure if this was a legit website due to the price being lower than all the other sites. After doing research on the company, I decided to pull the trigger and order a pressure washer. Sure enough, 5 days later it was delivered by FedEx free delivery and brand new.I’m so pleased that I will be doing business with them in the future!

14 October 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for sharing your experience. It means a lot that you chose to trust us, and we look forward to serving you again soon.

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