BigEasyMart.com Reviews 

251
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers had a great experience with this company. Customers consistently praise the affordable prices and significant financial savings found across a wide variety of items compared to traditional retail stores. Many people also mention that online orders arrive quickly, well-packaged, and exactly as described in the product listings, making future purchases truly appealing. Some reviewers were not happy with the noticeable lack of communication and delayed tracking updates following their initial purchase. A few shoppers also experienced occasional issues regarding extended order processing times, unexpected delivery delays, or receiving limited customer support when dealing with product warranty concerns.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive undamaged, in good... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super-fast shipping,... See more

Price

Consumers find price to be a major highlight, frequently noting that items are significantly less expensive... See more

Order

People report ambiguous experiences with order, as many reviewers highlight fast delivery, great prices, and... See more

Website

Clients share ambiguous opinions on website, noting that while the platform was a little quirky, ordering was... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Be persistent. When an order is placed for an item $35 below list($110) price & delivery address is confirmed, charge pending on credit card, and then told the supplier is unable to deliver, pending c... See more

Rated 3 out of 5 stars

The price was the best I could find. The wait time for order processing was over a week and took me two reminders. Once the item arrived it was as expected.

Rated 3 out of 5 stars

I have not installed the softener yet, because it was 4 days late. Not real happy with that.

Company replied

Rated 5 out of 5 stars

They delivered without delay and didn’t accept the payment until after delivery was made. The product came undamaged and in the original packaging. I ordered the Jeep Compass 4-Person Pop Up... See more

Company replied


Company details

  1. Shopping Mall

Written by the company

Welcome to bigeasymart.com! Our primary goal is to offer you a large selection of products and easy shopping experience. We are dedicated to offering an extensive selection of products across various categories, including tools, outdoor equipment, home appliances, and beyond. We understand the importance of convenience and choice, which is why we continuously expand our inventory to ensure we meet all your shopping requirements. At bigeasymart.com, we prioritize convenience and customer satisfaction. Our user-friendly website is designed to make your shopping journey effortless and enjoyable. Whether you're searching for the latest fashion trends, upgrading your electronics, or enhancing your living space with top-quality appliances, we have everything you need in one convenient location. Thank you for choosing BigEasyMart.com for your shopping needs. We look forward to serving you and becoming your trusted online destination for all your shopping desires.


Contact info

4.0

Great

TrustScore 4 out of 5

251 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(251)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price and item was as described

Saw a great price on an item that came up through a Google search. I was honestly a bit leary as I had never heard of the site the price was significantly less than retail. Ordered and the product was exactly as described and delivered to my front door. I would buy again through these folks.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

New fan!

I was a bit concerned at first. The item price was much lower than all of the other online retailers Google showed for that item, which was a big mud tire for our neighbor's plow truck, he's a cash only guy. Lower by $100-$150 in fact. So I was thinking, too good to be true? But this was the price he wanted and what he had given me to spend. So I made the order for him and the site was a little quirky. The bank wouldn't take the charge without further approval. But I approved the charge and they said it would deliver in 5-10 business days and I should receive tracking info in 2-4. I ordered on a Friday morning so I was thinking it would be a while before I heard anything. Well, I never received the tracking number. But I did receive the tire the following Tuesday morning around 10 am. Call me pleasantly surprised and a new fan of bigeasymart.com!

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Beware of warranty issues

Beware of warranty issues. I purchased a pressure washer new from Bigeasymart, the product failed the first 2 months and the company will not honor any warranty stating the seller is an unauthorized seller. Now I am stuck with a $40 paper weight.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

I was initially reluctant to purchase…

I was initially reluctant to purchase from a store I haven’t heard of before, however the price was amazing and the product was delivered in a timely manner and the company had great communication. Would definitely buy from them again.

6 March 2026
Unprompted review
Rated 3 out of 5 stars

Be persistent

Be persistent. When an order is placed for an item $35 below list($110) price & delivery address is confirmed, charge pending on credit card, and then told the supplier is unable to deliver, pending charge disappeared. Try, try again. Placed new order for same item at $25 below list price, delivery address is confirmed, new amount is pending & wha-la my order is delivered. Still saved money & no delivery charge.

21 February 2026
Unprompted review
Rated 1 out of 5 stars

Not Recommended

1. Purchased an item. A week later received an email that they did not have the item in stock. No apology.. nothing.

2. BTW - when a company has hidden their Google reviews. There is a reason they do not want you to see them

1 March 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. I ordered 2 ultra black monster energy drinks, I in fact have not received any email confirmation regarding to the tracking number. I want a full refund and cancel my order #853719 and #853720. It’s been about 4 days since I’ve ordered it nothing has came back in my email.

10 February 2026
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your feedback. As per your request, we have canceled orders #853719 and #853720, and a full refund has been processed. We understand your frustration and are sorry for any inconvenience caused by the shipping delay. Please check your account for the refund details.

Rated 5 out of 5 stars

They delivered without delay and didn’t…

They delivered without delay and didn’t accept the payment until after delivery was made.

The product came undamaged and in the original packaging.

I ordered the Jeep Compass 4-Person Pop Up Instant Tent by Delta Children.

Amazing thanks so much.

I will be using this service in the near future again.

11 February 2026
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We're so glad to hear that you're happy with the Jeep Compass 4-Person Pop Up Instant Tent. We truly appreciate your positive feedback and we look forward to serving you again in the future.

Rated 5 out of 5 stars

BigEasyMart is for real

I found the Wen 12", 6.2 amp bench top drill press on BigEasyMart for some $50 less than elsewhere, plus free shipping. Along with many redditers I wondered whether it was a scam. But I followed the cautious consensus that it wasn't and pulled the trigger. The drill press was then delivered, new and pristine in an undamaged box, within the delivery window stated by the company. Without actually knowing BEM's business model, my sense now is that their lower prices reflect their relatively strict return policy: no cancellation after 30 minutes from placing the order, returns only within 14 days of receiving the order, and then only for wrong orders or damaged equipment -- so, not because you change your mind. That likely translates into fewer returns and thus money saved by BEM, which they can then turn into lower prices. Crucially for me, they were completely clear about all this up front so no surprises for me, and then they did exactly what they advertised, when advertised. It's what one hopes for with any seller. Based on this experience, I would definitely consider using BEM again and would recommend it to others, after stressing that they read and understand the return policy.

6 February 2026
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you so much for sharing your detailed feedback. We're so glad to hear that you had a great experience with your Wen 12" Drill Press purchase. We appreciate you understanding and acknowledging our return policy, as we aim to be upfront and transparent with all our customers. We look forward to serving you again in the future and are grateful for your recommendation.

Rated 5 out of 5 stars

Good price

Good price, great service…

9 February 2026
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for your feedback. We truly appreciate your support and look forward to serving you again soon.

Rated 4 out of 5 stars

Legit yes,, questionable yes. customer service No. You get what you ordered

To start they are legit. I didn't believe it, nor did my wife. I check trust pilot and other sources. Ordering is just like any other web site. The only part is, if you have any questions, YOU ARE NOT GOING TO GET ANY ! You can call all you want, he will not call you... This is how it works. They drop ship the requested products right from the logistic warehouse, ITASCO..(ATI) Huge company that has massive trucking centers all over the country. It’s like a huge depot of all things shipped to the US. I ordered a $425 electric snow blower. I had the knowledge that at that price, it wouldn't have the batteries or charger.. I called, and no reply. I ordered ,,they shipped 3 days later, fedx tracking number to my email. 3day later they dropped it at my house. So I got what I ordered. Let’s say if you want to take the chance it arrives in good condition, at the low price, take the chance. If you need to return or contact them. Just go jump off a bridge instead. I'd give them five stars, but they never called me back or answered their phone. I think he's a foreigner, broken English. Ware house is in Fl, phone number is in Maine... Good luck.””” Feb 15th update. I applied for a complete return on their website. Within their return timeframe. They acknowledged and sent me an email offer to return or cash option. I chose the cash option and taking it on my responsibility to fix the defective gear that comes in The Power smart snowblower it’s made out of nylon.
So the company actually followed through and is 100% legit.

4 February 2026
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you for taking the time to share your experience. We're glad to hear your order arrived as expected and that you received exactly what you ordered. We sincerely apologize for the communication issues you encountered. Your feedback is valuable to us, and we’re working on improving our customer support.

We appreciate you giving us a chance and hope to better serve you in the future.

Rated 5 out of 5 stars

Quick and simple

Website was easy. Ordering was easy. Most importantly, it arrived quickly and on time. I would highly recommend!!

8 February 2026
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

Thank you so much for your kind words. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Rated 3 out of 5 stars

I have not installed the softener yet

I have not installed the softener yet, because it was 4 days late. Not real happy with that.

27 January 2026
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We sincerely apologize for the delay in your order and understand your frustration. We hope the softener meets your expectations once it's installed, and if you have any questions or need assistance, please don't hesitate to reach out.

Rated 5 out of 5 stars

I got what i ordered at a nice price

I got what i ordered at a nice price. Even shipped promptly.
Customer service was responsive too.

3 February 2026
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We’re so happy to hear that you were pleased with your order. We truly appreciate your feedback and look forward to serving you again.

Rated 1 out of 5 stars

No customer service and absent returns

October 11, 2025, I bought a Grizzly 18-Inches 1.6 -Amp Corded Scroll Saw. Great price including shipping. I received 2 saws but was only charged for 1. I began the return process. The "Customer Service" phone number is an answering machine with NO follow-up. Communicated by email. I was told that I would receiveby email documentation for the return. It never came. After multiple emails, BIGEASYMART stopped the email correspondence. I was stuck, I did not own the second scroll saw, so Icould not resell. It was taking up room in my garage. Limbo. At the end of December, 2025, I contacted BIGESSYMART by email and offered to buy the second scroll saw from them for a ridiculously low price. They accepted. I now was legal owner and could legally dispose of it. BE WARE! Better Business Bureau gives the company a D rating.

10 October 2025
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We sincerely apologize for the inconvenience and frustration you encountered with your order and the lack of follow-up from our customer service team. Your feedback is invaluable, and we will take it into consideration to improve our customer service and communication moving forward. We appreciate your patience and hope that your future experiences with us are much smoother.

Rated 5 out of 5 stars

Great price on items

Great price on items

27 January 2026
Unprompted review
BigEasyMart.com logo

Reply from BigEasyMart.com

We're glad to hear that you found great prices on our items. We hope to see you again soon.

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