Big Dude Clothing Reviews 

1,560
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 383 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality, comfort, and wide selection of products, often noting accurate sizing and good value. Many people highlight the reasonable prices and the consistently fast and efficient delivery service, making the overall shopping experience smooth and hassle-free. However, some people mentioned issues with order fulfillment, including parcels being sent to incorrect addresses or not arriving at all, leading to frustration. A few other people also felt that sizing could be inconsistent, with items sometimes being too large or too small, and occasionally noted concerns about product quality, such as poor stitching or items shrinking after washing.

What people talk about most

Product

Customers consistently note positive experiences with product quality, fit, and value, often praising the... See more

Quality

Consumers generally express satisfaction with the quality of products, often describing them as well-made... See more

Delivery service

Customers generally report positive experiences with delivery service, frequently praising the speed and... See more

Order

Clients share ambiguous opinions on order experiences, with many praising the easy ordering process, speedy... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great and reasonable prices for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

These have itchy labels you have to cut out carefully. They aren't bulky but add surprising warmth as an underlayer. Comfortable too. No uncomfortable seams. I ordered an extra in tall that works for... See more

Rated 4 out of 5 stars

Was really fed up with other boxers bunching at the top and having to forever adjust myself to ease the discomfort. Then I saw Big Dudes advert online and read a few encouraging reviews and as I h... See more

Rated 5 out of 5 stars

I have been ordering from big dude for several years and their range and prices are great. Nice to have a supplier for bigger people without charging premium prices. As bbefore my last order was great... See more

Rated 5 out of 5 stars

I found these guys via Social media and being sick and tired of ordering items from companies that pretend to be UK based, but are actually Chinese , I risked an order. Yayyyyyy!! They were British, g... See more


Company details

  1. Plus Size Clothing Store

Written by the company

At Bigdude, we pride ourselves on offering top-notch clothing tailored for the larger build, specializing in sizes 2XL to 10XL. Our commitment is to provide an extensive range of big and tall men's apparel online, ensuring style and quality without compromising affordability. Whether you're in need of a 5XL shirt or an 8XL hoodie, we've got your size covered. Delve into our big range starting at 2XL, extending all the way up to an impressive 10XL. For those seeking tall sizes, we offer options from 2XLT to 10XLT. Even in footwear, we cater to the needs of those requiring larger sizes. At Bigdude, our mission is to make fashion accessible and enjoyable for every body type, ensuring that everyone can find the perfect fit at a fair price.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(1,560)

378 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick service, good products, easy return process

Quick service. One error on despatch that was rectified immediately and with a 24hr priority replacement. No quibbles with some of the items i returned due to being too small, and these were refunded quickly. No quality issues. Good comms from Alex. Recommended seller- i have bought more since.

7 May 2026
Unprompted review
Rated 1 out of 5 stars

Rips easily.

I bought two pairs of cargo pants with elastic waist. Within a month both pairs got rips in between the legs. My boyfriend sews things, and he is incredibly disappointed with the quality and craftsmanship of the pants and the amount of length on the hems. He says that there's not nearly enough seam allowance, especially in the in between the legs part, especially for something marketed towards bigger people. I have owned both pairs of pants for less than a month and both pairs of pants have irreparable holes in the in between the legs. Literally the only thing that I did was sit down, both times, and they ripped. And when I went to the website to actually leave a review they wouldn't let me because they could not 'verify my purchase'.

20 June 2026
Unprompted review
Big Dude Clothing logo

Reply from Big Dude Clothing

Hello April,

Thank you for taking the time to leave your feedback. I’m sorry to hear that both pairs of cargo pants developed rips so quickly — that’s certainly not the standard we would expect.

We’ve not been able to locate any correspondence from you regarding this issue. We would like the opportunity to look into this properly, especially as you’ve had the same issue with both pairs.

Please contact us directly at info@bigdudeclothing.co.uk with your order number and details of the affected items, and we’ll be happy to review this and advise on the next steps.

Kind regards,
Brian
Big Dude Clothing Customer Service

Rated 1 out of 5 stars

Trying to return atriusers item but with no…

Trying to return a item but with no luck tried to print lable of won't work took them to the post office they could not do it they said they have had this problem before and told me to contact bigdude and they will send you a QR code on your phone and bring it in I contacted bigdude but they say you can print your own lable off I told them it don't work could they send me a code they just keep saying you can print it off yourself is this so they don't have to give you a refund and you give up trying this is the first time I have used bigdude and looks like the last

16 June 2026
Unprompted review
Rated 1 out of 5 stars

Absolute Rubbish!

Ordered 3pack of Bamboo boxers. I’m a 48/50” waist. According to the website that is a 7xl. When these arrived they are Absolutely Massive. a Complete Joke. I have no packaging or invoice so I can’t return them. Lost my money on complete TUT!
Never Again.

14 June 2026
Unprompted review
Big Dude Clothing logo

Reply from Big Dude Clothing

Hello Martin,

Thank you for taking the time to leave your feedback. I’m sorry to hear that the bamboo boxers were much larger than expected.

We’ve not been able to locate any correspondence from you regarding this issue. Unopened underwear can be returned to us, and you do not need the original outer packaging or invoice to do so. You can return the items in any suitable external packaging, along with either a note containing your order number or a printed copy of your order confirmation email.

If you would like help with the return, please contact us at info@bigdudeclothing.co.uk with your order number and we’ll be happy to advise further.

Kind regards,
Brian
Big Dude Clothing Customer Service

Rated 1 out of 5 stars

The long boxers I bought get a hole in…

The long boxers I bought get a hole in the thigh in no time

12 June 2026
Unprompted review
Big Dude Clothing logo

Reply from Big Dude Clothing

Hello Jonathan,

Thank you for taking the time to leave your feedback. I’m sorry to hear that the long boxers developed a hole so quickly — that’s certainly not what we would expect.

We’ve not been able to locate any correspondence from you regarding this issue. Please contact us directly at info@bigdudeclothing.co.uk with your order number and we’ll be happy to look into this and advise on the next steps.

Kind regards,
Brian
Big Dude Clothing Customer Service

Rated 3 out of 5 stars

Top Drawer with Room for Improvement.

As usual the clothing, the service the ease of use on the website is all top drawer hence why I keep going back as a return customer over and over again. Now that said, I do have a gripe on this occasion and that was the length of time it took from when I sent some items back to the time my account was credited for the items, it won't stop me shopping with BigDude but its definitely an area that could be improved for optimal customer service.

2 June 2026
Unprompted review
Big Dude Clothing logo

Reply from Big Dude Clothing

Hi Niall,

I'm glad to hear you like our products and will continue shopping with us.

Our IE returns are sometimes delayed due to customs, however if you email us a few days after you've posted the parcel, we can usually check where the parcel is up to on it's return journey and issue a refund during transit.

Thanks
Brian
Bigdude Customer Service

Rated 3 out of 5 stars

Running shirts. But not like you think.

Bought a few polo shirts. Nice and long and a good fit but the dye washes out badly.
Beware!!

7 June 2026
Unprompted review
Big Dude Clothing logo

Reply from Big Dude Clothing

Hello,

Thank you for taking the time to leave your feedback. I’m pleased to hear that you were happy with the fit and length of the polo shirts, but I’m sorry to hear about the issue you’ve experienced with the dye after washing.

We’re unable to confirm any previous correspondence from the details provided in this review. If you could please contact us at info@bigdudeclothing.co.uk with your order number, details of the affected items and we'll be happy to look into this.

Kind regards,
Brian
Big Dude Clothing Customer Service

Rated 1 out of 5 stars

Put order in may 20 its now 5 of June…

Put order in may 20 its now 5 of June no sign of my order its says 2 to 5 working days sent numerous emails and responce is disgraceful saying it under investigation that does not help me as I.wanted the stuff for holidays and coustomer service is a joke

5 June 2026
Unprompted review
Big Dude Clothing logo

Reply from Big Dude Clothing

Hello,

Thank you for your feedback. I’m very sorry that your original order did not arrive within the expected timeframe and that this affected your holiday plans. I completely understand how frustrating and disappointing this must have been.

Your parcel was dispatched, but unfortunately became delayed in transit and subsequently lost. It was placed under investigation with the courier and after this was resolved, we arranged for the order to be resent to you.

We appreciate your patience while this was dealt with, and I apologise again for the inconvenience caused.

Kind regards,
Brian
Bigdude Clothing Customer Service

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