Big Dude Clothing Reviews 

1,560
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 383 reviews, reviewers had a great experience with this company. Customers really appreciate the wide selection of comfortable clothing tailored specifically for larger individuals, noting reasonable prices and accurate sizing. People frequently mention that orders arrive very quickly and the online ordering process is smooth and straightforward. However, some customers also noted occasional delivery problems, such as parcels being mistakenly sent to the wrong address or experiencing unexpected shipping delays. A few other people also felt that certain items occasionally had sizing inconsistencies or quality issues, like clothes coming apart at the seams after a few washes.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great fit, reasonable prices,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are well made, reasonably priced,... See more

Delivery service

People report positive experiences with delivery_service, frequently highlighting prompt and fast shipping... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a wide range of outcomes.... See more

Price

Customers had positive experiences with price, consistently highlighting great value and affordable options... See more

Reviews shaping this summary

Rated 4 out of 5 stars

These have itchy labels you have to cut out carefully. They aren't bulky but add surprising warmth as an underlayer. Comfortable too. No uncomfortable seams. I ordered an extra in tall that works for... See more

Rated 4 out of 5 stars

Was really fed up with other boxers bunching at the top and having to forever adjust myself to ease the discomfort. Then I saw Big Dudes advert online and read a few encouraging reviews and as I h... See more

Rated 5 out of 5 stars

I have been ordering from big dude for several years and their range and prices are great. Nice to have a supplier for bigger people without charging premium prices. As bbefore my last order was great... See more

Rated 5 out of 5 stars

I found these guys via Social media and being sick and tired of ordering items from companies that pretend to be UK based, but are actually Chinese , I risked an order. Yayyyyyy!! They were British, g... See more


Company details

  1. Plus Size Clothing Store

Written by the company

At Bigdude, we pride ourselves on offering top-notch clothing tailored for the larger build, specializing in sizes 2XL to 10XL. Our commitment is to provide an extensive range of big and tall men's apparel online, ensuring style and quality without compromising affordability. Whether you're in need of a 5XL shirt or an 8XL hoodie, we've got your size covered. Delve into our big range starting at 2XL, extending all the way up to an impressive 10XL. For those seeking tall sizes, we offer options from 2XLT to 10XLT. Even in footwear, we cater to the needs of those requiring larger sizes. At Bigdude, our mission is to make fashion accessible and enjoyable for every body type, ensuring that everyone can find the perfect fit at a fair price.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(1,560)

378 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible Customer service.

Terrible Customer service.

I ordered joggers, they sent them to the wrong address and the carrier put in a "safe place" that safe I can't get them.

Now I'm out of pocket and no joggers, Big Dude refuse to refund or send new joggers.

Also I bought a pack of their t-shirts, they are cheap crap that shrink in the wash, I just put these down to experience and tried to buy more joggers as I liked them.

I'd stay away if I were you, use Built Different, better service and better quality clothing.

7 July 2026
Unprompted review
Big Dude Clothing logo

Reply from Big Dude Clothing

Hello,

Thank you for taking the time to leave your feedback. I’m sorry to hear about the issues you’ve described with both your delivery and the T-shirts.

Unfortunately, we’ve been unable to locate any previous correspondence or order details from the information provided in this review, so we can’t verify what has happened with the delivery or review the safe place details.

Please contact us directly at info@bigdudeclothing.co.uk with your order number and we’ll be happy to look into the delivery issue and I have passed on your comments regarding the T-shirts.

Kind regards,
Brian
Big Dude Clothing Customer Service

Rated 5 out of 5 stars

Proudly a life time customer.

I will always support the Big Dude Clothing company. As from the very beginning I have always been treated professionally and with respect. I am always informed on specials and new stock available. Ordering and returning stock is very easy to understand. The quality is always excellent and the delivery service is of a high standard. I am proud to be a life time customer.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Good Service

Good Service. Good price . Well made shorts. Very please . Would buy again. Thank you.

23 June 2026
Unprompted review
Rated 1 out of 5 stars

I genuinely don't understand what's…

I genuinely don't understand what's going on with this company. Every purchase I make is automatically refunded around 10 minutes later, and I receive no explanation whatsoever.
I've emailed several times to ask why this keeps happening, but I've never had a reply. No one contacts me, and there is no attempt to resolve the issue or explain what's happening.
If this is a fault with their ordering system, they're potentially losing a lot of genuine business. If there's another reason, customers deserve to be told rather than being left completely in the dark.
Very disappointing customer service and communication. I would happily update this review if someone from the company finally explained what the issue is.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

You would be hard pushed to fault the…

You would be hard pushed to fault the quality of the goods and the excellent size range. Their customer care and response is very good and the packaging also.
Their week point is the use of the royal mail and their failing service. Having previously had a parcel failed to be delivered and returned as royal mail could not find the address despite leaving a card to tell me so😂😔 and foyer having royal mail letters on display.
Now my parcel delivery was going to be this morning, didn't turn up and they have changed it for this evening up to 7.00pm. So my one day off is spent waiting for the royal mail. 🤐😡

29 June 2026
Unprompted review
Rated 5 out of 5 stars

I now only shop at Big Dudes Clothing

I now only shop at Big Dudes Clothing, an excellent choice of clothing that looks exactly like the image on website, fast delivery and fabulous service makes it easy to shop. Lots of new items added and always great quality products

23 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look